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Visited with our family to have a few drinks after having a nice meal out in Margate Old Town. Lively venue, and a very welcoming Waitor helped us to find a seat, after some time, at a vacant table. Suddenly this irate man literally came running towards us, screaming loudly, telling us not to sit where we had been told too! Quite staggered by this irrational, rude and wholly unacceptable behaviour. We tried to explain we had been told to sit their... Alas to no avail, just shouted over us "I'm the Owner", well you could have surprised us! Rudeness at its worst. NOTE TO OWNER - you really need to get some training on hospitality, and can hold your head in shame this morning.…
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Date of experience: August 2020
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Me and my partners family tried to get into the bar as it looked very upbeat and fun! Bar staff lovely, but owner of bar VERY rude. Didn’t allow us to sit at a table even though there was no one sitting there. My mother-in-law was extremely embarrassed that she’d taken us somewhere that made us all feel so uncomfortable on our weekend away. I’d never expect to be spoken to that way by anyone especially by an individual that is manager of the bar. Would never go there again, no standards and no quality. Clearly a lack of communication between bar staff and manager. Poor management, wouldn’t recommend to anyone. I hope this doesn’t reflect on the bar as it has us. Shameful.…
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Date of experience: August 2020
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Great service, food OK, Just one down comment, guys please just spend 10 minutes in the morning before opening sweeping the terrace, so many fag ends and rubbish, you have such a great terrace with views. We will be back
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Date of experience: August 2020
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Great area to watch the beach and the sea! Menu food is overloaded with mayo and avoid the chicken sandwich, it was two slices of Kingsmill with a slice of chicken. Homemade personified by all the wrong reasons. Massively under staffed - poor Gareth just looks so stressed all the time. And Gareth just took our bill without offering an option to tip. I have a tip for you Gareth, ask for a tip on your card machine. People don’t carry cash anymore.…
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Date of experience: August 2020
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Such an amazing bar with such a friendly environment. The bartender Josh is such a lovely person who clearly has passion about his job. He goes above and beyond for customers. Definitely deserves a pay rise!
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Date of experience: September 2019
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