Spa at Ye Olde Bell
Spa at Ye Olde Bell
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Luxury Spa located just off the A1 on the border of 3 counties, Spa at Ye Olde Bell is easily accessible, yet feels a world away from everyday life. Join us on a journey of escapism and indulgence. Try our thermal area with 8 hot & cold experiences including a 10 metre indoor/outdoor Vitality Pool. In addition to this we have numerous relaxation areas, Herb Garden Brasserie, 6 treatment rooms (2 doubles), a Rasul & Sabbia Med (paid experiences) and an express Beauty Lounge and Hair Boutique.
Duration: More than 3 hours
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  • Shaunie C
    3 contributions
    5.0 of 5 bubbles
    Brilliant spa morning
    I had a morning spa, 2 course lunch with x1 30 minute treatment. I was a bit apprehensive because this was my first time at ye old bell and my first spa day I'd done on my own. From the moment I arrived to the moment I left I felt properly looked after, all the staff were friendly and approachable. I felt at complete ease and very comfortable being there on my own. The spa facilities themselves were immaculate and I was very pleased to find that all the experiences (saunas/steam rooms etc) worked as I have been to other spas and found that some of the facilities/experiences were not working. I went on a Thursday morning and I found that it was quite quiet (compared to other spas I've been to which felt busy and compact with people) there was not too many people there which made it more relaxing and made it easier to use all the facilities. There was a wide choice of food on the menu, I was very surprised to find that every dish on the menu could be made gluten free. The food was amazing, the meal I had here was one of the best meals I have ever had, I was very very impressed. Overall I am extremely happy with my experience at ye old bell spa, I would 100% recommend them to a friend and I will 100% be booking another spa day soon.
    Dear 538shauniec, Thank you for the wonderful 5 star review. I feel your feedback will be particularly reassuring to those looking to book a spa day on their own, as it can (quite understandably) be a daunting prospect booking somewhere as a solo traveller. It is great to know we made you feel so comfortable and welcome, as that is exactly what we set out to achieve. Whether you are on your own or visiting with a group of friends, as the "spa with a heart", we look after each and every one of our guests with great care and consideration. The chefs will be delighted with your comments regarding their food. It truly is amazing and we are incredibly proud and privileged to have them as part of our team, as we are with all our staff who are dedicated to providing world class service day in and day out. Once again, thank you for such great feedback and I hope to see you again soon! Kind regards Angela
    Written August 6, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Traveled solo
    Written July 13, 2023
  • Jacqueline
    Nottingham, United Kingdom83 contributions
    5.0 of 5 bubbles
    The perfect solo spa day
    I have visited Ye Olde Bell Spa many times with family and friends, this was my first solo visit, it was simply the most perfect relaxing day. I received a very warm welcome, the staff here are all so friendly. Thank you to Jasmin who once again helped organise my visit, she is a true professional and so lovely. The treatments are excellent, during my visit I treated myself to a back and neck massage with Claire, it was the best massage I have ever had and clearly needed! The room was beautiful, the spa music so relaxing and the bed extremely comfortable. The massage was the perfect pressure, I highly recommend Claire. I love food, I am excited about lunch from the moment I arrive .. and the bread, oh that delicious bread, butter and sprinkling of salt!! You will be presented with menus on your arrival, I am a vegetarian and love that there is separate vegetarian menu. I opted for soup and risotto, it was freshly cooked, filled with flavour and beautifully presented. The kitchen staff are so calm and work hard to create these delicious dishes. The sun was shining so I enjoyed chilling on the warm stone loungers and reading. I ventured in to the various saunas and steam room, which is my favourite. The spa is very clean with staff continually providing fresh towels, flannels and refreshments. It’s is very calm and quiet, a lovely relaxing atmosphere. I cannot praise this spa enough and I look forward to visiting again very soon. Thank you
    Dear JustJac5, Wow - another 5 star review from a solo traveller! Thank you so much for taking the time to post such wonderful feedback following your recent spa visit. It is testimony to the hard work and dedication of all the staff working at the spa that helped create the lovely calm, quiet and relaxing atmosphere you enjoyed. I know they will be delighted with your amazing and heartfelt comments. I look forward to welcoming you back to the spa again soon. Best Wishes Angela
    Written August 6, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Traveled solo
    Written July 23, 2023
  • Christina D
    5 contributions
    5.0 of 5 bubbles
    Super relaxing and fun!
