Bexhill Leisure Pool

Bexhill Leisure Pool, Bexhill-on-Sea: Hours, Address, Bexhill Leisure Pool Reviews: 2.5/5

Bexhill Leisure Pool
2.5
6:30 AM - 9:00 PM
Monday
6:30 AM - 9:00 PM
Tuesday
6:30 AM - 9:00 PM
Wednesday
6:30 AM - 9:00 PM
Thursday
6:30 AM - 9:00 PM
Friday
6:30 AM - 9:00 PM
Saturday
8:00 AM - 4:00 PM
Sunday
8:00 AM - 7:30 PM
About
Suggested duration
2-3 hours
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2.5
8 reviews
Excellent
0
Very good
4
Average
0
Poor
0
Terrible
4

Gemma
Brighton, UK1 contribution
Nov 2021 • Solo
Made me feel really uncomfortable, staff making fun of you for going to gym! Awful experience. Never felt so uncomfortable and unwanted by members of staff, and really knocked my confidence. Was quite clear what they were saying, and making remarks at eachother thinking they were being quite. Will never use again.
This was yesterday 15-11-21
Written November 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

HJordan_12
Hastings, UK57 contributions
May 2021 • Family
Awful experience and appalling customer service. I rang the leisure centre an hour before turning up to ask if I had too book a place for my son and his friend to swim, I was told that we didn’t need to book and a new session was starting at 1pm and to get there early to queue to ensure we got in for 1pm. We turned up at 12:45pm and the queue was already half way round the entrance which was fine and expected, however, a member of staff comes out and advises they are at full capacity and they are unsure how long the wait will be! I advised that I called about this afternoon and what about the new session starting at 1pm? She said this wasn’t the case and I was advised wrong, I let it go as it wasn’t her fault and we queued for an hour and and 30 minutes. When it was our turn to go in I advised that I was going to pay for my 11 year old boys and come back in half hour, they advised that an adult has now got to escort them in l, which I wasn’t advised about prior! We got in and paid, I sat down and told the boys to go when I was advised that I had to go in the pool with the boys as they are under 16! I advised that I had phoned this morning and queued for an hour and 20 minutes and paid and not once was I told I had to go into the pool, I had no swim suit on me, the manager Josh advised it would be okay this time as I hadn’t been advised which I was grateful for. However 5 minutes later the manager Josh came stomping back at me and asked me ‘if I wanted to tell him the truth and tell him what actually happened’ I was shocked and asked him what he meant and he replied you paid for two children one adult, I advised that I paid £12 to get in, I don’t know how much the swim session is and that there wasn’t a price list so I assumed it was £12 for the two boys as I wasn’t told on reception when paying and wasn’t asked if I was going in, when I actually got to reception I asked to pay for my two boys and was not told I had to go in the pool! I advised the manager that I have never been called a liar and I am a 36 year old adult why would I lie over something so pointless. His reply ‘well I need to find out who is telling the truth’ are you joking me!! This was in front of my two boys and a pool full of customers. He obviously thinks he could try and intimidate me and talk to me like I’m stupid, even the other pool staff agreed his behaviour was awful. I get you might be having a bad day or whatever but drop me out! Don’t talk to paying customers or anyone in that manor and definitely don’t call paying customers liars!!
I have been coming to bexhilll swim school for 6 years with my son but sadly cancelled my membership today due to the way we were treated. Awful experience!!
Written June 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Richard K
Hastings, UK8 contributions
Aug 2020
You now have to book and they say to ring but refuse to answer the phone. Have spent two days ringing to try and book so kids can go for a swim. How hard is it to answer the phone, especially when they state ring to book. Typical of anything run by the council with staff who don’t give a stuff and try and do as little as possible.
Written August 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

alt-ray91
Hastings, UK48 contributions
Feb 2020 • Family
Attempted to go swimming with our son twice here.
On both occasions we arrived and wasn't able to even get through the gate.
The first time, we queued for 10 minutes to be told the pool was full and we had to wait until people left before we could enter.
The second time we decided to get there for 10:30am as the website states the open swim starts at 10am. The queue was out the door because the pool was full again, so I honestly wouldn't bother unless you're going to arrive first thing in the morning to wait for the doors to open.
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

STEPHEN B
15 contributions
Sep 2019 • Couples
Visited here for the first time today a Saturday around midday and was surprised how quiet it was.
Expecting it to be heaving, but it was only reasonably busy, with plenty of room to enjoy either swimming or for families just to play with kids in the shallows.
We were there for around 45 mins and the wave machine came on twice in that time.
After our swim we went in to the Sauna which we had to ourselves, which was a nice and relaxing way to finish off our swim.
Staff were friendly and helpful when asked about the other facilities offered and membership.
In general it was clean and everything was working, toilets, showers etc.
Will now be joining on their monthly membership sceme so we can pop in frequently during the coming dark evenings.
Written September 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Wandering Wonderings
Hastings, UK3,092 contributions
Sep 2018 • Family
Our most recent visit had clean changing rooms, usable showers, warm water & a working wave machine and slide. The kids enjoyed themselves. 😊
Written October 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

percyputer06
Bexhill-on-Sea, UK17 contributions
Apr 2018 • Family
A nice pool with only a few deeper areas. Slide is good for all ages splashing down into a shallow pool. Waves run regularly. Can get very crowded at peak times and unfortunately some people have very little spatial awareness!
Written April 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Wandering Wonderings
Hastings, UK3,092 contributions
Dec 2017 • Family
Great little pool with a reasonable entry price.

Staff friendly, changing rooms mostly clean. Wave machine every 30 minutes and the slide mostly open.

Often visit here to kill a few hours on a weekend.
Written January 8, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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