Toft Studio

Toft Studio, Dunchurch: Hours, Address, Toft Studio Reviews: 4.5/5

Message from Tripadvisor
Temporarily closed until further notice
Toft Studio
4.5
Speciality & Gift Shops • Lessons & Workshops
Temporarily closedClosed until further notice
About
*Temporarily Closed due to Covid-19 * TOFT is a luxury British craft brand specialising in beginner knitting and crochet kits. Now internationally renowned for easy-to-follow design-led patterns, TOFT Studio in Warwickshire is where the story all started. Alongside a shop offering the full range of TOFT products with on-hand experts to help you choose your next project, we host a busy programme of crochet and knitting workshops throughout the year, suitable for all skill levels including absolute beginners.
Suggested duration
1-2 hours
Suggest edits to improve what we show.
Improve this listing
Popular mentions

4.5
605 reviews
Excellent
479
Very good
104
Average
10
Poor
10
Terrible
2

lena e
Gothenburg, Sweden74 contributions
Mar 2015 • Business
If you like us fancy any of these:
a stop/break for all ages,
to view alpacas in the fields combined with a nice walk in beautiful setting,
a really good latte,
snugly armchairs,
luxurious alpaca yarn,
soft toys
or anything else alpaca,
a nice meal,
workshops,
more latte........
You can get it all at the Tuft Alpaca Shop and then some.

We were only to stop for my friend to see her first alpacas, check out the yarns and for a coffee before hitting the road to our destination, an exhibition in Coventry. A latte each, a long walk with the added bonus of bird watching shelters across the road at the far end. For us starved Swedes the rolling hills dotted with alpacas were a treat in it self. If wet, wear boots by the way.
Coming back in from the walk we just had to get another latte to warm us. We got stuck in the armchairs got our knitting and spindle in from the car and sat spinning and knitting and oups it was lunch time.
The lunch menu presented food made on the premises with as much local produce as possible. We had a salad and a soup, both delicious. Bugger, it is getting a bit late. But what the heck, we have time for one more latte don't we?
We did have that latte, a dangerously good cake and were late for our next stop. Couldn't be helped, it was just too hard to leave this haven.
Even if you have to make a detour, do so.
We were visiting on a Thursday, with just right amount of visitors to make it for us. After lunch a group of local babies and their parents enjoyed their weekly coffee. Just wished I lived nearby or at least, had the opportunity to visit on the way back to Heathrow.
Written April 5, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

leeamymartin
Rugby, UK13 contributions
May 2017 • Family
We have always loved visiting Toft cafe. We used to sit outside with the kids and they loved it. My wife is also a keen crocheter so a bonus for her. However,, my wife went today(19/9/17) with her mother for coffee and found that sadly they have closed the coffee shop. Also you can only visit during the week to look around by appointment only. It was such a lovely place and such a shame.
Written September 19, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ruthie67
Swansea, UK3 contributions
Sep 2014 • Solo
Lovely combination of cafe, shop, farm, and with a regular series of workshops. I learned to crochet a granny square. I would highly recommend this place.
Written September 9, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tessa J
1 contribution
Jul 2021 • Family
Toft seriously need to invest in some signs, there is no distinction between what is private property and what is allowed to be accessed by the public. I have been before several times and the staff in the shop pointed out where to walk to see the alpacas. However this time I went with my friend and her two small children, we couldn’t get the pram across a puddle so walked to the edge of a field to see the animals and a lady came out of the building and was really rude when telling us we were on private property, plus the “correct” way she told us to do the walk wasn’t even the way I’d been previously told by the staff. The way that you are supposed to go on the walk doesn’t allow car access, but isn’t signposted from the customer car park. The customer car park has one path that goes to the shop and one that goes to the fields, but apparently that is also private property according to the rude lady. I just think that if you are going to be unpleasant (to excitable children that love animals and apologetic ladies that have walked the wrong way) when people accidentally come onto your private property, then you should either have nothing open to the public or you should have it very clearly signposted to avoid such confusion.
Written July 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