    I booked this spa for a friend's birthday, after seeing it on Instagram and it only being an hour away I just had to try it! And it was AMAZING!! I enjoyed every part of the spa but especially the snow storm, where snow drop on you! It was a great and cold experience! The shower walk was also amazing! I 100% recommend and I will be visiting this spa again! (The cocktails were delicious 😋)
    Dear Y1740KEchristinad, Your 5 star review and lovely comments are very much appreciated by everyone here at the spa. I look forward to welcoming you back to the spa. Kind Regards Angela
    Written August 6, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Traveled with friends
    Written July 24, 2023
  • L00PY-LUP0
    London, United Kingdom26 contributions
    5.0 of 5 bubbles
    The spa, people & food were amazing!
    We booked the Relax and Rejuvenate spa package for our wedding anniversary which included: *Spa access for the day; *2-course lunch in the Spa's brasserie; *a 60 minute treatment each; *a 30 minute shared experience; *2-course Dinner; *Full English Breakfast; *late check out. All of the staff were lovely in the spa especially Kirsty who greeted us on arrival and looked after us during our spa day. You are provided with a robe, sandals and towel to use but you can swap your towel for a dry one whenever you want. We were scheduled for a late lunch from 2-3pm. The food was so delicious and filling. Next time I’d like to eat earlier as we were still very full for our 2 course dinner in the hotel that evening. The spa facilities are so good. It has 9 thermal experiences to try (the bucket shower is refreshing if you are brave enough). The salt inhalation room was my favourite place to relax which had heated stone seats. It’s meant to be a silent experience but you can hear people outside which can’t be helped due to the proximity to other experiences. Personally I’d prefer it if they played relaxing music in there like they do in the treatment rooms which would also cover some outside noise. The pool goes from inside to outside with plenty of places to sit and enjoy the jacuzzis. There are a variety of sun loungers to relax on and you can even be served cocktails to enjoy at them. We had such brilliant weather I felt like I was on holiday abroad!
    Dear Loopy-Lupo, Thank you for taking the time to post such a lovely, detailed 5 star review. It is very much appreciated. I am delighted you enjoyed your recent visit. Its great that you had such lovely weather too as it really does make you feel as though you are on holiday! I hope it will not be too long before we are able to welcome you back to the Hotel and Spa. Thank you again. Kind Regards Angela
    Written October 7, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Traveled as a couple
    Written August 24, 2023
  • Beverley1991
    Kingston-upon-Hull, United Kingdom65 contributions
    5.0 of 5 bubbles
    Amazing spa!
    We had an amazing spa day here. It was much smaller to other spas but the facilities were lovely and although there were plenty of people there it didn't feel too overcrowded. Staff were so friendly and helpful. Lunch was probably one of the best meals we have ever had! And our treatments were also the best we have ever had! There were a few small niggles such as been left waiting a long time when we arrived, the pool water wasn't very warm and some of the foot spas were broken, it wasn't a cheap day and so you do take note of these things but we would still recommend and definitely come back.
    Dear Beverley1991, Thank you for taking the time to post a lovely 5 star review. Whilst I am delighted to hear that you enjoyed your time with us for your recent visit, I am disappointed you experienced a few niggles. However, I can confirm the pool water is at the correct temperature (it was turned down due to a sudden heatwave !) and all the foot spas are in full working order. I hope you are able to make that return visit soon. Best Wishes Angela
    Written October 7, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Traveled as a couple
    Written September 20, 2023
  • AJ C
    Manchester, United Kingdom16 contributions
    5.0 of 5 bubbles
    Fabulous
    A lovely spa with a variety of rooms. Very well decorated with everything you need for a great experience. But what makes this special are the people- so welcoming and attentive (especially Ellie who worked tirelessly all the time we were there). The other amazing thing is the food. On both my visits it has been exceptional - the best meals I have ever had. Treatments are top class you are made to feel like royalty. Not a cheap day but if you want a treat this is the place. Thank you for a fabulous day.
    Dear AJC645 Thank you for taking the time to post such a lovely review following your recent visits to the spa. Your comments will be shared with all the team who will delighted you have enjoyed your time with us so much. We all look forward to welcoming you back to the spa again soon! Kind Regards, Angela
    Written November 15, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Traveled with family
    Written November 11, 2023
  • Samantha Canner
    Retford, United Kingdom15 contributions
    5.0 of 5 bubbles
    A real treat!
