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MotoXperience

MotoXperience

MotoXperience
4.5
Motorcycle ToursGear RentalsSelf-Guided Tours & RentalsVespa, Scooter & Moped Tours
9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Sunday
9:00 AM - 7:00 PM
About
Quad - Buggy - Scooter - Motorcycle & Car Rental We will meet your expectations with our high quality and wide range of bikes whether it's a scooter, quad, buggy or big motorbike you're looking for to make your holiday more exciting.
Hersonissos, Heraklion Prefecture, Greece

Awards
Travelers' Choice
2024

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Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles898 reviews
Excellent
761
Very good
71
Average
18
Poor
9
Terrible
39

Jonathan K
Amsterdam, The Netherlands1 contribution
5.0 of 5 bubbles
Jul 2020 • Friends
With a few friends we hired some vehicles to transport throughout the city, it’s a great price for the good quality of service which MotoXperience offer.
We got some good tips of places we could visit with our vehicles which made our trip even better.
It is a great variety of vehicles which they offer which gave us the opportunity to really get the best of what we imagined and wanted.
We also got some great service while picking our vehicles and the people of MotoXperience really helped us around with that aspect.

All in all a great experience, definitely worth considering it!

I would like to thank MotoXperience for the service and experience!
Written July 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear clients, Thank you very much for taking the time to write such a great review. We are trying our hardest to offer the highest quality vehicles and top service to every single customer. We are hoping to see you again on your next Cretan holiday.
Written July 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Baileydor
Manchester, UK10 contributions
5.0 of 5 bubbles
Sep 2021 • Couples
Hired a quad for 3 days, the service was amazing. They picked us up from our hotel the day of collection, they were so professional explained everything to us including how to upgrade our insurance to ensure if anything happened we would be covered etc and on the day of return they even gave us a lift back to our hotel. Would highly recommend. The quad was brilliant we went everywhere every day on it and petrol cost was so low. For the whole 3 days we spent about 30 euros on petrol and still had loads left.
Written September 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customers, Thank you so much for the excellent rating...
Written June 12, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vlinder1978
Amsterdam3 contributions
5.0 of 5 bubbles
Jul 2020 • Family
I have rented my scooter at Julius' shop seven times since 2005-2006 (?) so I definitely have a history with the shop!:) It's a great team, very professional and very friendly. They make you feel welcome as a customer. No surprises, very descent rental prices, good insurance, clear explanation about the contract and on the rented vehicle, everything is arranged quickly and neatly.

The vehicles are being maintained continuously to make sure everything works as it should and they are safe. This year I wanted to rent the exact same scooter as the year before. This specific one was still in storage and I was kindly asked to return the next morning so they can check it first before they rented it out to me. I really really appreciated that!

This year I also rented a car for a day and needed a children's seat; even though it was in the other shop down in the village, it was immediately brought up so we could start our adventure of the day.

Crete is a fantastic island, very diverse and there's so much to see! I would recommend anyone to rent a vehicle to travel around a bit.

And if you are looking for a reliable rental shop with a wide choice of vehicles to complete the experience, I would definitely recommend MotoXperience.
Written July 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Andrea, It's always a great pleasure to welcome you and now your son back into our shops. Thank you very much for taking the time to write such a detailed and great review. We are looking forward to seeing you both again next year! All the best from the entire MotoXperience Team.
Written August 1, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kamila
80 contributions
3.0 of 5 bubbles
Jul 2020
We asked for a car. We were not told the total price. The previous day it was said like 50 euro and "if you want an insurance you decide tomorrow..." All is optional the man said. Then we came the next day and the man said - he was rather hyperactive -that he is not about to give us a brand new car without paying an extra 20 euro. It is all okay that we need to pay for insurance. The point is the man did not mention this before. He actually did not inform us about the total price, indicating that extra costs are optional. I do not recommend, you can find cheaper cars in other places. We rent another car for a couple of days.
Overall car was rather good but the experience was very disappointing because of the man's behaviour.
Written July 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customers, Thank you for taking the time to share your experience with other travelers. We are sorry to hear that you were not satisfied with your experience. The full Insurance Cover it"s not by any means an obligatory extra charge. Our colleague explained you that very clearly and it was your choice to pay the extra for peace of mind and security in case of an accident or theft of the car. This is standard procedure in EVERY VEHICLE HIRE COMPANY in the world. We are happy to hear that you have enjoyed the use of a nice new car and had absolutely no problems whatsoever during your rental period.
Written July 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

