Tigers Indoor Play

Tigers Indoor Play, Daventry: Hours, Address, Tigers Indoor Play Reviews: 3.5/5

Tigers Indoor Play
3.5
10:00 AM - 6:00 PM
Monday
9:30 AM - 6:00 PM
Tuesday
9:30 AM - 6:00 PM
Wednesday
9:30 AM - 6:00 PM
Thursday
9:30 AM - 6:00 PM
Friday
9:30 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
Tigers Indoor Play is one of the region’s largest children’s indoor play centres, based in Daventry, Northants. Tigers offers a gigantic multi-level soft play frame that reaches a height of over 6 meters. In addition to this enormous play frame we also have a massive under 4’s toddler area. With NO time limit, Tigers is suitable for children aged 0-12 years, and we offer activities including a four-lane Astra slide, thrilling zip-wire, large sports area for football and the largest cargo net climb in the country.
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3.5
115 reviews
Excellent
41
Very good
23
Average
24
Poor
9
Terrible
18

Mike Taylor-Crabb
Birmingham, UK8 contributions
Excellent supportive and inclusive
Aug 2021 • Family
Excellent soft play area. Friendly staff and inclusive of our daughter who is in a wheelchair due to having cerebral palsy.

Our first visit was earlier this week. We took out daughter into the under 4 area and she needs physical support and staff were more than willing to accommodate. They offer free entry for children or young people with disability or access needs. They ensured that the area was safe and cleaned completely before the sessions.

Our daughter loved it so much that we took her back today (we live 35 miles+ away) and we were greeted with the same level of service- Excellent.

The food is quite fairly priced as well and they act efficiently on those with dietary requirements.
Written August 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AimeeDY
Edinburgh, United Kingdom20 contributions
Awful, never again
May 2021 • Family
Went there after they reopened in accordance to BoJo and covid regulations. Booked for a 12:30 - 3pm play slot and after waiting in a queue for over 30mins finally get in to see the place is packed. Definitely not operating at 40% capacity more like 110% capacity, they were not only letting people in who hadn't booked but they hadn't removed anyone from the earlier session! No tables available as they were still being used by the 9:30 slot, no social distancing and hardly anyone wearing masks.
Left after 45mins as my 21mth old was miserable in the under 4s area since over 4s kept running through and pushing the littles over. Usually at other softplays the staff will nudge parents to actually act responsibly and control their older kids from entering the toddler zones but this just wasn't happening here, staff were inexperienced and more interested in getting as much money as possible.
Also considering the place was meant to be cleaned between sessions it was visibly dirty since they hadn't bothered to clean or kick out the earlier session when time was up. Ended up reporting the place for breaking covid regulations. Won't be coming back and will instead be going to the Hub in Northampton in future, they may be 3 times more expensive but clearly with softplay you get what you pay for.
Written May 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rosemary D
1 contribution
Outing for my great granddaughter.
Oct 2019
Would benefit from not overcrowding with tables and chairs. Found it very claustrophobic. Very little supervision and overworked cafe staff.
Written April 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sarah
1 contribution
Brilliant time
Feb 2020 • Family
I came here during half term with my little one and she had such a good time we have come back again. Yes during half term was busy, so much so we were asked to wait in reception as they had reached the maximum capacity for that time so had a one in one out policy, but the reception team were so friendly and made us all laugh whilst waiting. After 10 mins we were able to go in but it was stressed to us that it was standing room only which was fine for us due to having to supervisor my own child I was going to go in the frame with her so I did not need a seat. When we ordered food we were told by the fantastic staff that there would be a 90 min wait on the food but that was also fine as we were having fun. We eventually did find a table to eat which was promptly cleaned by the staff so we could sit . The staff were very busy but kept a smile on there face the whole time. When we left the reception team who were still smiling gave my daughter a friendly goodbye. We have since been back and once again had a brilliant time. Thank you so much tigers team for giving me a great place to bring my daughter on the wet British days! Food is good, service is good, staff are brilliant
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kayleigh M
Cheltenham, UK7 contributions
Health & Safety is a problem!
Feb 2020 • Family
A couple of very poor experiences. The staff are absolutely failing to maintain basic health and safety standards.
- Dirty toilets.
- Wet floors with no wet floor signs.
- Equipment covered in rips, tears. Broken string netting that is dangerous for the children.
- No maximum capacity limit being upheld to the extent that families are forced to sit on the floors.
- Zero intervention from staff in regards to controlling unruly children, especially much larger children pushing around toddlers in their designated play area.
- Unclean equipment with weeks/months worth of debris.
- Mouldy cheese! This should have been noticed.
- Unclean tables being left for long periods of time.
- Broken equipment that has not been fixed/is being left for long periods of time.

