Hollywood Casino Columbus
Hollywood Casino Columbus
3.5
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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3.5
669 reviews
Excellent
214
Very good
170
Average
122
Poor
76
Terrible
87

SUE M
Ohio538 contributions
Jun 2021
While visiting Columbus, we visited Hollywood Casino.
First concern is I called 2x to try to get information on video poker machines. That’s mostly all we play. Each operator had no clue exactly what I was talking about other than what I read on line. Which was 18 progressive machines. I told them it would not be worth stopping if that’s all they had. (My concern was driving out of our way and not being able to get on a video poker machine. Also, they could not tell me anything about the denominations either). Their web page needs to be more specific! We decided to stop just to see. They do have a section of numerous/plenty of video poker machines. Also, saw keno 20 card which we tend to play occasionally. Back to video poker…They have a lot multiple hand machines that are .10 and up per hand.
Such as ultimate x (30 coins) super times (18 coins) etc. I found only one .05 cent multihand super times (18 coins).
We played multiple hand ultimate x, multiple hand super times and single hand .25 cent progressive machines(5 coins). After 2 hours each of play, I hit only one four of a kind. Just reporting the facts.
Sadly, I would not drive back to Columbus just to visit the casino. Although, it was nice, clean and I was thrilled that at 9:00 a.m. on Sunday, it was not crowded. I loved it’s not smoking. I would, however, try it again if I was in the area.
I try to take my 86 year old mother to gamble on occasion but they shut out people on a budget by not offering single hand video poker for .05 and .10 cents. Just a concern that many casinos don’t think about, often your missing a demographics because people tend to come in groups and you should be able to attract every level of player.
Written June 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

misspatrick1977
Columbus, OH698 contributions
Jul 2020 • Couples
Husband and I have visited several times during this Pandemic. I feel that Hollywood & staff are going above & beyond to keep everyone healthy. Requiring masks and setting up cleaning stations is just the start. Bathrooms are extremely clean, employees cleaning machines, and turning off every other machine to help with social distancing. I read a sign that says from the hours of 7-9 in the a.m. is reserved for people who want to get out but need to be away from crowds.
The staff at the OH bar is always super friendly and we seem to always leave with money. We will definitely be back soon! Thanks for giving us some excitement during these crazy times.
Keep up the good work.
Written July 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Tim266
58 contributions
Feb 2020
Went on a Sunday afternoon while there was a gift giveaway for loyal players. Fairly good crowd. This review is about the OH restaurant. About half the tables were filled, more than I usually see. The hostess would not seat my party even though tables were open and gave me one of those flasher buttons and said the wait will be just a few minutes. Why??

The monthly special was rib-eye steak, mashed potatoes and green beans. Most people were ordering that. I asked if the potatoes came with gravy. Yes, for an additional 50 cents. Seriously?

Have been here before and is does take a while for the food to be prepared. It was 30 minutes from order to delivery this day. Steak was tasty, properly cooked with nice grill marks.

For an ongoing business, you would think they would know to have more wait staff on promotional days.
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Tim, thank you very much for your visit and for your feedback! It's great to hear that you enjoyed your steak. We are always working to improve our customer service experience and we hope to see you back again soon!
Written March 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Keekee79
73 contributions
Jul 2022 • Couples
Wahlburgers is new to the place, I get it, however...... 35 mins to wait for 2 cheeseburgers is ridiculous. It wasn't even very crowded, yes there was a steady stream of ppl coming in, but they were not so busy that they were swamped w orders. EVERY customer had a 30-35min wait time. The workers were also snippy and rude toward customers. They were even making ppl wait 30 mins if they just ordered milkshakes! Not sure if they are making every order fresh when u order, but it still should not take 35 mins..... Someone needs to better manage this place...ur giving the Wahlburgers brand a horrible rep.
Written August 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

sabinsjackie
Marysville, OH1 contribution
Jun 2022
My time spent at Hollywood was very pleasant and I would highly recommend
I had very pleasant interactions with the wait staff. They were polite and quick, always checking up on me. (I wish I could remember her name but she was 👍 #1 in my book.
My only issue I had was with the younger dealers usually the males. They need to be taught to be much more polite to the people that play at their tables. I’m sure that action would greatly increase the table tips.
Written June 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

kbD9739GF
78 contributions
Jun 2020
So, let me just say, I really enjoy this casino. They have a bunch of games and they are nicely spread out. But, in regards to the corona-virus they have COMPLETELY missed the mark! I was shocked to learn they were not taking temperatures upon entry. If you are a high risk person I highly advise you staying away from here until the virus has passed. How irresponsible of this casino to basically shrug their shoulders and not even care enough about their guests safety to take people's temperatures. All of the Cincinnati casinos and southern indiana casinos are taking temperatures. Why the laziness? How did the Ohio State gambling commission approve them to re-open without taking temperatures. It is literally ludicrous. What a lack of leadership and poor management, they should be ashamed of themselves. Columbus is a big city with a good chunk of cases and you are helping the virus spread. Congratulations.
Written June 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rich K
Brooklyn, OH74 contributions
Jan 2021
Nice place, plenty of different ways to lose your money. This is the 2nd time I've been here and I've lost money both times. Third time will be a charm. HA. We went early on a Saturday morning and it wasn't crowded at all. Clean. Nice environment. Free soda/coffee station was open. Fun place to spend some time & money.
Written January 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

cliftonholycrossjr
1 contribution
Feb 2020
Slots just don't pay out at all. We play the $1.00 slots and have went anywhere from 40 to 90 spins without a winning pay. That's right, there was once we spun a $1.00 slot 95 times without a winning pay. This is the reason Hollywood Casino's revenue is so much higher than any Casino in Ohio.
Written February 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sorry your recent visit was not a winning one Clifton. Actually, Hollywood Casino Columbus has one of the highest payout percentages in the state according to the Ohio Casino Control Commission website. We hope your next visit will be a lucky one.
Written March 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rakesh S
1 contribution
Nov 2020 • Solo
Worst casino in whole USA. They will you treat badly if you are from outside. Worst Ambaince I ever saw. Better to go hard rock Cincinnati. They will rip you off because there is no competition. It’s COVID time going and you will put you in risk big risk if you visit Hollywood Casino Columbus. You will be in your own risk. They are no temperature monitoring, after entering in the property you will see so many people rooming around without mask
Written November 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

lerspur
Columbus, OH1 contribution
Feb 2022
Hollywood casino is a place to go for relaxation and fun. The entertainment is excellent music great a lot of fun to be had. People are extremely friendly, the workers when you find one is extra ordinary, they do what it takes to accommodate you. For a great time visit Hollywood casino in Columbus Ohio
Written February 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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