97Libby
Atherstone, UK7 contributions
Sep 2017 • Friends
Having visited Toft regularly our planned visit for a browse, lunch & purchase, then by a piece of cake and tea had to be moved to a Saturday. This was due to the notified change- cafe closed but open at weekends.
We got there to find a much smaller display of wool and no cafe or cafe seating space - unless you count two school type desks pushed together.
Although a wool purchase was made - excellent products. Gone are the days of our leisurely days and greets at Toft.
Progress??? I don't believe so.
Written September 29, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sorry to hear that you were disappointed on your visit. We do indeed still sell hot drinks and cake to our shop customers both in the week and at weekends. We no longer have a designated coffee shop area, but there is seating available both inside and outside for our shop customers. We did have most of our wool available, although we have recently changed the layout, so some of our wool is stocked in different ways than previously. Due to the shop size we are unable to have all of the kits on our shelves, however we are more than happy to help and make up specific kits on request, as we do have stock of all of our products on site. If we are made aware in advance of your visit and you are indeed travelling a distance, we can ensure that there are savoury lunch items available to purchase whilst you are visiting, so I hope you will continue to visit us in the future and we can ensure you are looked after on your visit, any day of the week. Please contact our customer service at help@toftuk.com to provide us with further feedback on how we can improve your future visits.
Written October 4, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sarah K
Coventry, UK15 contributions
Apr 2015 • Friends
Walk to see the alpacas was lovely but very muddy need practical shoes. Took a picnic didn't realise this wasn't allowed as no signs that the outside picnic tables and grass area were for paying customers only (even though half the group bought tea and coffee) we were soon told that if we wanted to do this to go to Draycote Water. No playing in the field opp the parking area either again if we want to do this go to Draycote Water it's a farm shop and cafeteria only. You lost some customers today I'm afraid would've bought more coffee if not so impolite...
Written April 10, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your visit and review. We are glad to hear that you and your large party enjoyed your walk around the farm the morning of your visit. I would just like to take this opportunity to clarify the fact that we are not a public park, nor a farm park or a visitor centre and we are careful on our website and in our social media to keep this clear. The Toft Alpaca Shop is a craft studio with a coffee shop and although our customers are of course invited to take a walk around the farm to see the alpacas, it is by no means a destination to bring a picnic to and expect to play a game of football. We are a working farm with 200 alpacas and all of our surrounding fields are for that reason reserved for agricultural grazing. Our cafe has outside seating for those enjoying a coffee to sit in the sunshine having browsed our knitting yarns or a taken farm walk. You are entirely right that we do not have signs suggesting that picnics are not allowed, but this is because until now we have never found them to be necessary. On this occasion, having already discreetly informed your party that picnics were not permitted, it was in fact in response to another customer complaint that we had to remind your party that they could not continue to consume their lunch in the garden of our cafe. Draycote Water reservoir is a fantastic country park less than a 3 minute drive away from our shop. It has a large activity play area and lots of open space specifically dedicated to playing balls games and eating picnics. We suggested this might be a good place for you to visit purely because it has everything that you were looking for in your day-out that we do not provide. We hope that in the future should you wish to return to enjoy a workshop, take a guided farm tour with a cream tea, or just to eat a slice of our delicious homemade cakes, that you would reconsider your review.
Written April 14, 2015
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jem1457
Leicester, UK1 contribution
Dec 2016 • Friends
I have always loved visiting Toft for a coffee and cake or a mooch around the shop and have enjoyed some of the courses, so it is with sadness that I feel so ripped off lately.
Firstly, because I love Toft so much my husband bought me a gift voucher for £75 for my birthday, what he wasn't told was that I would have to spend this all in one go.
As one of my purchases I bought a bootie hamper as my daughter had just had a baby it cost me £42 and consisted of two 100g balls of wool ( not alpaca wool) in a brown paper bag, and a pattern sent by email. I also purchased two places on a crochet course for myself and a friend, which we both thoroughly enjoyed but we assumed that everything would be provided in the cost of the course, £21 for two hour course to crochet a robin bauble . Not so, we were not provided with the small amount of stuffing required so we were expected to buy a bag of stuffing for £6, we had to bring or buy the crochet hook and when we needed to stitch up the robin we had to buy a darning needle. Some of the other attendees took their robin home in pieces to assemble later as they were not happy making these extra purchases.
Another problem I have is that when I asked for a receipt for the purchases I had made I was told they did not give receipts, this worried me slightly as I paid for the courses in advance and had no prove that I had even been in the shop, and as the assistant just scribbled my name on a pad I hoped that on the day of the course they would be expecting me.
The lack of receipt was why I wasn't sure how much I had been charged for the bootie hamper or rather bag of wool until I got home and worked out what each item had cost. When I questioned the price the assistant just said that the price was correct , however what I received I think was the kit not the hamper but the assistant was very insistent that the price was correct, I left feeling rather sad that one of my favourite places was ripping me off.
It is also important to realise that the wool on sale may not necessarily be alpaca wool even if it has the toft label , it is important to check the content of the wool.
Written December 17, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to write your review. First of all, I would like to express our surprise, and sincere disappointment, with your feedback from your recent experiences here. The TOFT team take great pride in offering a luxury and personal service, with great attention to detail, and always with the customer at the heart of what we do. I would like to investigate the potential price error with your yarn purchase in more detail. Please contact help@toftuk.com, or call 01788 810626, for our Customer Service department. I’m sorry to learn you were not able to access the details from the transaction on your day of purchase. We’re able to offer an email receipt of any purchase or an email confirmation of any workshop booking, and I’m sorry neither were given as an option on this occasion. We’re always looking to improve our customer service and the TOFT experience. I’ve shared your comments with the rest of the team to rectify these oversights in the future. The details of the materials included on each workshop can be found on our website on each individual product listing. At the moment, we do not include extras as standard, for example stuffing, because many of our customers already have these items at home as part of their own craft supplies. There is no obligation to purchase them direct from us. At TOFT we offer a range of luxury, natural fibre yarns including alpaca, and wool. The fibre, whether from a sheep or an alpaca, is chosen from only the finest fleeces to create a quality yarn, which is a pleasure to both use and wear. I look forward to hearing from you to solve the confusion with your original purchase. And in the meantime, I hope this answers your other concerns. I would also like to pass on our congratulations on the birth of your grandchild! Harriet TOFT Customer Service
Written December 21, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