    We had a lovely relaxing day! First time at a spa so wasn’t really sure what to expect but we both really enjoyed it. The food and drinks were very good. Served food and drinks mainly by Jordan and Harrison. Both were very professional and polite. Didn’t catch the name tags of the people working in the actual spa itself but everyone was really friendly and helpful. Did feel sorry for them in those tiny skirts though, especially having to bend down to the pool to get drinks orders from guests (Hoping that uniform is a choice and the girls are comfortable wearing them and it’s not a requirement by the business) I work in hospitality and I absolutely would not be wearing something so short. 🤣 Thank you for a nice relaxing day.
    Dear Quertyyuppie, Thank you for such a wonderful 5 star review. All the staff take great pride in providing an outstanding experience for our guests, so your comments are very much appreciated. Please be assured that the skirts worn by our Spa Butlers are actually skorts, so their dignity is retained at all times! In addition, the staff do have the option of wearing 3/4 trousers if they fell more comfortable doing so. However, your concern for their welfare is appreciated. Kind Regards Angela
    Written March 4, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Traveled as a couple
    Written December 19, 2023
  • Jacqueline
    Nottingham, United Kingdom83 contributions
    5.0 of 5 bubbles
    A perfect relaxing birthday!
    I have visited Ye Olde Bell Spa many times and have never been disappointed. My most recent visit was for my Birthday, we were greeted with a very warm welcome from the reception staff and Ellie who always makes our day so special with her smile and great energy. The staff are friendly, helpful and keep the spa immaculately clean. The spa facilities are excellent. It’s a small cosy spa with such a warm relaxing atmosphere. There are various rooms to enjoy, my personal favourite is the steam room. The treatments are amazing, the rooms are well designed with a perfect calming decor for a relaxing experience. Claire is lovely and a true professional, an excellent beauty therapist, I highly recommend you book her for a back massage and facial. Compliments to the hard working chefs who produce such beautifully presented freshly cooked food, filled with so much flavour, I love the complimentary fresh soft bread & salted butter! On this occasion I thoroughly enjoyed the winter root vegetable broth and roast root vegetable wellington with red wine jus absolute food perfection! My dessert had a chocolate ‘Happy Birthday’ message which was a lovely surprise. If you are vegetarian there is a separate menu, I love this! The perfect Birthday, thank you to everyone who made my day so special.
    Dear JustJac5, That is such a lovely review! Thank you for taking the time to post it, it really is appreciated. All the staff work incredibly hard to deliver an exceptional level of service, so they will be particularly delighted with your comments. I look forward to welcoming you back to the spa again soon. Kind Regards Angela
    Written March 4, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2024
    Traveled with friends
    Written January 19, 2024
  • Emma L
    4 contributions
    5.0 of 5 bubbles
    Best spa around!
    Me and a friend went for a relaxing full spa day with two treatments and wow, no words. The spa is beautiful, better than any other I’ve been too, the staff couldn’t do enough for you, the treatments were amazing (we had facial and a back massage) and the food was incredible. I don’t write reviews often but this deserved a review. 10/10!
    Dear emmalT3884CJ Thank you for taking the time to post such a great 5 star review, it is very much appreciated by everyone here at the spa. I hope you are able to make a return visit soon. Kind Regards Angela
    Written March 4, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2024
    Traveled with friends
    Written January 25, 2024
  • Niamh D
    1 contribution
    5.0 of 5 bubbles
    Tranquility Found
    Our visit to the Spa at Ye Olde Bell was nothing short of extraordinary! The serene ambiance and lovely facilities provided the perfect escape. From the saunas & steam rooms to the relaxation areas, every moment was pure bliss. The treatments were exceptional! They left us feeling completely refreshed. A massive thank you to Abbey and Clare for their exceptional treatments. Their expertise and genuine care transformed our spa experience into something truly remarkable. A must-visit for anyone in need of relaxation and rejuvenation.
    Dear niamhd834 What wonderful feedback! Thank you for taking the time to post a 5 star review, it really is appreciated by everyone of us here at the spa. All the staff work hard to ensure our guests have an exceptional experience and therefore they will be delighted with your comments, particularly Abbie and Clare for their personal mention! I hope you are able to return again soon for some more relaxation and rejuvenation! Kind Regards Angela
    Written March 4, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2024
    Traveled as a couple
    Written February 22, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles215 reviews
Excellent
171
Very good
22
Average
12
Poor
5
Terrible
5