j l
London, United Kingdom8 contributions
5.0 of 5 bubbles
Sep 2020
we hired a scooter for a few days back in september from these guys. they were extremely helpful advising on machine choice and asking how i wanted to use it and where i expected to go-even to the point of recommending a lighter/smaller bike and therefore cheaper. simple pricing and no hidden costs. super easy to deal with and the machines looked new. we will definitely be using them when we go back to crete
love crete
and best wishes to the family and new baby which must be here by now!!
see you soon guys
Written October 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andreas
6 contributions
5.0 of 5 bubbles
Jul 2020
We have rented 2 scooters 3 times for 1 day. The instructions were clear and adviced a smaller scooter instead of a bigger one which was more expensieve.
Even in the mountains they have enough power to make a very nice ride.
The machines were also in good shape.
Written July 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customers, Thank you very much for the excellent rating.
Written August 1, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ed v
2 contributions
5.0 of 5 bubbles
Sep 2021 • Couples
We started with a 125cc scooter and changed it after a couple of days for a 300cc beacaus we wanted to do some longer rides through the mountains.
Their scooters are great, good and goodlooking. Their service is top. And you can choose between cheap and high own risk until more expensive and no own risk at all.
Changing the scooter during te hiring period was no problem.
Written September 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear clients, We understand how precious holiday time is for everybody, having the right vehicle is important , therefore changes or upgrades are never an issue for us... Thank you very much for taking the time to write such an excellent review...
Written June 12, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pat K
1 contribution
5.0 of 5 bubbles
Jun 2024 • Couples
Yet another fantastic holiday in Koutouloufari made doable thanks to the amazing service from Motoxperience in Koutouloufari. They have top of the range Mobility Scooters for hire at very reasonable prices. Delivered to your hotel/accommodation and collected at the end of your hire. They have a decent range so you're not having to recharge daily, in fact during 7 days hire it only needed a quick top up charge on day 6 👍🏼
⭐⭐⭐⭐⭐ And I can highly recommend their quality of service
Written June 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Pat, Thank you very much for taking the time to write such a great review. As a company we believe in quality and this applies to our mobility scooters as well as they are used by some of the most vulnerable customers, therefore safety and comfort is absolute paramount when purchasing these vehicles. Looking forward to welcoming you back next year...
Written June 16, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GRH
4 contributions
5.0 of 5 bubbles
Aug 2024 • Family
We hired a car from Motoxperience in Koutouloufari this month and had a fantastic experience with the company from start to finish.

We were impressed by the reasonable prices for car hire and the range of cars, bikes and quad bikes on offer. The car we hired was spotlessly clean, almost new, and fully equipped with air con and Apple Car Play.

All staff members we dealt with were friendly and professional. They offered and fitted a car seat for our son and were comprehensive in their explanations of how the car seat and the car itself worked.

Would not hesitate to recommend to anyone visiting the area.
Written August 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Justin H
Braintree, UK9 contributions
5.0 of 5 bubbles
Aug 2020 • Couples
Fantastic range of scooters, buggies, motorbikes etc. All in superb condition. Hired a 150cc scooter for 9 days and it couldn't have been more ideal. Giorgos and the team made it so easy. Next time I'll have to try and persuade the wife to let us hire out the brand new Ducati 1260 Multistrada they'd just had delivered!!!
Written August 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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MotoXperience - All You Need to Know BEFORE You Go (2024)

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