Goodtime III
Goodtime III
4.5
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Full view
About
“The GOODTIME III is the largest quadruple-deck, 1,000 passenger luxury ship on the Great Lakes. This sight-seeing trip is unequaled and perfect for individuals, families and groups, large and small. You'll enjoy the fast changing panorama of Cleveland's skyline and the exciting Flats area as you listen to Larry Morrow point out the many sights and little known historical facts about this All-American City. The BEST way to see Cleveland!
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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
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4.5
920 reviews
Excellent
581
Very good
206
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67
Poor
35
Terrible
31
Patty_in_Cleveland
Brecksville, OH135 contributions
Aug 2020
We had to break away from "stay at home" on a beautiful day in Cleveland in early August. They severely limit the number of passengers and safely assign seats where of course you don't have to remain in. Your choice. We had our temps taken and the boarding and departure was done in a manner to keep people safely apart. OK now the cruise.
The cruise was wonderful! There is a new narration that us born and raised Clevelanders learned new details about our city we didn't know. It was great.
The staff worked very hard to make sure everything was good. Beverage and snack service was catered by staff and the prices very reasonable.
Since it was a nice day, the harbor was busy, personal boats were everywhere as well as personal kayaks and canoes and paddle boards. There was something going on everywhere you looked. Because of that, parking was at a premium, and if you're lucky, someone will be pulling out of a space as you arrive. If not, there are alternatives, such as Burke Airport parking lot or finding one on the street between the Rock Hall and Browns Stadium. And always remember, parking is FREE on Saturday and Sundays - no need to feed the parking meters.
P.S. You need Family (adults) in your "Who was with you question". That was our group.
The cruise was wonderful! There is a new narration that us born and raised Clevelanders learned new details about our city we didn't know. It was great.
The staff worked very hard to make sure everything was good. Beverage and snack service was catered by staff and the prices very reasonable.
Since it was a nice day, the harbor was busy, personal boats were everywhere as well as personal kayaks and canoes and paddle boards. There was something going on everywhere you looked. Because of that, parking was at a premium, and if you're lucky, someone will be pulling out of a space as you arrive. If not, there are alternatives, such as Burke Airport parking lot or finding one on the street between the Rock Hall and Browns Stadium. And always remember, parking is FREE on Saturday and Sundays - no need to feed the parking meters.
P.S. You need Family (adults) in your "Who was with you question". That was our group.
Written August 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sam A
4 contributions
Aug 2020 • Couples
Great experience, even as a last minute activity. Fun activity for you and a significant other. I know there are some restrictions, due to Covid, so with that being said it would have been nice to have access to all 3 decks during the cruise. Half of the riders had access to level 1 and level 3, and the other half had access to only level 2, which is covered. Other than that, it was a fun and relaxing activity.
Written August 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Agentqueengeek
Avon Lake, OH36 contributions
Jul 2020 • Couples
My husband and I took a sunset cruise as a “date night” during the pandemic. The crew were all very polite and professional, as well as very welcoming. Social distancing and being able to be outside was a huge plus. They even had table service with a nice young man bringing our drinks to us. I would highly recommend this to anyone wanting to enjoy some safe time outdoors, with an awesome crew and hopefully a beautiful sunset!
Written July 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorry for MY delay... But Mom told me even a late "Thank You" is always Welcome...
So - sincerely - Thank You so very much for the 5-Star Review!
My Staff really appreciate the kind words - they arr what makes the experience amazing!
VTY,
Written February 10, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pat2507
wilmington, de124 contributions
Jul 2021
A bad experience all around. Scheduled for a 9:45 departure. It was after 10:00 pm before we left the dock. Still returned at/prior to 11:45. This was the City Lights Cruise. Can’t really comment on the “City Lights” because the whole time was spent waiting in line for a drink or to use the bathroom.
The second deck was a disaster. The wait time for a drink (2 bartenders) was well over 40 minutes. People kept butting in line and yet security did nothing although they witnessed what was occurring. I’m a paying customer… I’m not going to confront another customer.
The 2nd deck bathroom was disgusting. . . and that is being kind. The stench and bodily fluids on the floor were gross. It didn't appear to have been cleaned all week.
I found it unusual that the Dress Code was so specific on the ticket receipt. Now I understand why. About 15% of the customers were not (according to the terms on the ticket . . . "dressed respectively"). An all around “s” show. I would not recommend this to anyone.
The second deck was a disaster. The wait time for a drink (2 bartenders) was well over 40 minutes. People kept butting in line and yet security did nothing although they witnessed what was occurring. I’m a paying customer… I’m not going to confront another customer.
