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I have booked 5 hour ice adventure tour. Even the minimum age is 8 years, i was with my 7 year old son. It is an easily walking tour with fantastic views. Highly recommended. And the guide Micha told a lot about glacier. The ice cave was the cherry on the top :)
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Date of experience: October 2020
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Lack of communication, neither by phone og e mail! Bad rutine for feedback. I booket a tour for a foto for over 10 days, I was not informed tour was cancelled !?! After I have being waiting for 15 minutes and called them, tham I heard the booking eas forgotten snd the guide has another job. They had e mail, the hospedation I was staying, even though they just were sorry...the booking fell in between others. No professionality at all…
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Date of experience: July 2020
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Responded 1 week ago
Hi, I´m sorry that you had a bad experience with us. We did apologize and tried to find a solution. Unfortunately it was not possible and you got a full refund. As you can see on the other reviews this does not represent us on a normal occasion. We are also only humans and sometimes and errors just can occur.
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Had a fantastic day out on the Snowmobile East Coast tour yesterday. We didn’t quite make it to the East Coast due to the windy conditions and had to turn back over the glacier but still had the best time. From whizzing along the valley between snowy mountains to navigating our way over the frozen ice on the glacier moraine; what an adventure! Our guide Paul was good company and knowledgeable and most importantly we felt comfortable that he could (and did!) keep us safe out in the elements. Thanks Spitsbergen Adventures and Paul for an amazing day out :)…
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Date of experience: February 2020
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Despite wind and low visibility for most of the day we had a very rememerable experience together with our guide. We had lunch in Tempelfjord before we tried to get on to the glacier. We had to return at the moraine. Beautiful blue light in the afternoon.
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Date of experience: February 2020
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The tour with the guide/owner Doreen was far above and beyond expectations. Doreen drove me places that were not normally on the tour with the history of Longyearbyen. NOTE: if you are visiting solo, one needs to ask in advance if there is only one customer for this tour and the tour requires 2 paying customers, could I pay twice and be a solo customer One section of this special tour was towards a restaurant with a mountain ridge on the right and opposite the valley was another mountain completely different shape. I fell in love with the splendors. It was breathtaking and beautiful geological formations…
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Date of experience: January 2020
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