What an amazing experience! Our guide Pete was so passionate about the caves and was a great storyteller he really made the experience fabulous. We did the Grand Tour and saw the Orient and Temple of Baal caves. Worried a little bit when it was rated strenuous and not for the faint of hear - I would say it wasn't as difficult as we anticipated - a lot of stairs but many chances to stop and catch your breath. The caves are breathtaking and pictures do not do it justice. I think I would love to see the other caves after our Grand Tour experience. Highly recommend! The 1.5 hour drive from Katoomba and then back was definitely worth it!!

Exceptional! Fantastic experience. We viewed the Orient cave system and it was amazing. Apart from the wonders of the caves themselves the experience was greatly enhanced by our tour guide Dylan who was so passionate and knowledgeable sharing both scientific information, the history and amusing stories keeping our group which aged from 14 to 75 totally engaged. I was looking forward to seeing the Blue Lake, but regrettably it is not currently accessible. I would highly recommend seeing the magnificence of these caves. My only regret was not allowing more time to complete some other cave tours.

This experience could have been 5 stars if it were not for our guide, Alison. Visiting caves is something my partner and I enjoy doing when holidaying. Now that we have a small family, we are introducing this interest to our little ones, who doesn't love fossils, geology and earth science! 😀 We decided to travel the distance and head to Jenolan caves and sign up for the Chifley cave tour. Alison introduced herself to us and took a good moment to remember which cave she was taking us to see. Alison appeared to be unenthused and unapproachable. When asked in conversation away from the group how many tours she had taken that day, she explained that this was the first tour (2pm start) and would rather be back at her desk. That was no suprise. To me, Alison lacked people skills, lacked enthusiasm, and at times downright rude. I walked away feeling a little deflated, then I come onto trip advisor to see what the reviews say ... and the most common theme is GUIDE PROFESSIONALISM. Alison said it herself she would have rather had been somewhere else, and it showed. I guess my expectations were too high. To finish, the caves themselves were just amazing, beautifully lit, casting ominous shadows in places, holes and caverns below that look like they could go on to the center of the earth. Worth the visit, check your guide.

I did the imperial cave tour and the Grand tour. The imperial cave is the easiest (physically) of the tours and only involves a few stairs. This is a really good tour. Slightly rushed through I felt, I don't think 1 hour is enough time but I completely understand why they have it this way. The Grand tour, which consists of the Orient cave and the Temple of Baal cave is absolutely staggering. Some of the crystal formations are enormous. Not to mention the gigantic chambers within the caves. This is a must for anyone who is physically able. This one does involve a lot of stairs, a lot of ducking through low tunnels and climbing/descending through tight passageways. But it is absolutely worth it. Colin was the guide for both tours and he was brilliant. Full of information and clearly loved sharing his passion with the public. Only downside was getting to and from the caves. The road has been damaged by natural disasters so makes getting there a bit tricky but Google maps did the trick. 10/10 overall.