chloe951x
United Kingdom54 contributions
5.0 of 5 bubbles
Aug 2022 • Couples
As a couple we went for the spa morning which included access to the majority of rooms and a 2 course dinner (optional additional 3 course which we chose). To begin with we were greeted at reception to check in and sat with fresh water, our schedule and a menu to order our food for dinner. They do an amazing plant based menu which as two vegetarians was a delight to try. Then we had a short tour of the changing rooms and spa rooms, in the changing room is all you need including robe and flip flops. The lockers are a pin code you select.

We were slightly overwhelmed with what to do first but we decided for a drink outside (and luckily caught the lovely sunny weather!). We were asked for a drinks order of tea or coffee and throughout the day there was times where we would be asked for any drinks but it wasn’t pushy at all.

I was initially worried about the sauna rooms as I usually don’t cope well with them but the herbal room and stone bath were perfect. There is a small plaque with information about each of the rooms including temperature, humidity and recommended treatment time which helped navigate them. The staff were very polite and friendly.

Dinner was beyond our expectations. Presentation was amazing, service was expectational especially arriving to the table already set up with our drinks.

I would recommend getting there 15 minutes early to fit the process of checking in, ordering dinner, tour of facilities and using the changing rooms. We didn’t go for any treatments but after such an amazing time at the spa, we may come back for that experience.
Written August 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear chloe951x Thank you for taking the time to post such a detailed 5 star review. All the staff at the spa work incredibly hard to ensure you have a relaxing, memorable experience and therefore they will be delighted with your wonderful feedback. I do hope you are able to return soon and perhaps have a treatment with one of our amazing therapists next time!? Thanks again. Best Wishes Angela
Written September 30, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amy01302
Sheffield, UK59 contributions
5.0 of 5 bubbles
Jan 2022 • Couples
From the moment we walked in the spa we were relaxed. It's truly beautiful with amazing staff on hand for anything you need.

The spa itself isn't huge, but don't let that put you off. The outside area made it for us, cuddle up near the fire pit under a blanket which was amazingly cosy with drinks and snacks brought to you whenever you ask. We would recommend going for an evening session to make the most of the beautifully lit outside area.

The experience rooms are actually quite large, however we only had to share with one other person on one occasion.

My only nit-picky comment is that I think they would benefit from some twinkly music on as on occasion we could hear people in the main area (although they might have been exceptionally loud!).

