The Humphrey Bean

The Humphrey Bean, Tonbridge: Hours, Address, The Humphrey Bean Reviews: 2.5/5

The Humphrey Bean
2.5
7:00 AM - 12:00 AM
Monday
7:00 AM - 12:00 AM
Tuesday
7:00 AM - 12:00 AM
Wednesday
7:00 AM - 12:00 AM
Thursday
7:00 AM - 12:00 AM
Friday
7:00 AM - 1:00 AM
Saturday
7:00 AM - 1:00 AM
Sunday
8:00 AM - 12:00 AM

2.5
28 reviews
Excellent
3
Very good
5
Average
8
Poor
2
Terrible
10

Davey01
1 contribution
Worst spoons
May 2021 • Friends
Drinks took over an hour to get to us. The (women) staff wearing the green shirt with a butterfly mask on the 28th of may in knee length shorts was disgustingly rude.
Poor attitude from the staff, especially that one lady.
Not happy!
Written May 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

allisonsdc
Hastings, UK42 contributions
Worst wetherspoons
Aug 2020 • Friends
We arrived around 6pm 4 adults and 1 child found seats fine not over busy, ordered our food via app nothing in the meat section left only chicken burgers so after going through the menu so many times I went to the bar to be told everything sold out only the chicken what I didn't realise was every time I tried to order another meal I ordered a j20 so even though the meals were cancelled we ended up with 5 j20 I paid for extra butter to go with my jacket potatoe didn't get any so had to ask for them no peas with our child meal had
to ask for her banana that came with it all we can say is thank heavens for the young lad Tyler he was rushed off his feet didn't stop the whole time we were there he was very polite and nothing too much trouble for him a credit to the company, your very lucky to have such a hard working young man.The table behind us which was empty when we arrived still had the remaining food left on there for over an hour disgusting no need for it to be there so long.
Written August 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lois
1 contribution
Awful service
Aug 2020 • Friends
I came at lunch time and I ordered my food and drink on the app. My drink took 40 minutes and my food came after an hour and 15 minutes after ordering it. The staff told us there was a wait after ordering our food however if we knew the wait before we would have tried somewhere else. After the wait for the food it came cold and the bun on the burger was very hard! The staff were unhelpful, not a good experience.
Written August 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Anna
1 contribution
waste of money
Aug 2020 • Friends
I waited 45 mins for half a pint of Pepsi (on tap) and over an hour for a wrap and chips with dip which came 20 mins later then everyone else (they ordered exactly the same as me) it came without the dip (which I paid for) and got told they run out. 15 mins later they came out with the dip after I finished my meal and got no offer of a refund. I asked multiple times and one member of stuff was particularly rude and ignored what I was saying to her and just replied sayings there’s a wait. I found this deeply unsatisfactory and was disappointing.
Written August 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Katie H
16 contributions
Felt like Gordon Ramseys Kitchen nightmares show...
Mar 2020 • Family
Well... Where to start. I guess saying something nice would be a good start.
The food - some of it was good and arrived quickly and so did our drinks.

Now for the bad part, I ordered scampi and after biting into the first piece realised they had cooked the scampi with the vein still in.. Which some of you may or may not know is where its uhm.. excretings are kept... So i cut around it, for every piece and I tried to salvage as much of it as possible. Put me off ever ordering it anywhere again.

More importantly, the service was very interesting. I understand its a wetherspoons not some gourmet 5 star restaurant but the staff were covered in food. Their uniforms were extremely dirty. Our waitress brought burgers to our tables with her one breast resting on top of the burger because of the way she was carrying it. This then happened again to the table next to us. This made for some family amusement and conversation but really in terms of hygiene it was a bit of a concern. To add to it I received a wine glass with food on it. When we asked for another glass the waiter ran the glass under a tap and handed it to us soaking wet and dripping. We had to ask for serviettes to dry it. He was completely oblivious to our shock at his lack of care to his customers.

So the customer service was definitely not up to standard and I feel there's a serious hygiene concern looking at what some of the staff were wearing and how they carried the food tucked under their arms with their breasts resting in plates of food and then walking away with their shirts covered in food ready for the next plate to fit snuggly close to them.

Harshest review I've written yet but felt it needed to be said. Hopefully they sort it out as it seems to be very popular with the locals.
Written March 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ruudron
Tonbridge, UK46 contributions
Hmmmm
Nov 2019 • Family
Popped in one evening to eat as it’s not badly priced, tried to order table service but the wifi kept crashing went to the bar to order (not the end of the world) food was ok arrived in good time and was hot. As we were finishing one of the chefs came out the kitchen and he has put me off for life 🤮 he has loads of plasters and cotton wool pads taped down his arms as if he was covering some sort of track marks or scabs totally gross !!! Should be made to cover up completely when dealing with food and really shouldn’t be seen by front of house ! I don’t mind sticking to having the odd drink in here but I won’t be ordering food again ☹️ I
Written November 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Andi
Hastings, UK3 contributions
Shockingly bad
Oct 2019 • Family
Shockingly bad on every level. Tables were left piled with dirty plates. We had to clear and clean a table ourselves with hygiene wipes. Food was cold and took half an hour to arrive and was pretty grim. Coffee machines and sugar/milk/tea stations were empty. Menus were dirty with sauce smeared on them. The worst Wetherspoons we've been to. We only stayed because we were a large party and couldn't find anywhere else to accommodate us in Tonbridge. The only good thing to say is that the staff were nice.
Written October 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

20jacko15
Tonbridge, UK10 contributions
What Beer Festival!
Have visited 3 times since the beer festival has been on and must say it is most disappointing! All light beers so far. Sunday two pumps not in use and Spitfire was on, not even a beer festival ale. Last night not much better, Bishops Finger again not a beer festival ale. Other Wetherspoons this week have had a much better mix of light and dark festival ales, come on Humphrey Bean get your act together!
Written October 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jennifer F
Tonbridge, UK22 contributions
Gone completely downhill
Mar 2019 • Couples
This spoons has gone rapidly downhill ever since a change in management about 4/5 years ago. We hadn’t been there for a while due to the declining standards of service and cleanliness, but braved it at the weekend and it’s hit a new low. Dirty plates piled high on every table, glasses crates randomly left on tables I guess for people to deposit their own glasses, a lot of furniture broken and we didn’t want to touch anything because everything was just generally grubby.
Written March 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ash L
Chiswick, UK3 contributions
Great service and friendly staff
Jan 2019 • Friends
Stopped in after a long day hiking and we were made to feel very welcome by the lovely Ruth. She helped us pick out the best drinks with a friendly smile. Also plenty of seating for large groups
Written January 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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