The 2nd deck bathroom was disgusting. . . and that is being kind. The stench and bodily fluids on the floor were gross. It didn't appear to have been cleaned all week.
I found it unusual that the Dress Code was so specific on the ticket receipt. Now I understand why. About 15% of the customers were not (according to the terms on the ticket . . . "dressed respectively"). An all around “s” show. I would not recommend this to anyone.
Written July 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
D H
Jackson, MI427 contributions
Sep 2020
We have sailed on the Good Time III a few times for the Sight Seeing cruise and had really enjoyed it. We wanted to do a couples sunset cruise with our friends for our anniversary this time. Due to COVID-19, things were definitely different then in the past.
I guess we should just be thankful that we are still able to even travel these days.
It was a very cool, windy evening in September. They ask you to arrive early prior to boarding. That is fine, but just be prepared to stand in the elements because there is no shelter or seats for waiting. Parking is in area lots around, so plan accordingly on your timing to board. We made a day of it and parked centrally and did the Rock & Roll Hall of Fame and a few other things right in the area so we didn’t have to keep looking for parking and had to only pay once. Temperatures and COVID-19 questions were asked when we boarded. Masks were required while not seated at our assigned tables.
Servers came to your table and took your order for beverages and snacks. This was nice in a way, but then became a hassle when you needed a refill because now you have to try to get the attention of the server who now is onto other tables. We didn’t have a lot of cash on us either because we weren’t prepared for this type of arrangement so that became an issue too. The beer selection was decent. A little overpriced, but that is typical for a venue like this. We had the nachos, and they were pretty good. Overall we had a nice, relaxing couple of hours on the water. We saw a beautiful sunset and could see the lighthouse off in the distance. A band on board would have been nice to have some entertainment especially since we were all pretty much stuck to our tables and couldn’t really walk around because of social distancing but we still had a great time.
We will even come back again to the sight-seeing cruise because it’s so enjoyable.
I guess we should just be thankful that we are still able to even travel these days.
It was a very cool, windy evening in September. They ask you to arrive early prior to boarding. That is fine, but just be prepared to stand in the elements because there is no shelter or seats for waiting. Parking is in area lots around, so plan accordingly on your timing to board. We made a day of it and parked centrally and did the Rock & Roll Hall of Fame and a few other things right in the area so we didn’t have to keep looking for parking and had to only pay once. Temperatures and COVID-19 questions were asked when we boarded. Masks were required while not seated at our assigned tables.
Servers came to your table and took your order for beverages and snacks. This was nice in a way, but then became a hassle when you needed a refill because now you have to try to get the attention of the server who now is onto other tables. We didn’t have a lot of cash on us either because we weren’t prepared for this type of arrangement so that became an issue too. The beer selection was decent. A little overpriced, but that is typical for a venue like this. We had the nachos, and they were pretty good. Overall we had a nice, relaxing couple of hours on the water. We saw a beautiful sunset and could see the lighthouse off in the distance. A band on board would have been nice to have some entertainment especially since we were all pretty much stuck to our tables and couldn’t really walk around because of social distancing but we still had a great time.
We will even come back again to the sight-seeing cruise because it’s so enjoyable.
Written January 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kind words, D.H.
We really appreciate you taking the time out to share your experience with us.
Cheers,
GOODTIME III
Written February 10, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
msgirl777
Houston, TX6 contributions
Jul 2020
Nice cruise, beautiful evening and sunset. Based on the website, I was expecting a narrated cruise partially on the river and partially on the Lake. There ended up being no narration and we cruised entirely on the Lake. A little disappointing but still nice and relaxing. There are actually 4 levels on the boat. The main level is enclosed, air conditioned and surrounded by windows. The second deck is partially covered/shaded and open air. The third deck is open air, with a smaller covered area. The 4th deck is small and was reserved for last minute bookings. We reserved table seating on the main level and could move up to a reserved seat on the 3rd deck after the boat left the dock. We basically spend the entire cruise on the 3rd deck. But it was nice to have the option to move back down to the main level if preferred. Very good social distancing for the pandemic. Staff were very friendly. We ordered a few drinks. Service was a little slow but not a big deal.
Written August 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
msgirl777,
Sorry for my late reply - Thank You for the 4-star review. The Daytime Cruise is narrated and we always try to give our passengers the River and Lake. You were aboard our Sunset Cruise which offers views of the Sunset on the Lake itself. I certainly hope that you will cruise with us again in 2021. Hopefully with limited to no restrictions.