The food was beautiful too, can't wait to go back
Written January 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Amy01302, Thank you for taking the time to post such a lovely review following your recent visit. I couldn't agree more when it comes to our staff. They truly are amazing and we are very lucky to have each and every one of them. With regards to the music, you will be pleased to hear, this has now been resolved. At the time of your visit, we had some sort of technical gremlins at work which meant guests could not hear the music we have piped through into the spa and also in the outside area. Hopefully it won't be too long before you make your return visit and I look forward to welcoming you back to the spa. Best Wishes Angela
Written March 1, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gemma H
5 contributions
4.0 of 5 bubbles
Apr 2024 • Friends
I have visited many luxury spas and this has been on my list for a while. It’s nice but I wasn’t blown away and had expected more.
The receptionist greeting created a good first impression and we were talked through everything and shown to the changing rooms. The spa is small but it felt like the number of guests was about right and everything looks nice. The saunas were all good but the steam room had a strange smell and the salt room was disappointing. We even joked that we were being pranked as we laid looking at a cauliflower looking wall. There was no scent of salt or anything else, it just felt like an empty damp room.
The pool area looks lovely and it’s nice to be served drinks to the pool, however, the pool (both inside and out) was much cooler than I was expecting. Other spas I’ve been to have really hot water so you really don’t notice that the air is cold. At Ye Olde Bell I just felt cold which was disappointing. The outside area is spacious and we may have enjoyed this more on a warmer day.
We’d visited on a twilight spa and were offered to add food on at £15pp. We chose not to do this as it had to be served between 7-8pm. We prefer to eat before a twilight spa so that it’s not taking up time out of the spa experience. We went to a local pub before the spa instead. Maybe an option to consider offering food 5-30-6.30 instead.
Overall I don’t think I’d be rushing back unless it was for an event or peak summer to enjoy the outside more
Written April 27, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Pugsons
Nottinghamshire, UK156 contributions
2.0 of 5 bubbles
Sep 2022 • Couples
Lovely staff, very small & felt overcrowded & noisy. The lunch was really awful, I couldn’t eat it.
Arrived & greeted by lovely staff, the spa is clean & not a bad variety for a small spa.
Lunch was 2pm & it was really bad, the starter was poor but the main was not edible. The salmon had obviously been cooked from the start of lunch & been sat. It was so dry, the sauce was so sweet it could give you toothache.
We left the spa without finishing the day as we were so hungry after arriving in the morning. The snack menu is just crisps & nuts so nothing really to eat apart from the rubbish lunch.
The bar was really busy & only 1 bar man on, he was moaning about it & being quite moody with other staff in front of guests! They were also carrying a delivery through the lounge area… just a few small things but all reduce how relaxing it is….
No offer of a refund only a return trip which really wasn’t an option, it was a waste if a day (my birthday) already.
I felt for the price .. £120 each, it’s not justified. Aqua sana is the same price & so much better.
It’s another Instagram vs reality thing, a picture looks great but in reality they’re missing the mark.
I really wouldn’t spend my money going to a small spa again, this has put me off.
Written September 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Pugsons, I am aware that on the day of your visit you addressed your dissatisfaction about the food with the Spa Director who offered to arrange for you to eat at the Hotel on a complimentary basis. In addition no charge was levied for the drinks you had during your visit. However you declined the offer for a replacement meal and still chose to leave early. I am sorry you did not feel that was an acceptable solution to the issue. Obviously we are not your cup of tea and hope you enjoy your future visits to Aqua sana. Best Wishes Angela
Written September 29, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Beverley1991
Kingston-upon-Hull, UK65 contributions
5.0 of 5 bubbles
Sep 2023 • Couples
We had an amazing spa day here. It was much smaller to other spas but the facilities were lovely and although there were plenty of people there it didn't feel too overcrowded. Staff were so friendly and helpful. Lunch was probably one of the best meals we have ever had! And our treatments were also the best we have ever had! There were a few small niggles such as been left waiting a long time when we arrived, the pool water wasn't very warm and some of the foot spas were broken, it wasn't a cheap day and so you do take note of these things but we would still recommend and definitely come back.
Written September 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Beverley1991, Thank you for taking the time to post a lovely 5 star review. Whilst I am delighted to hear that you enjoyed your time with us for your recent visit, I am disappointed you experienced a few niggles. However, I can confirm the pool water is at the correct temperature (it was turned down due to a sudden heatwave !) and all the foot spas are in full working order. I hope you are able to make that return visit soon. Best Wishes Angela
Written October 7, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

