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The Mid Hants Railway Watercress Line

On the A31 to Alresford or Alton, Alton SO24 9JG, England
+44 1962 733810
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Review Highlights
Santa Special

Deeply dispiriting and entirely perfunctory performance. Santa asked our 3 year old son how old he... read more

Reviewed 4 days ago
A TripAdvisor Member
via mobile
Santa special - Over priced and dissapointing

We visited the Watercress line for the Santa Special with our 3 year old daughter. We had very much... read more

Reviewed 5 days ago
gemmie25
,
southampton
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Overview
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The Mid Hants Railway, also known as the Watercress Line, operates steam and heritage diesel trains between the picturesque market towns of Alton and Alresford in Hampshire, south west of London. As well as standard travel this preserved railway runs popular special events throughout the year along with Countryman and Watercress Belle dining trains and the Real Ale Train.
  • Excellent68%
  • Very good25%
  • Average4%
  • Poor2%
  • Terrible1%
Travelers talk about
“real ale” (69 reviews)
“steam engine” (33 reviews)
LOCATION
On the A31 to Alresford or Alton, Alton SO24 9JG, England
CONTACT
Website
+44 1962 733810
Write a ReviewReviews (902)
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1 - 10 of 894 reviews

A TripAdvisor Member
Edinburgh, United Kingdom
1
Reviewed 4 days ago via mobile

Deeply dispiriting and entirely perfunctory performance. Santa asked our 3 year old son how old he was. Our son was shy and did not reply. Santa said " well if you won't talk to me, I won't talk to you" and then left without giving...More

Thank A TripAdvisor Member
Watercress_Line, Marketing and Events Assistant at The Mid Hants Railway Watercress Line, responded to this reviewResponded 3 days ago

Thank you for taking the time to give us this feedback and bringing this to our attention, I sincerely apologise for this incident, it is entirely unacceptable. Please email me at events@watercressline.co.uk with the train you were on and your seat numbers so we can...More

Reviewed 5 days ago

We visited the Watercress line for the Santa Special with our 3 year old daughter. We had very much been looking forward to it as I had heard positive things from friends that had done it previous years. However, I was really disappointed by the...More

Thank gemmie25
Watercress_Line, Manager at The Mid Hants Railway Watercress Line, responded to this reviewResponded 3 days ago

Dear Gemmie, Thank you for taking the time to give us this feedback, we really value customer comments so we can improve on the event in the future. I am sorry to hear your experience did not live up to your expectations. As we run...More

Reviewed 1 week ago

We took our granddaughter to see Santa on the train this weekend. The staff tried very hard but it was all slightly disappointing. We were unable to get close to the steam engine as it was stopped off the end of the platform. Santa wasn't...More

Thank Dot H
Watercress_Line, Marketing and Events Assistant at The Mid Hants Railway Watercress Line, responded to this reviewResponded 4 days ago

Dear Dot, Thank you for taking the time to give us this feedback, we really value customer comments so we can develop our offering further. I am sorry to hear that your experience was disappointing. I am also sorry to learn that you felt the...More

Reviewed 3 weeks ago via mobile

Loved it! What a great day out! Wether your a steam enthusiast or not, you will enjoy he magic and excitement of travel by steam engine!

Thank RochelleCook
Reviewed 4 weeks ago

What an incredible meal! Superb food in all the courses with very friendly and attentive volunteer staff. Two trips over the line at a pace that didn't spill your drinks. Really comfortable seats in a Pullman carriage with atmosphere to match and pulled along the...More

2  Thank Robarke
Reviewed November 7, 2017

We started at Alresford as the parking was easier. Got the first train at 11 am and went to Alton, back to Alresford for lunch then stopping off at Ropley to see the workshops and yard with more trains. They even sold bottled local beers...More

Thank HelenSunninghill
Reviewed November 6, 2017 via mobile

Lovely steam train rides , beautiful station s and comfortable trains . We did a special wizard week end so lots of activities to do . Good for all ages . They have a footbridge a ropley from the Harry Potter film .

Thank Heartka
Reviewed October 29, 2017

An extensive undertaking and so easily reachable, on account if Alton station being directly connected with the main L&SWR route to/from Waterloo. The stations and rolling stock are all in great condition and the track in sufficient state of upkeep to satisfy the requirements of...More

Thank Michael H
Reviewed October 26, 2017

Started at Alresford and did the round trip to Alton. Ample parking at £1.50p for any time over 4 hrs. Café and platform open at 10.00am with first train at 11,00am giving plenty of time for a breakfast or book purchase at the shop. Lots...More

Thank mike d
Reviewed October 25, 2017 via mobile

Drove to Alton to spend the day riding a Steam Train with my 6 year old. Station parking lot was very busy and although there were many places in the adjacent Euro Car Park, it took some time to set up an account and pay...More

Thank Robyn W
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Questions & Answers
Gazza120975
August 12, 2017|
AnswerShow all 4 answers
Response from Watercress_Line | Property representative |
There are approximately 350 tickets for each RAT. There are three people working behind the bar throughout the evening so queues are not an issue.
1
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cazza186299
June 6, 2017|
AnswerShow all 8 answers
Response from Top-Trumper68 | Reviewed this property |
If you just want to do the train on a full return journey, park at Alton mainline station (£2 at weekends and plenty of space) or Alresford Watercress station carpark (can be busy but there is overflow carparking nearby too... More
1
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