Dear customers, Thank you so much for the excellent rating...

Dear clients, Thank you very much for taking the time to write such a great review. We are trying our hardest to offer the highest quality vehicles and top service to every single customer. We are hoping to see you again on your next Cretan holiday.

You have returned with the car after one day, complaining that the radio doesn't work and there is no USB charger for your phone, immediately we've prepared a higher category car which was brand new to replace the one you didn't like. As my colleague tried to move the car that you just returned, he noticed that the passenger door and the right fender were severely damaged from something that got trapped between them when you've opened the door... when we've asked you what happened, you said with an arrogant and dismissive attitude "it was there when we took it and we have photos to prove". We asked to look at the photos and indeed you had them, only that they were taken 4 hours after you've rented the car ! After a few more attempts to find out what happened, you finally admitted that something got caught in the door but again you were laughing about it saying" is this car made of paper?". At this stage it was clear to us what kind of people we were dealing with, we gave you the option to pay for the damage and get a replacement car, or leave things as they are and we would use the 150euros that you've paid for the extra 2 days to add to the 400 euro damage to repair it. This wasn't to your liking and so you've started threatening us, saying you were a lawyer and your dad is a hot shot lawyer in Israel and this will trigger an international incident and a lot of other nonsense that i wouldn't try and tell my dog as he would laugh in my face... In the end, you wanted the police involved, we asked you just to move out of thew office and allow decent customers to come in so we can get on with our day and when the police will arrive, we will let them to their job. In the end, the police has arrived, they've explained to you your rights, also they've said to you that you should pay for the damage caused as it wasn't an insurance claim but careless use on your behalf, after wasting a couple of hours of their time as well and threatening them as well with an international incident as you are a "very important person in Israel" and lecturing them how should they do their job, you finally got the message that it was time to remove yourself from our lives and nobody gives a monkey's about who you are, the only thing we could all see, was an arrogant, patronizing, disrespectful, loud mouth wannabe who on that particular day, didn't get his way as daddy was not around.... Same response as assuming this is the other half of the "very important couple from Israel" Julius

Dear clients, We understand how precious holiday time is for everybody, having the right vehicle is important , therefore changes or upgrades are never an issue for us... Thank you very much for taking the time to write such an excellent review...

Dear Graham, It's always a great pleasure to welcome you back in our shop ! Thank you very much for the flattering review, you are very kind... See you next time Regards from the whole team

Dear customer, Thank you very much for the great review...

Dear B & M Thank you very much for taking the time to write such a detailed review. We always invest in the latest models available and buy all the original accessories as well like topcases, windscreens etc to make the biking Xperience more pleasurable so once again, thank you for acknowledging that... The new Beverly 400 with keyless ignition and LED lights is already in the shop so you can have that next time !

Dear Andrea, It's always a great pleasure to welcome you and now your son back into our shops. Thank you very much for taking the time to write such a detailed and great review. We are looking forward to seeing you both again next year! All the best from the entire MotoXperience Team.