VTY,
Captain Rick
Written February 11, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Judith B
Crystal River, FL73 contributions
May 2022 • Friends
The 2 hour tour started out with a narration that could barely be heard. The speed of the boat was barely moving the entire time and stayed within the breakwater wall going down the river by the flats. We stopped for a bridge for over 30 minutes to let trains go by. We sat out front hoping to see Cleveland sights- it was very disappointing and was $30 a head for the ride!
Written May 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for providing your feedback Paul. We aim to have a perfect tour each and every time we set sail - we are truly sorry about the delays caused by the bridges. Please get in touch with me at (216) 861-5110 x-100 and I'll be happy to help you out.
Cheers,
GOODTIME III
Written June 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cindi
1 contribution
Jun 2019 • Family
I have nine grandchildren and live on outskirts of Greater Cleveland. For their first double digit birthday (10), I take them, just the two of us, for a ride on the “big boat”...ie, the Goodtime. The scenic tour, great views and fabulous information imparted to us from the Captain is a jewel in our city. What a great way for my grandkids to see the big city they live close to and also teach them appreciation for our bridges, lake, and history. Owner Mr. Rick Fryan was so helpful on the phone. The staff is second to none, always. I hope everyone supports this great family run business, especially this coming summer of 2020! It is a great value and perfect family outing!
Written March 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WOW! Thank you for the kind words about our GOODTIME III and her Staff & Crew. I am told we are a Landmark or Icon in Cleveland's Tourism Industry by many... It is an honor and a privilege to steer this Company into the future and promote Cleveland's Past, Present and Future History. We will be here in 2021 and beyond to keep your Family tradition going.
Written July 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Killer_and_The_Girl
Boston, MA42 contributions
Jul 2022 • Couples
We had a nice time on the sunset cruise however there was no narration and the time posted was 5:30 pm but was moved to 7:30 so call or go to the window at the trailer before deciding to go. It’s a little expensive but the cruise is 2 hours long and they have drinks onboard. For what we were looking for, we thought it was a nice tour/activity. It’s located near the Rock N Roll Hall of Fame and a very good Mexican Restaurant across the street. There also seemed to be plenty of street parking,
Written July 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francis K
Chardon, OH1 contribution
Aug 2022 • Couples
They canceled our cruise 2 days ahead of time due to "unforeseen circumstances". We had already paid in advance. After repeated calls they stated money would be returned to credit card within 7 days. More than two weeks later they still have not returned money.
Called today and they offered a gift certificate and person on the phone was very rude.
Just our personal experience, hopefully others have better luck.
Called today and they offered a gift certificate and person on the phone was very rude.
Just our personal experience, hopefully others have better luck.
Written September 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Your experience was an anomaly . We typically can have refunds processed within a few days. We value your input and will address the customer service issue.
Written June 26, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No, we have a snack bar/concession onboard
Written February 27, 2024
Melinda A M
Lancaster, Ohio
Is this boat tour wheelchair accessible on going aboard?
Written August 7, 2019
Yes they have crew and staff ready and willing to help at all times
Written August 9, 2019
I was told it runs no matter what. I doubt if the weather was threatening with storm warning or something worse that it would leave the dock. Especially given the recent tragedy in Missouri
Written July 22, 2018
It needs to be a better system for the handicapped and disabled my leg is broke getting on people was cutting in front of me and getting off they just bum rush the door almost knocking my down only to get home and my ankle was swollen again waist of my money guess ill try the nautica
Written June 22, 2018
If that happened to you, that is so rude. My experience was different. Entering was up a ramp, and there were several crew members who helped make sure I could get up okay. They also made sure I stayed on the main cabin level. If I had wanted to try the stairs, I would have waited for everyone else to go up first, but I elected to stay put. On exiting the boat, the passengers on my level made sure those of us who had special needs got right up front and the crew members also helped us off first, so we/I had no trouble exiting. I am so sorry you had trouble. It would be an improvement if they had a specific policy for the handicapped to enter and exit first to stop incidents like yours from happening. I hope you will contact them and suggest that to them.
Written July 22, 2018
I can't say because my family dropped me off at the entrance and went to park. I know there was no special entry for the handicapped, as in letting us in first, but they did allow those with special needs to stay on the lower level while the rest went upstairs.
Written July 22, 2018
Where to park the car near Cruise if we are with a toddler?
Written April 16, 2018
We left our car at the hotel (the Metropolitan 9) and walked downhill to Goodtime. However, I recall seeing parking all along the street heading to the cruise ship. A lot of it depends on when you are going and the day of the week.
Written April 19, 2018
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