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Alton Towers

Farley Lane, Alton ST10 4DB, England
+44 871 222 3330
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Review Highlights
Disappointed

I visited Alton Towers with my family. We were waiting at the entrance for over 15 minutes. We... read more

Reviewed yesterday
jadeenglish982
,
London, United Kingdom
Santa sleep over

Santa sleep over at Alton Towers we rang to check everything was open due to the snow yes you said... read more

Reviewed 2 days ago
jh196325
,
Staffordshire, United Kingdom
via mobile
Read all 13,675 reviews
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Escape to the fantabulous world of the Alton Towers Resort - there's so much going on, the fun never stops! England's largest theme park offers 500 acres of attractions and rides the whole family can enjoy including X-Sector, Forbidden Valley, Dark Forest, Gloomy Wood, Katanga Canyon and CBeebies Land!
  • Excellent43%
  • Very good28%
  • Average14%
  • Poor8%
  • Terrible7%
Travelers talk about
“theme park” (1,582 reviews)
“cbeebies land” (1,314 reviews)
Open Now
All hours
Hours Today: 12:00 AM - 11:59 PM
Suggested Duration: More than 3 hours
LOCATION
Farley Lane, Alton ST10 4DB, England
CONTACT
Website
+44 871 222 3330
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1 - 10 of 13,544 reviews

Reviewed yesterday

I visited Alton Towers with my family. We were waiting at the entrance for over 15 minutes. We tried the ride"thirteen" recommended by friends. When we got there, the line was unbearable to look at. The map given at the start of the trip didn't...More

Thank jadeenglish982
Reviewed 2 days ago via mobile

Santa sleep over at Alton Towers we rang to check everything was open due to the snow yes you said and roads are clear, well the roads were not clear and only 2 rides open then 2 more opened but could not go on theses...More

Thank jh196325
Reviewed 1 week ago

Good layout, excellent outside part but left feeling disappointed. Having been to other water parks in the UK I feel Alton towers should be head and shoulders above the rest. No extreme rides, bowls or anything to get the pulse racing. I'd go back to...More

1  Thank MREB1972
Reviewed 1 week ago via mobile

Had a fantastic day with my eldest, couldn't believe the park was really quiet on this particular day allowing us to get on many rides several times, the park is well maintained, clean and tidy with a lot to offer with regards to food and...More

Thank 19Antz74
Reviewed 1 week ago

We were here for Santa's Sleepover on December 3rd, only areas open were CBeebies Land and some of Mutiny Bay. The park was beautifully decorated and all staff were lovely and friendly. We walked straight on to most rides. My daughter (18 months) loved the...More

Thank Katie H
Reviewed 1 week ago

We went on 1 ride in a matter of 3 hours, we was queuing up for smiler and it broke down, we was basically past half way in the que and the women on the intercon said it was a temporary delay, 30 minutes later...More

1  Thank Emily1034
AltonTowersCS, Customer Service at Alton Towers, responded to this reviewResponded 1 week ago

Dear Emily1034, Thank you for taking the time to review Alton Towers Resort on Trip Advisor. We were sorry to hear that there were aspects of your visit that proved to cause issues throughout your day – Rest assured that we are very grateful for...More

Reviewed 1 week ago via mobile

Had a couple of really good rides but there didn't seem to be a lot of variety in the thrill rides, it was rollercoaster or nothing, I'm from Australia where we have The giant drop,The claw and Wipeout(Dreamworld)which are thrill rides but not just rollercoaster...More

Thank Terry K
AltonTowersCS, Customer Service at Alton Towers, responded to this reviewResponded 1 week ago

Dear Terry K, Thank you for taking the time to review Alton Towers Resort on Trip Advisor. We were sorry to hear that there were aspects of your visit that proved to cause issues throughout your day – Rest assured that we are very grateful...More

Reviewed 1 week ago via mobile

We used our Merlin passes over 3 days and if you were to do the whole park (including the water park) you will need 3 days. There is plenty to do and the rides are the best in the UK. I would definitely advise in...More

Thank Jambo1515
AltonTowersCS, Customer Service at Alton Towers, responded to this reviewResponded 1 week ago

Dear Jambo1515, Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very...More

Reviewed 1 week ago via mobile

We went with a two year old in the summer. Our main reason was to visit cbb land for our son. Unfortunately he couldn't hardly go on any of the rides and one of the rides, he got on his favorite , In the night...More

Thank beckb33
AltonTowersCS, Customer Service at Alton Towers, responded to this reviewResponded 1 week ago

Dear beckb33, Thank you for taking the time to review Alton Towers Resort on Trip Advisor. We were sorry to hear that there were aspects of your visit that proved to cause issues throughout your day – Rest assured that we are very grateful for...More

Reviewed 1 week ago

My daughter has her birthday in December so she decided splash landings was her choice of venue. Being premium card holders this was a perfect choice with the discount we would get already. Alton towers state that they do not do birthday parties in December...More

Thank cliftonandcaroline
AltonTowersCS, Customer Service at Alton Towers, responded to this reviewResponded 1 week ago

Dear cliftonandcaroline, Thank you for taking the time to review Alton Towers Resort on Trip Advisor. We were sorry to hear that there were aspects of your visit that proved to cause issues throughout your day – Rest assured that we are very grateful for...More

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Ask a question
Questions & Answers
oliverw1985
November 5, 2017|
AnswerShow all 2 answers
Response from Kookiemonsta |
That’s exactly what I thought. The last few shows have been absolutely amazing. I still liked this years but comparing it to the others it was well below par. To answer your question I only hope next years will be better!
0
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Robsielea
October 28, 2017|
AnswerShow all 3 answers
Response from Page2302 | Reviewed this property |
I collected my tickets on the day. You won't lose anything by doing so as the staff there are very efficient. I can't help with regards the bus as I have never had need to look.
1
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