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Review Highlights
Best places are primark hmv and costas the area outside still needs improving poundland is very good and spacious.

It still needs improving a lot more especially at the doors scores of people hang about. Few shops... read more

Reviewed 2 weeks ago
F2632RHlisas
,
Lincolnshire, United Kingdom
via mobile
Has improved but needs a bit more work.

You can see how much Freshney Place has improved over the past few years. There are still quite a... read more

Reviewed March 3, 2019
AmyJessicaWalker
,
Kingston-upon-Hull, United Kingdom
Read all 47 reviews
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Traveler Overview
  • Excellent10%
  • Very good10%
  • Average43%
  • Poor25%
  • Terrible12%
2 weeks ago
“Best places are primark hmv and costas the area outside still needs improving poundland is very good and spacious.”
Mar 3, 2019
“Has improved but needs a bit more work.”
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Frederick Ward Way, Grimsby DN31 1ED, England
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+44 1472 230250
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1 - 10 of 47 reviews
Reviewed 2 weeks ago via mobile

It still needs improving a lot more especially at the doors scores of people hang about. Few shops in freshney place are good especially hmv my fav costas are excellent card factory very very good to primark amazing. The only really a problem is scores...More

Date of experience: April 2019
Thank F2632RHlisas
bethcU3742TP, Public Relations Manager at Freshney Place, responded to this reviewResponded 2 weeks ago

Thank you for your feedback, which is appreciated. We’re delighted that you had such a positive experience within our flagship Primark store, Costa Coffee, Card Factory, Poundland and HMV which are always a popular destinations for our shoppers. We understand your concerns regarding some of...More

Reviewed March 3, 2019

You can see how much Freshney Place has improved over the past few years. There are still quite a few areas that need improving but nowhere is perfect. Has a generally good selection of stores and plenty of others on the surrounding streets. A few...More

Date of experience: March 2019
Thank AmyJessicaWalker
bethcU3742TP, Public Relations Manager at Freshney Place, responded to this reviewResponded March 4, 2019

Thank you for your review and for visiting Freshney Place. We are constantly working to improve the shopping experience for all our customers and are pleased that you have enjoyed your visit.

Reviewed January 7, 2019 via mobile

Went into primark for a browse today, and along the way i picked up some fantastic items in the sale, i even got a nightie for myself for £2 instead of £5, How cheap is that and also 5 pairs if plain navy ankle socks...More

Date of experience: January 2019
Thank Gemmatheone
bethcU3742TP, Public Relations Manager at Freshney Place, responded to this reviewResponded January 20, 2019

Thank you for your feedback which we really appreciate. We're pleased to hear that you feel Freshney Place has improved, we work hard to constantly improve customer experience and are delighted that you have appreciated our efforts and our retailers. We look forward to welcoming...More

Reviewed December 16, 2018 via mobile

What do i say about Grimsby freshney place well its very slightly improved since i last went few months back and i do perfere Lincoln to Grimsby Grimsby primark is just amazing really fantastic shop the staff there are second to none so friendly helpful...More

Date of experience: December 2018
Thank F2632RHlisas
bethcU3742TP, Public Relations Manager at Freshney Place, responded to this reviewResponded December 17, 2018

Thank you for your feedback which we really appreciate. We're pleased to hear that you feel Freshney Place has improved, we work hard to constantly improve customer experience and are delighted that you have appreciated our efforts. We look forward to welcoming you back very...More

Reviewed October 26, 2018

We visited this modern bright shopping centre while in Grimsby. It was not crowded for a Saturday and there is a good selection of the usual shops that you would expect. There is a car park at the centre or you can park close by...More

Date of experience: October 2018
1  Thank 2014Jandy
bethcU3742TP, Public Relations Manager at Freshney Place, responded to this reviewResponded October 30, 2018

Hello, Thank you for your lovely feedback, we really appreciate it. We’re happy to hear you enjoyed your trip to Freshney Place and hope you return soon! Freshney Place

Reviewed September 23, 2018

This shopping hall has everything from build a bear to Costa i totally recommend it for anyone and everyone have been a few times now definatly going back soon

Date of experience: June 2018
Thank mcmerritt10
Reviewed September 16, 2018 via mobile

The american candy shop in freshney place is a pure and simple rip off £10 for a bag of sweets went to primark with my friend the items were amazing plenty to buy get selection fantastic staff so friendly very good prices just amazing i...More

Date of experience: September 2018
Thank lilylinda
bethcU3742TP, Public Relations Manager at Freshney Place, responded to this reviewResponded September 19, 2018

Thank you for your feedback, which is appreciated. We’re delighted that you had such a positive experience of our flagship Primark store and also that you enjoyed such good service at Costa Coffee which is always a popular destination for our shoppers. We hope you’ll...More

Reviewed August 15, 2018

I have shopped here regular and its a shame its not as it used to be where every unit had a shop. There is not much here anymore especially for children there is just basically Primark and Next. I feel that the owners need to...More

Date of experience: July 2018
Thank Harleyleelewis
bethcU3742TP, Public Relations Manager at Freshney Place, responded to this reviewResponded August 28, 2018

We have a large selection of retailers at Freshney Place and we take our customer feedback on board. We are currently expanding our offering. We have recently welcomed a number of new retailers to the centre including Poundland, Pep & Co and Game. Deichmann will...More

Reviewed August 7, 2018 via mobile

Dirty dirty dirty unclean flithy loos bins not empited nothing there boring I always go to Lincoln now better shops more of them better places to eat and drink costas is good in Grimsby that's it anything else is a shambles it's even worse outside...More

Date of experience: July 2018
1  Thank F2632RHlisas
bethcU3742TP, Public Relations Manager at Freshney Place, responded to this reviewResponded August 10, 2018

We apologise if your experience was not to the high standard we normally provide our customers. We strive to maintain the highest standards of cleanliness in the centre, in fact our bathroom facilities have been given a platinum Loo of the Year award for cleanliness...More

Reviewed July 26, 2018 via mobile

I recently went shopping on behalf of my son to buy clothing for a holiday. I didn’t find everything I needed from the small handful of shops available yet value is fantastic! Also there are a wide selection of places to settle down and have...More

Date of experience: July 2018
Thank AliAdvisor123
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