srtay
3 contributions
Aug 2013
I stopped off here with my daughter on our way somewhere else after reading these reviews. We thought we would have a nice cream tea before we left there. The ladies in the shop were really lovely and its a beautiful place. Unfortunately when we went to look at the alpacas we had to go a different way as some of the footpath was closed off with a big bit of blue string across it. Well, we assumed it was closed off. We eventually found the alpacas but got rudely told off for having gone the wrong way. Apparently you can cross over the blue string. It's just up when they're moving the alpacas. But we weren't to know this as there was no notice. So that put us off a bit. Back at the shop, a little pricey for me and was disappointed to hear there was no cafe. Cream teas are provided when booking onto a tour. Also very poor signage to the toilets. So I have to say I was really disappointed. Not really the place to go if you are just going for a visit. But I'm sure its lovely when you book a tour/class.
Written August 10, 2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lynda P
Rugby, UK44 contributions
Apr 2018 • Friends
Great crochet course, lovely wool and staff, very informative and seeing the lovely apacas. Great place to learn a new craft.
Written April 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

spoole21
London, UK8 contributions
Apr 2018 • Friends
A fabulous day out combining seeing alpacas and crocheting. The workshop was excellent, well taught and plenty of time to ask questions. The whole place is a delight, crochet heaven!!
Written April 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 604
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing