Beaulieu National Motor Museum

Beaulieu National Motor Museum: Hours, Address, Beaulieu National Motor Museum Reviews: 4.5/5

Beaulieu National Motor Museum

Beaulieu National Motor Museum
4.5
Speciality Museums • Gardens
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10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
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About
In the heart of the glorious New Forest, Beaulieu is one of the South's top visitor attractions. Here you will find the National Motor Museum, home to over 250 vehicles telling the history of motoring. You can also visit Palace House and Gardens, home of the Montagu family since 1538, the remains of Beaulieu Abbey and World of Top Gear where you can see some of the vehicles from Jeremy, James and Richard's most ambitious challenges. Ride on the high level Monorail or climb aboard the replica 1912 open top London bus for a fun way to see Beaulieu's sights.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
7,335 reviews
Excellent
4,791
Very good
1,889
Average
438
Poor
144
Terrible
75

skilli15
Swadlincote, UK520 contributions
We booked in advance online, which gave a reduction on the entrance fee.

The whole site is excellent value for money as there is so much to see and do on the visit. We arrived just after the opening time, and left just before closing time, having had an excellent day.

The monorail gives an excellent overview of where everything is.

The car museum is full of superb cars ( although the only Volvo was in a large photo backdrop!), has a great street scene with the type of shops from yesteryear, with vehicles on the roadway at the side, and a garage mock up, showing how cars once would have been worked on. In places the display of vehicles is very imaginative. Plenty of information, if required, accompanies the vehicles.

The staff in the museum keep the cars looking immaculate and are very knowledgable. Worth chatting to them. If you do the free gift aid on your entry fee, you are given a year pass for the museum.

We had a great day. Would certainly go back when we are next in the area
Written May 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Chloe W
11 contributions
Family
We kept seeing Beaulieu advertised on the back of a bus in Brighton and I kept saying we must go there. We finally did and had a really enjoyable day out!
We had booked online and arrived shortly after opening, there was a small queue to enter but there was plenty of staff to help get people through. The car museum was fantastic and our two boys, 3 and 5, loved all the vehicles particularly the small cars in the kids section.
The bus ride was short but sweet and the kids enjoyed sitting on an open top bus.
The tram was a considerably large queue but moved quickly. The other tram entrance was closed, so you couldn’t get off and walk around and then get back on and go back to the top, so it was again a quick ride but the kids loved it none the less. I think this was done to allow the queue to move more freely as it’s advertised as every 15 minutes but the loop only took 5 at max.
We ate in the restaurant and no issues with that we had a nice lunch.
Lovely little coffee and snack shops on site and the kids thoroughly enjoyed the play area. Big enough for adults to be big kids too.
There was one way systems in place around the museum and lots of hand sanitiser available. We did visit after restrictions had lifted but still measures in place to a degree.
Highly recommend the day out to anyone!
Written August 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

AliceRose
Towcester, UK6 contributions
Couples
Extremely costly to enter (£26 per adult) as the grounds around the museum were run down and tired. However, there was a wide range of vehicles on display which was good to see. Not particularly covid secure - hand gel had ran out, masks not being monitored, one way system not being adhered to and too many visitors packed inside the museum at once.
Written October 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

youliiike
Preston, UK38 contributions
Family
There's quite a bit to do so it probably is value for money. Our favourite parts were the children's park and the sculptures throughout that were really interesting and creative. Inside the Palace house the lady at the top of the stairs with glasses was very cheery and friendly. We probably wouldn't return again now we have visited, as it wasn't the 'best' day out we have had on the whole.

We weren't advised on arrival about the 1pm bird talk so totally missed this unfortunately. The 3pm bird show, monorail, and part of the gardens were all closed due to high winds.

Be warned hot chocolate with marshmallows and chocolate sprinkle is £4.25. I diddnt realise until it was too late. And you don't even get cream, or a larger cup. Normal is £2.50, so it was £1.75 extra for 8 small marshmallows and chocolate sprinkle, total rip off, should be ashamed. Later at lunch we ordered 1x portion of chips for my son, it took 22mins to arrive.

If you visit I would definitely recommend you do not buy any food or drinks, and bring your own.
Written July 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review. We’re pleased to hear you enjoyed Sculpture at Beaulieu and Little Beaulieu, our brand new adventure play area. We’re sorry to hear you felt let down by your experience in the Brabazon Restaurant. Please be assured that we will be sharing your feedback with the restaurant manager for future reviews and training. We hope this did not overshadow the remainder of your day.
Written August 6, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

TheDavies4812
Southampton, UK4 contributions
Family
Visited today as we are a home educated family and learning about Wind In The Willows, so old cars fits in nicely with topic.

My daughters (5 and 8) were very excited for their trip to Beaulieu but upon arrival we were "greeted" by Tanya who had a very abrupt and rude manner. No "Hello, welcome to Beaulieu, hope you enjoy your day"...just a "you got a family pass but need to upgrade if you want to come back" she was so curt that even my 8 year old daughter asked why wasn't that lady very nice to us.

First impressions and customer service make a huge impact on your day especially when you have spent £55 on a family voucher. Also I didn't realise that the annual pass only included the museum and nothing else without paying to upgrade.

Let's face it a family pass is usually purchased for families for with younger children and with Little Beaulieu being part of the attraction now and the only child friendly part of Beaulieu, £10 per adult to upgrade so that children can use play park (because that is the main pull for children), on the next visit seems rather steep.

The one way system doesn't work regarding social distancing as everyone is queued up all around the museum and you can't move on as you have to wait for those in front on you, so if anything is preventing social distancing. Also there is a huge amount of pressure just to keep walking and not look at anything in detail due to everyone stressing out having to queue for so long and naturally not everyone wants to look at the same thing.

The restaurant food is adequate. It was a cold and wet day so we bought 2 x children's meals for £5 each to warm them up. The meatballs were overcooked so much so that they we hard to bite into as was the battered fish. The cups for hot drinks are very flimsy, my mum almost burned herself as the cup isn't very strong when holding it and as my daughter picked up the hot chocolate the cup collapsed and spilt all over her too.

Albeit the monorail was fun, the house was beautiful and staff inside were lovely. Due to extremely wet weather we were unable to walk around the grounds but they looked beautiful too but I won't be paying to upgrade and come back just to see gardens.
Written June 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We were sorry to read that your visit to Beaulieu did not meet your expectations. We can only apologise for the disappointing customer service you received upon arrival. The Visitor Services Manager was saddened to hear about your experience and will be speaking with his team. We would like to reassure you that this does not reflect the usual excellent customer service we pride ourselves on. We do understand how important it is for you to feel safe during your visit to Beaulieu. We have implemented one-way routes throughout our indoor spaces for your safety; and have tried to ensure that all displays are visible. However, we are sorry if you felt let down by the experience. Thank you for taking the time to share your review. We are sorry you did not have a more enjoyable day, however, please be assured that we do value all visitor feedback.
Written June 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

southies233
North Yorkshire, UK33 contributions
Family
Last visit was 10 years ago and it hasn't changed much but seemed better and more interactive then. It was Vauxhall day and there were lots of vehicles there for that but such a shame there weren't many vintage ones so it become uninteresting. Enjoyed the garden and house. Don't recommend using the restaurant the food is very expensive and tasteless- take a packed lunch- nice spots to have a picnic. If you love vehicles you'll enjoy a day out.
Written July 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Caroline C
Hertfordshire, UK1 contribution
After arriving with my family paying for 2 senior tickets, 1 Adult and 1 child costing nearly £100 We couldn't understand why there was only a £1 difference from an Adult Priced ticket vs Senior Ticket. ( Even pre booked tickets only a £1 difference ) this needs to be reviewed as other local tourist attractions has a clear price difference between the two.
Once in we wanted to ensure we got our money's worth. The Toilets were dirty and unkept and didn't see anyone around managing the toilets.
We then went into the restaurant, ( cold food side ) and immediately greeted by a staff member who asked if we wanted hot food / cold food, we were immediately shocked at the lack of cold food choice available, by the time we got to the front at 12:30pm they had run out of sandwiches, which during 6 weeks holidays in peak season is astonishing. Luckily my son managed to get a kids meal which seemed ok. There was no pricing up or in the shelves, so you actually couldn't see what the prices were until you got the tills when you were paying. The coffee and tea machine was broken so were having to wait for the coffee and tea from the hot food side. The staff were rude and unsympathetic at the lack of poor service they were providing, they didn't seem to care and didn't seem like they had any clear direction from management.
Apart from these things, we tried to make the best use of our time here whilst visiting. I wouldn't rush back it needs updating parts of it are in need of some TLC.
Written August 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nicola N
Hertfordshire, UK127 contributions
Family
This really is a fun place for everyone, couples, families there is something for all ages

The museum has quite the impressive range of cars, bikes and even race cars it’s really very interesting

The knowledge of every member of staff we encountered was really impressive, and also they were very passionate and patient

There was one person in particular I believe his name may of been Nick (long blond hair and glasses) sorry I should of written the review sooner so I could remember , he really stood out very genuine and again extremely passionate about the attraction and there was no question he couldn’t answer!

