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Husky Travellers

Features Animals
Longyearbyen, Norway
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About Husky Travellers
Experience the joy of dog sledding in Svalbard with our small family business! We have experience from long-distance dog racing and trips to the North Pole and have been active on Svalbard more than 10 years. We customize tours for all levels of experience – from family tours with small children to longer expeditions with experienced mushers.
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Hours Today: 12:00 AM - 12:00 PM
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ainaemy wrote a review Dec 2021
Oslo, Norway2 contributions
Really had a great time with Tommy and his team. We were picked up at our hotel as appointed and headed to the dog camp and cabin where we were handed warm, comfortable clothes and informed about the ride and the dogs. Great to see how much they care for their dogs and interesting to hear about the dogs lifes as sled dogs. The dogs were really friendly, cuddly and nice to be with - so you can tell they are being well kept. As a small group our experience felt very secure and special, and we were able ti Ask questions at all time. We drove in pairs and had a great time on the sled. Magical experience in the dark! Thank you Tommy and team.
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Date of experience: December 2021
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Travelmonkey1000 wrote a review Dec 2021
London, United Kingdom132 contributions76 helpful votes
This trip was very poor value for money and I found safety and instruction lacking. We were collected from our accommodation by a friendly female in a battered van that was quite smelly inside. The doors on one side could not be opened. We were taken to their home where we were loaned snowsuits, boots, mittens and hats. These looked and felt dirty and smelled unpleasant (like bad body odour). I was left questioning whether these items are cleaned between clients. At the side of the house was the dog yard. Each dog was kept on a short leash chain (about 1.5m long) attached to a small dog kennel. I found it a little uncomfortable seeing them kept on such short chains. The sleds are not safe for people who have not dog sledded before. You are directed to stand on the back of the sled with nothing behind you to stop you falling off. Although the two members of staff were pleasant and friendly, the instructions given were too minimal. Effectively you are told to stand on a brake and that you may need to shift bodyweight and loosen brakes en route, but nothing about how, when or why. There was no instruction about how to a) how to hold on/maintain balance on to the sled and b) prevent falling off. Without warning or checking that I was ready the sled moved off very quickly, almost immediately went over a steep but low mound and angled to the left causing me to fall off. The female sled driver then carried on the sled journey without me, and for me that was that, the end of the dog sled trip before it even began. What was concerning was than when she returned she stated that she had not even been aware I had come off the sled, which I find concerning from a safety point of view. So effectively I paid an extortionate price of 1750 Norwegian Krone for a bad cup of coffee and trying on a rather smelly snow suit. My travelling companion did manage to go on a dog sled. He was back within 30 - 40 minutes - not quite the 3.5 hours/half day advertised. All in all this tour was poorly managed and delivered and not good at all. Very poor show indeed. Should have been offered at least a partial refund.
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Date of experience: December 2021
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Response from Tommy J, Owner at Husky Travellers
Responded 3 weeks ago
I’m sorry you didn’t have good experience with us, but I’m happy you found the guides to be friendly. It was two guides at work at the time and we have discussed what went wrong for you. Safety is our first priority and we are always looking for ways to improve. We have custom made the sleds so beginners and children can safely try dogsledding without sitting as a passenger and thus easily get cold. You simply have to stand on two skiis and hold on. You did so for 3 seconds before you let go and fell in the snow. You did not inform us that you had a bad wrist and had an appointment to do an operation. In your case sitting on a reindeer skin in the sled had been the best. When it comes to how the dogs live it had probably made more sense if you had taken the time to go out and visit them to see that they are happy and friendly dogs. When you book a activity lasting 3.5 hours the tour starts when you get picked up in town and ends when you are returned.
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Seb K wrote a review Sep 2021
1 contribution
We had an absolutely brilliant day with Tommy and his quite beautiful dogs. Tommy picked us up from our hotel and took us out to his dog yard to meet his best friends. You can tell how proud he is of his dogs and they are all so clearly happy! We were provided with all the warm and waterproof clothing we needed and once all set up headed out with the dogs. We each got at least one opportunity to drive the dogs on a 12km round trip. Once back we went out for a short hike with Tommy and a couple of the dogs to see some whale fossils. After this we headed back to his house for some traditional Norwegian soup and some pictures and a film of thr adventures Tommy, his family and dogs had been on across various Arctic races. A thoroughly wholesome and fun day out with a real intimacy that you don't get on bigger group trips.
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Date of experience: September 2021
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Elizaburd140919 wrote a review Sep 2021
1 contribution
Had an excellent time with Tommy, the dogs are so well behaved and beautifully looked after, highly recommend!
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Date of experience: September 2021
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Rasmus B wrote a review Jul 2021
Copenhagen, Denmark3 contributions
A truly great experience! We enjoyed the dedication and knowledge of our guide sharing her stories from everyday life with the dogs at Svalbard. The dogs were very sociable allowing for lots of interaction. We will be back...
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Date of experience: July 2021
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