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Address: Charter Way | Chapel Hill, Braintree CM77 8YH, England
Phone Number:
+44 1376 348168
Website
Today
10:00 am - 8:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 5:00 pm
Mon - Wed 10:00 am - 6:00 pm
Thu 10:00 am - 8:00 pm
Fri 10:00 am - 6:00 pm
Sat 10:00 am - 7:00 pm
Description:

Set in a relaxing village environment, Freeport Braintree offers an escape...

Set in a relaxing village environment, Freeport Braintree offers an escape from the stresses of city shopping. Everything you need is right here, from great places to eat to fantastic offers and events from over 85 stores!

Parking is FREE for up to 6 hours. Freeport Braintree shoppers who use the car park for more than 6 hours will need to extend their unlimited, free parking by visiting the Tourist Information Centre opposite Next Clearance to validate their ticket and avoid a penalty charge.

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TripAdvisor Reviewer Highlights

Read all 422 reviews
Visitor rating
  • 102
    Excellent
  • 159
    Very good
  • 89
    Average
  • 30
    Poor
  • 38
    Terrible
Nice little shopping village

Always an enjoyable morning looking round the variety of shops here, even more so when its quiet! Lots of good bargains to look at and a good variety of shops and restaurants... read more

4 of 5 bubblesReviewed 3 days ago
BFG2323
via mobile
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422 Reviews from our TripAdvisor Community

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Showing 418: English reviews
Level Contributor
34 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

Always an enjoyable morning looking round the variety of shops here, even more so when its quiet! Lots of good bargains to look at and a good variety of shops and restaurants. Also an abundance of parking so no problems there either.

Helpful?
Thank BFG2323
Wakefield, United Kingdom
1 review
1 of 5 bubbles Reviewed 1 week ago NEW via mobile

With so much to do at Braintree Freeport we would have never assumed we were being timed! Me and my mum had a day out at Freeport exploring the shops and restaurants, which were all lovely. What I am annoyed about however, is that my mum has now received a £100 fine for parking longer than allowed. This may have... More 

Helpful?
Thank JessicaRatcliffe
Jenn B, Guest Relations Manager at Freeport Braintree, responded to this review

Dear Jessica We are sorry to hear your Mum has received a parking fine, this is certainly not our intention to limit the time you visit or upset our customers. We do display clear advertising around centre and on our website to state that parking is free for up to 6 hours. It is also announced on the centre tannoy... More 

Chelmsford, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Have been visiting Freeport for years and never noticed sign about 6 hours parking or heard anyone say anything about this. Went with friends on Saturday and they got parking ticket for £60 as were there 30 mins over the 6 hours. If we had known about this would have done our shopping and left instead of staying and going... More 

Helpful?
Thank Linda L
Jenn B, Guest Relations Manager at Freeport Braintree, responded to this review

Dear Linda L We are sorry to hear your friends have received a parking fine. We do display clear advertising around centre and on our website to state that parking is free for up to 6 hours. It is also announced on the centre tannoy at regular intervals, and we have recently increased the frequency of this message to ensure... More 

Peterborough, United Kingdom
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Some great deals and has everything you need, places to eat and good designer shops, it's all out doors so if it's raining bring a brolly.

Helpful?
Thank Tasha_Kenneley
Harlow, England, United Kingdom
Level Contributor
123 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Called in as we was passing. Found some new shops there which was not there on our last visit. Still a windy and cold place if the sun is not shining. A few shops still not open. Worth a visit if in the area

Helpful?
Thank Barry S
Cambridgeshire, United Kingdom
Level Contributor
6 reviews
3 attraction reviews
4 of 5 bubbles Reviewed 3 weeks ago via mobile

A nice shopping centre with a good style of buildings. A decent rename of stores for all types of shoppers, slightly disappointed with some shops which didn't seem to have much to offer in terms of discounts compared to the original high street stores. Would return, although would only be a couple of hours needed.

Helpful?
Thank Danny J
essex
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

I have telephoned on several occasions to check the pool is open. Receptionist answers phone in an unfriendly manner. You can hear that there is no enthusiasm in her voice. I have arrived several times to be informed that the pool is closed due to maintenance, although I did check. No heart felt apology for my upset child. I often... More 

Helpful?
1 Thank guppieEssex
Jenn B, Guest Relations Manager at Freeport Braintree, responded to this review

Dear guppieEssex Thank you for taking the time to leave this review. Unfortunately, this page is for Freeport Braintree Shopping Outlet and not the swimming pool. We have passed your feedback onto the management team at the pool, and we are sure they will take this on board. Kind Regards Jenny More 

London, United Kingdom
Level Contributor
62 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Been here many times but today was the best it has been. Really enjoyed shopping here today. Wish I had been paid

Helpful?
Thank Kim T
Jenn B, Guest Relations Manager at Freeport Braintree, responded to this review

Dear Kim T Thank you for your review, and we're happy to hear you enjoyed your visit. We hope that you will be back to visit us soon, Kind Regards Jenny More 

Los Angeles
Level Contributor
119 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Small but really nice shopping center. Ted Backer is full of fashion clothing with fraction of original price. I love the restaurants as well

Helpful?
Thank amirk973
Jenn B, Public Relations Manager at Freeport Braintree, responded to this review

Dear amirk973 Thank you so much for your five star review! We're so pleased to hear that you enjoyed your visit, especially in our Ted Baker store. We look forward to welcoming you back again soon Kind Regards Jenny More 

Braintree, United Kingdom
Level Contributor
24 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

A good day/evening can be spent at Freeport, a wide range of shops and some great restaurants. Also a cinema, bowling alley and swimming pool...something for everyone

Helpful?
Thank Patricia B

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?