As well as the motor museum on the side they have a Top Gear area which is fun, and holds vehicles used in the show

There is also a small exhibition of cars used in shows, along with a monorail which takes you inside the museum and over the grounds

You then have the house which I would really recommend a wander round to, it’s all very well laid out and secure with restrictions in place.

This has the history of the family, and some very impressive rooms. You can also wonder around the gardens where the fruit and veg are grown, then you have some stunning flower displays

Those with children may want to be pre warned of the huge playground, we couldn’t get our children out there was so much to play on. For those supervising there is a nice picnic area, and a shed service snacks and coffees

If you do not take food with you there is a nice restaurant/ cafe reasonable priced on site

This is a must visit if you are in the area, I would highly recommend

We also pre booked online and got a discount, I do think you may be able to pay on the day but I’d double check this on their site
Written October 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jane L
Southampton, UK1 contribution
My 10 year old son and I had a fantastic day at Beaulieu yesterday. We parked easily and there were no queues when we arrived, the person booking us in was very helpful and I was pleased to learn that our tickets included an annual pass to the motor museum. My son couldn’t wait to see all the cars and he wasn’t disappointed, everything from the vintage to the modern was on display and the layout of the museum meant there was exciting discoveries round every corner. I really enjoyed the toy cars and retro memorabilia and the replica car garage was excellent. We went straight onto the monorail which gave us a good insight of what to see next, again we were lucky and only had to wait ten minutes to get a ride. We had fun in the Top Gear and On Screen cars exhibitions, it was great to see the Mr Nippy ice cream van from the last series. The latest addition of Little Beaulieu adventure playground was a perfect pit stop for lunch and a chance for my son to run around. After lunch we headed through the gardens and into Palace House which had a wonderful historical atmosphere, especially with people walking round in period costume. I thought this might be when my son could start getting bored but he loved seeing things like the kitchen serving bells and the majestic dining room. We both agreed that our favorite part was the wonderful art exhibition of Belinda, Lady Montagu. Such amazing talent! Our next stop, after a peaceful walk through the beautiful gardens, was the Secret army exhibition to watch a very interesting film about the SOE, some of the artifacts on display were fascinating. After this we walked all the way to the river and along a lovely little pathway where we came across a wonderful sculpted tree and great views. Then we popped into the Art Russe gallery for a look around. On our way back we stopped to watch the falconry display. The birds of prey were beautiful and the falconer was very knowledgeable but we didn’t stay to watch it all as we both felt there was a bit too much talking and not enough seeing the birds in action. We headed back through the sculpture exhibition in the gardens which we were fortunate to catch as it was the last day. There were some really beautiful pieces and my son and I took lots of photos. One of the best parts of the day for us was jumping onto the vintage open top bus to ride back to the entrance. It was really good that the bus, monorail, exhibitions, etc were all included in the ticket price so the only extras I paid for were food. I had a delicious brownie from the cafe and my son had a homemade cookie, both very reasonably priced. All in all a brilliant day out, so many attractions -something for every age group and all within walking distance. Thank you Beaulieu, we’ll be back!
Written September 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

cleg
Shaftesbury, UK48 contributions
Couples
Went to Beaulieu for a day out as haven't been there for quite a few years. It is quite pricey but i guess if you visited everything within the grounds then it'd be good value. Enjoyed looking around the Motor Museum but a shame that you cannot walk around each car as they are packed in so tight you only get a side view sometimes. Also walked around the pretty gardens in lovely weather then had lunch in the restaurant. Overall a nice day out.
Written July 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Beaulieu National Motor Museum

Beaulieu National Motor Museum is open:
  • Sun - Sat 10:00 AM - 6:00 PM
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