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Grosvenor Casino Southend

Church Road, Southend-on-Sea SS1 2AL, England
+44 1702 411610
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Review Highlights
Saturday night visit

Four of us came here Saturday night for a few drinks & a flutter. There was good music playing... read more

Reviewed 1 week ago
dgosul
,
Limerick, Ireland
via mobile
Ladies Lunch

I regularly attend the Ladies Lunch with my friends. It is a three course meal with choice from a... read more

Reviewed May 9, 2018
Rosy567
,
Southend-on-Sea, United Kingdom
via mobile
Read all 124 reviews
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Overview
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Our Southend casino is a stylish and intimate venue, where you can enjoy the thrill of gaming and much more. You have a choice of Poker tables, a range of Slot machines, Electronic Roulette and table games. There is a superb restaurant serving a great range of food, and a late-night bar with a fantastic selection of drinks.
  • Excellent51%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible16%
Travelers talk about
“great night” (9 reviews)
“free glass” (2 reviews)
Open Now
Hours
Hours Today: 12:00 AM - 11:59 PM
LOCATION
Church Road, Southend-on-Sea SS1 2AL, England
CONTACT
Website
+44 1702 411610
Write a ReviewReviews (124)
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All reviews
"park inn hotel"
in 3 reviews
"great night"
in 9 reviews
"free glass"
in 2 reviews
"gaming tables"
in 3 reviews
"staff were lovely"
in 3 reviews
"roulette table"
in 2 reviews
"food was lovely"
in 2 reviews
"great value"
in 3 reviews
"value for money"
in 2 reviews
"flutter"
in 5 reviews
"southend"
in 18 reviews
"spill"
in 2 reviews
"venue"
in 5 reviews
"pint"
in 2 reviews
"games"
in 3 reviews
"pier"
in 4 reviews
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1 - 10 of 122 reviews

Reviewed 1 week ago via mobile

Four of us came here Saturday night for a few drinks & a flutter. There was good music playing & drink prices were reasonable. There was a few people on the tables & it was a very enjoyable evening.

Thank dgosul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2018 via mobile

I regularly attend the Ladies Lunch with my friends. It is a three course meal with choice from a menu, served with a free glass of red or white wine and coffee or tea after meal. The food is very good with friendly service. Yesterday...More

Thank Rosy567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tharindu W, Sales and Marketing manager at Grosvenor Casino Southend, responded to this reviewResponded May 15, 2018

Hi Rosy567, Thank you very much for your kind words, it goes a long way with my colleagues. Hope to see you soon. Kind regards Tharindu Weerasingha Sales and Marketing manager

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Reviewed May 6, 2018 via mobile

Absolute jokers. Refused entry to a small group that were wearing shirt, tie, jacket and shorts based on ‘dress code’ then proceeded to let in others wearing Nike Air Max and Tracksuits. Their ‘policy’ is clearly a joke. Apparently you need a terrible dress sense...More

Thank TravellerBobble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tharindu W, Sales and Marketing manager at Grosvenor Casino Southend, responded to this reviewResponded May 15, 2018

Hi TravellerBobble, I am sorry to hear that you were refused entry to our premises, would you be able to send us some more information about the incident to com.gc-southend@rank.com so we can investigate in to this. Kind regards Tharindu Weerasingha Sales and marketing manager

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Reviewed April 14, 2018

Tried this casino again and worse than last visit. They have changed the menu and it’s still bad....table service slow still too. Worse still we were playing slots and went to have our food and they took our money out of the machine and gave...More

Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tharindu W, Sales and Marketing manager at Grosvenor Casino Southend, responded to this reviewResponded April 28, 2018

Hi Paula, Thank you for the review, we have a strict policy on our slots machines, an allocation of 15min. Sorry to hear that you had a bad experience at our establishment. I believe I had explained the situation clearly on the evening. Please email...More

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Reviewed February 27, 2018

We went with a group we belong to and found the venue excellent for a disco, drinks and a buffet meal. It was an excellent afternoon.

Thank Mihamamastru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tharindu W, Guest Relations Manager at Grosvenor Casino Southend, responded to this reviewResponded March 16, 2018

Hi Mijamamastru, Thank you for taking time on reviewing our establishment, We hope to see you again for a great night out! Don't forget we have live entertainment every Friday and Saturday now! Kind regards Tharindu Weerasingha,

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Reviewed February 18, 2018 via mobile

Good atmosphere classy venue just popped in for a few quiet drinks while the football was on. Facilities were clean and service was quick at the bar, drinks were reasonably priced can’t complain.

Thank Stacey-marie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tharindu W, Guest Relations Manager at Grosvenor Casino Southend, responded to this reviewResponded February 22, 2018

Hi Stacey-marie J, Thank you for the feedback, it is highly appreciated. We are glad to hear that you had a great time with us. Don't forget we have Live Entertainment every Friday and Saturday. Kind regards, Tharindu.

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Reviewed February 13, 2018 via mobile

Waited an hour for my starters and didn’t turn up . Then the mains came out ( just a burger ) and it was full of mayonnaise when I clearly told the server I didn’t want mayonnaise . Won’t be back

Thank Rossjh83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tharindu W, Guest Relations Manager at Grosvenor Casino Southend, responded to this reviewResponded February 22, 2018

Hi Rossjh83, So sorry to hear your had a bad experience at our establishment, Would you be able to contact com.gc-southend@rank.com so we can look into this issue for you. Kind regards Tharindu

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Reviewed January 31, 2018 via mobile

I recommend grosvenor to everyone. Staff is always very welcoming and friendly. Every area is nice and tidy . Week end they always have entertainment until late night and lots of food offers every day. 100% fun guaranteed!!More

Thank Philip G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tharindu W, Guest Relations Manager at Grosvenor Casino Southend, responded to this reviewResponded February 22, 2018

Hi Philip G, Thanks for taking time on reviewing our Casino, we are pleased to hear that you had a great time with us. Look forward to seeing you soon, We do have Live entertainment Every Friday and Saturday and our 24hr Food menu is...More

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Reviewed December 14, 2017

Held our third year Christmas Lunch today and once again they went out of their way to make sure my group were happy. We were 26 in all and the service and staff were wonderful. We have another event there on Tuesday and I have...More

Thank lindapr2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louise W, Guest Relations Manager at Grosvenor Casino Southend, responded to this reviewResponded January 4, 2018

Thank you so much for the lovely review, we are pleased you enjoyed your visit. Your feedback means a lot to us. We hope you enjoyed your event on Tuesday and hope to see you again soon!

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Reviewed December 5, 2017 via mobile

Very relaxed casino, friendly and helpful staff always making you feel welcome. Would 100% reccomend it over the other casinos in Southend

1  Thank 1994dannykey123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louise W, Guest Relations Manager at Grosvenor Casino Southend, responded to this reviewResponded January 4, 2018

We are really pleased you enjoyed your visit, Your feedback means a lot to us. We hope to see you soon!

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