This has to improve before a child ends up getting seriously hurt! The play is good value for money and could be excellent but there is a real lack of leadership, care and pride in their own establishment.
Written February 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We were aware that this customer had a significant disagreement with a member of our team, who subsequently resigned through anxiety from dealing with this customer. Since this complaint, we have been visited and inspected by both the Northants Fire Officer and Environmental Health Officer. We have confirmed with the fire officer that our customer numbers for entry are current and correct. Also inspected were our safe systems of work, our safety records, Staff training records, Maintenance records and insurance documents. We are totally fit for purpose and have no further action pending.
Written March 4, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

364helenr
BANBURY14 contributions
Could do better
Feb 2020 • Family
Visited in schools half term with 4 and 7 year olds. Very busy ! Under £10 to get in but expensive for food and drinks. Had 90 mins wait for lunch which was disappointing. Pizza good but sandwich was cheap bread and sliced cheese and the kiddies burger was burnt and dry. No point in complaining as too busy for a replacement. People were asking for refunds though and complaining. Staff were lovely but very young. 2 out of 3 trampolines broken. Carpet filthy. However : Kiddies did enjoy themselves playing there.
Written February 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Holly C
1 contribution
Never again
Feb 2020 • Family
Appears to be no age limit or restrictions on the number of children allowed in at one time at this place!! Poorly supervised older children spoiling it for everyone!! Very young staff trying hard to manage the sheer volume of customers meaning tables, floor, eating areas are filthy as there's just to many people! Children should be supervised by their own parents of course but someone should be overseeing that rules are respected by all! Lots of children crying & being hurt by the thoughtless actions of others! Will not be visiting here again!
Written February 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michelle B
10 contributions
Very unclean see attached pictures
Feb 2020 • Family
This is the first time my daughter and I took my 3 grandchildren aged 6 months 6 years and 10 years old. We waited 2 hours for average food. The baby high chair was dirty. Their was dirty food on the floors. Also under the mats on the baby slide was dirty. The ladies toilets were disgusting. There are 2 hand dryers 1 had tape on it and blew out cold air the other didnt work. The cubicle was shocking feases on the walls cob webs on the floors and dirty floors showing these toilets have not been cleaned properly. Please see attached pictures. We all now feel sick and disapointed as we travelled from milton keynes for a day out. It is a cheap day out however I do fear this is a health hazard and wont be returning. Advice if you visit take hand sanitizer with you.
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

chris504019
Daventry, UK1,442 contributions
A great place for kids
Dec 2019
We brought the grandchildren here to let off steam. Great place and worth a visit if you have kids. Varied menu
Written January 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Elaine F
6 contributions
Filthy . Kids running around completely un ruled
Nov 2019
Visited today place filthy .
But the worse part was the size of the children in the under 4section . I understand this is a parent supervised place but surely staff should keep there eye on what’s going on . There were older children throwing the very large foam pieces down the steps on the play area and at each other . We left as it was too dangerous in this area for our toddlers . I mentioned to girl as we left and she just shrugged her shoulders .
Written November 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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