L00PY-LUP0
London, UK26 contributions
5.0 of 5 bubbles
Aug 2023 • Couples
We booked the Relax and Rejuvenate spa package for our wedding anniversary which included:

*Spa access for the day;
*2-course lunch in the Spa's brasserie;
*a 60 minute treatment each;
*a 30 minute shared experience;
*2-course Dinner;
*Full English Breakfast;
*late check out.

All of the staff were lovely in the spa especially Kirsty who greeted us on arrival and looked after us during our spa day.

You are provided with a robe, sandals and towel to use but you can swap your towel for a dry one whenever you want.

We were scheduled for a late lunch from 2-3pm. The food was so delicious and filling. Next time I’d like to eat earlier as we were still very full for our 2 course dinner in the hotel that evening.

The spa facilities are so good. It has 9 thermal experiences to try (the bucket shower is refreshing if you are brave enough). The salt inhalation room was my favourite place to relax which had heated stone seats. It’s meant to be a silent experience but you can hear people outside which can’t be helped due to the proximity to other experiences. Personally I’d prefer it if they played relaxing music in there like they do in the treatment rooms which would also cover some outside noise. The pool goes from inside to outside with plenty of places to sit and enjoy the jacuzzis. There are a variety of sun loungers to relax on and you can even be served cocktails to enjoy at them. We had such brilliant weather I felt like I was on holiday abroad!
Written August 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Loopy-Lupo, Thank you for taking the time to post such a lovely, detailed 5 star review. It is very much appreciated. I am delighted you enjoyed your recent visit. Its great that you had such lovely weather too as it really does make you feel as though you are on holiday! I hope it will not be too long before we are able to welcome you back to the Hotel and Spa. Thank you again. Kind Regards Angela
Written October 7, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sally10270
Nottingham, England, United Kingdom19 contributions
5.0 of 5 bubbles
Nov 2019 • Friends
We went to the spa as 2 x mums and 2 x daughters for a birthday treat. We weren't dissapointed with the excellent facilities and the staff. Sadly however there was a group.of women there who seemed to enjoy the alcohol more....they were quite loud and obviously not interested in whether they upset anyone else or not. To be fair the staff handled them well and we received apologies on numerous occasions. This put a slight dampener on our day as we were looking forward to a rest and chill out as it was a Sunday.
The food was beautiful and a good selection.
We will return and hopefully have another day to relax and unwind.😚
I do feel that maybe parties of above 6 should be monitored but that's my personal view.
Thankyou to the staff Irina Jerry and Emma you were helpful and excellent interpersonal skills 😊
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear sally10270 Thank you so much for the 5 star review. I am only sorry that the group had a slight negative impact on your day. As you mentioned, the spa staff are excellent at managing behaviour and noise levels to ensure all guests can have a peaceful and relaxing day with us, irrespective of group numbers. Your lovely feedback will be passed onto all the team and I know Irina, Jerry & Emma will be particularly pleased with their personal mentions! Once again, thank you, and we look forward to welcoming you back to the spa again, which will hopefully be very soon! Best Wishes Angela
Written February 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tammy D
Retford, UK38 contributions
4.0 of 5 bubbles
Feb 2022 • Family
Took my niece for her 6th birthday to the ‘tween spa day’. We had 3 hours spa access and she loved it. She wasn’t so bothered about the sauna rooms but these are not very exciting for little ones however she loved the indoor and outdoor pool (pool noodles were provided) with the buttons for the bubbles and the foot spa and ice walk. At one point she told me she was going to pinch herself to see if she was dreaming. The only thing I would suggest to improve for youngsters in future with these events would be to add some children's magazines to the relaxation areas and possibly a couple of free nibbles as I ordered her some popcorn and a hot chocolate which was slightly disappointing for the price. Staff were all lovely and friendly and very professional especially when she slipped over. They were straight over checking if she was okay and filled out appropriate accident forms. Would definitely recommend for a youngsters birthday for boys and girls alike.
Written February 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear tammylks95, Thank you for the lovely feedback and comments. It is wonderful to hear that your daughter had such a fabulous time with us. It sounds as though she is well and truly converted to the benefits of spa time ! With regard to the snacks, we do have a variety of offerings for these, including crisps, popcorn and various biscuit options which are priced as competitively as possible. I am sorry you were disappointed with your choice on the day. As the spa sessions are for just the 3 hours, many children find they have enough to keep them occupied whilst they are with us, without the need for anything else being provided. However, if you do chose to return, you are more than welcome to bring along a book or magazine for your daughter of her own choice to browse through and read whilst enjoying the relaxation areas. Once again, thank you for such lovely comments and hopefully we will see you and your daughter at the next family spa session! Best Wishes Angela
Written March 1, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

