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Stepped in for a quick pint on a Tuesday evening. The place seemed nice enough and the barmaid was courteous and attentive even if she was the only staffer around! Haven’t tried the food here but will come back to check as some of the reviews on their food aren’t too delightful. …
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Date of experience: October 2020
Helpful
Went in for a quick beer with a friend, the pint of Stella I got was awful. Flat as a pancake and stank of egg. Rather than give myself a stomach ache and diarrhoea I asked to change it for another. The aggy barmaid refused and told me if I wanted to change it I'd have to pay. My dog wouldn't have drunk that pint. Awful beer and even worse service.…
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Date of experience: October 2020
1 Helpful vote
Helpful
Absolutely disgusted with the service, the food and everything in general. The food was undercooked and there was no full description of food on the menu, for example the chicken burger is buttermilk chicken but doesn’t state that on the menu, when asked about the food the waitress/ manager she looked at us with simply NO answer. Not once did any member of staff come over to our table and ask if the food was ok, and we even tried to get the attention of any member of staff and they just avoided our table for some reason. We even had to go to the bar to ask for the bill. The attitude of the staff members was utterly appalling and very discriminatory. Myself and my family never been made to feel so uncomfortable and then for the staff to try and intimidate my family and actually shouted at my whilst I was holding my 3 year old nephew in my arms is disgraceful. The owner of this place should be very very disappointed in how his/her staff are treating their customers. Considering it was half price due to the government scheme, I wouldn’t have paid £1 for that food or service if I didn’t have to. …
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Date of experience: August 2020
Helpful
I went there for the first time tonight and the food was not upto standard. I told the manageress about this and she did not want to know her response was very rude and she was very jude mental as soon as we walked in i have never been treated in any restaurant in that way before the staff was rude and not helpful in anyway. To the owner of this place i would recommend that you get a new manager as she is an awful one she dose not know how to treat customers. Also none of the staff had covit 19 protective where on which i found very off putting. …
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Date of experience: August 2020
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