This was the first time The Snow Centre yearly mischief trip partnered with Neilson holidays. There were around 60 of us. The change to half board went down really well, not only was the food really good and plentiful at The Neilson Hotel Del Clos, but it allowed us all to all freely mix at dinner, in the lounge and bar, instead of in individual self catering apartments we had the last 2 years. The snow centre hosts Rob, Trina, Keith, Penny and DaveT were fantastic as always. Rob organised transfers from the Snow Centre to Gatwick which worked a treat; although Neilson need to get their act together on sharing information - if it's a Snow Centre/Neilson trip, then hiding behind GDPR excuses is not acceptable and almost blew our chances of sorting out the coach and trip hoodies. Rooms were a good size, plenty of wardrobe space and room keycard operated the safe. Couple of radiators in the room too which allowed us to dry clothes and gloves. The ski lockers on the ground floor of the hotel were very good, room keycard access to each locker, heated boots and a large area to get ready and also plenty of space to service our boards. The price of the holiday once the inclusive 6 pack of snow centre lessons is included, was reasonable. Andorra Grandvalira ski area is large enough, good variation in pistes and parks, fortunately it did finally snow a little on Friday morning, which allowed us to find a little powder that others hadn’t for the last 2 days. The one gripe would be the cleaner was a little overzealous in the rooms, we had to resort to hiding everything in drawers to prevent things like usb charge cables being tied in bows. However the upside is the cleaners OCD meant the hotel was very clean. Summary: The hotel was really good, the snow centre staff were amazing, the resort was good, however Neilson and Snow centre need to work harder to make sure the holiday has shared ownership so that guest contact details can be shared between TSC and Neilson - likewise there needs to be links back to the mischief crew to give new people the opportunity of meeting the rest of us on a Tuesday night 8-10pm at the snow centre if they wish before the holiday.

Have had 4 group lessons here and managed to pick up snowboarding very quickly. Although there is only one instructor for a group of about 6-8 people, they still manage to get some 1-2-1 time with you within the 2 hour lesson! Can not say a bad word about any of the instructors I've had. Chelsea stood out though as her teaching style and positive energy makes you pretty relaxed even if you do fall a few times! She also has a good eye for what small changes need to be made to improve your technique etc. Nice touch having a little debrief at the end of the lesson with a beer or soft drink (included in lesson price) in the bar upstairs with your instructor.

We did private lessons on consecutive weekends. The two could not have been more different. Week one: The learner slope was so busy that you literally could not move. Our instructor, while polite, did not engage with us and we could barely hear her. She gave no feedback and we had no idea of our progress, or the next step. Week two: Slope much quieter, plenty of room. Excellent instructor, Neil Presence, we cannot praise him enough. He engaged with the children, was helpful, informative and actually interested in developing our interest in skiing. He took time at the end to explain our progress and encourage us to continue. I would highly recommend going to the snow centre prior to a ski holiday, but find out the quieter times and request an instructor that has good reviews. A good instructor really does make all the difference.