SDLD
Mansfield, Nottinghamshire19 contributions
5.0 of 5 bubbles
Apr 2024 • Family
Just returned from a full spa day with my sister. This was a birthday gift from our parents and included a one hour treatment. As always we received a welcome greeting from all the staff, chose our lunch time food choices and then we were directed to the changing rooms. Plenty of loungers and no issues with over crowding. Utilised all the rooms on offer and spent a lot of our time in the lovely warm pool. Butler service available, they were welcoming and brought refreshments when we asked. We had our treatment, both opting for the full body massage, think the therapists were Abbie and Alice, the right amount of pressure and the release of many back knots was very welcome. They were both great and professional, we didn’t want to get up from the treatment bed. Not long after we had our lunch, beautiful and well presented as always. You can never go wrong with the food on offer, well presented and tasted great, especially the homemade bread! We returned to the spa, slight issue with some people watching sport loudly on their phones, if only they had headphones and we wouldn’t have to listen to it too! We got up and moved loungers to a more quieter area to get away from it. We don’t want to come somewhere to unwind and relax to be then hearing the Grand National playing out. We managed to get a little sleep, before returning home. We’ve been many times before and will continue to return. This holds sentimental memories as I celebrated a special birthday a few years back and got married there the same week. Definitely worth booking again and again.
Written April 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear SDLD21 Thank you for taking the time to post such a lovely review. It is very much appreciated. Your comments will be shared with the team, who will be delighted with your feedback as they all take great pride in ensuring all our guests have an enjoyable time with us. It is however, disappointing to hear that the use of a mobile phone by another guest caused you an issue. It is made clear to everyone during check in the importance of managing their noise levels and I can only apologise that this incident was not picked up by a member of our staff at the time. They would have been only too happy to resolve this issue. Once again, thank you for your review and observations. Kind Regards Angela
Written April 22, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Yvonne H
Yorkshire, UK41 contributions
5.0 of 5 bubbles
Jun 2022 • Friends
I love this spa. From the second you enter every minute is all about experiencing an indulgent relaxing day. The staff are all amazing, attentive to every need. A special mention to Claire whose experience in massage and facial treatment is superb.
Written June 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear yhuntridge2017 Thank you for such a wonderful review! I could not agree with you more, we are very blessed with our team of staff. They are truly wonderful and definitely a credit to us and will be thrilled with your comments. Best Wishes Angela
Written September 29, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Spa at Ye Olde Bell - All You Need to Know BEFORE You Go (2024)

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