Tower City Center

Tower City Center, Cleveland: Hours, Address, Tower City Center Reviews: 3.5/5

Tower City Center
3.5
Architectural Buildings • Observation Decks & Towers • Shopping Malls
12:00 PM - 5:00 PM
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 7:00 PM
Sunday
12:00 PM - 5:00 PM
About
Large complex with offices, shopping and entertainment.
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Tours and Tickets

The area
Address
Neighborhood: Tower City District
Popular mentions

3.5
278 reviews
Excellent
49
Very good
82
Average
89
Poor
43
Terrible
15

Sick of Cleveland
32 contributions
horrible
Sep 2021
This mall is full of crack heads doing drugs in the bathrooms and homeless people go to the bathroom right in front of every one
Written September 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Erick
Cleveland, OH2 contributions
STREET OF BROKEN DREAMS?
Dec 2019
As the center of the City and County, the full Tower City Center itself (Avenue, JACK Casino, Tower Offices & Residences, Renaissance & Ritz-Carlton hotels, Landmark, Skylight, Post Office Plaza & State Office Bldg) is an integral part of our Bioregion's life. My family has seen it from its first days back in the 1930s.

However, the mall portion--the Avenue at Tower City--has definitely seen better days. While it began with high hopes (a 120-store retail palace with food court, cineplex, sit-down restaurants, etc) back in 1990, time and the economy have been cruel to it. Ever since Dillard's left in 2001, the mall itself has declined almost to irrelevance: very few chains, tacky shirt shops, and a food court that really needs help. Only one sit-down restaurant (Morton's Steakhouse) remains. The cineplex remains busy as always, though down to 10 screens from 11.

Now there is talk of converting the mall portion to a sort of blockchain office facility, keeping the theatre and kicking out the food court and remaining stores. WTF! Downtown now has a solid residential base at 19K and fast growing yet the nearest genuine retail is the infamous Steelyard Commons 4.5 miles south. I hope this isn't true, as we already have more than enough vacant Class A space to fill. We need more and better retailers in Downtown, NOT LESS!
Written December 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

William C
Cleveland, United States8 contributions
At one time the tallest building in Cleveland.
Nov 2019
It is in the center of town on Public square, where you can go up the Terminal Tower and get a birds eye view of the city.
Written December 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ann N
Little Rock, AR25 contributions
Great architecture and historical building but empty shops and sad little food court
Dec 2019
It's worth popping in more to see the craftmanship that went into building it in the late 1920's. Little shopping, could be a bit creepy at night, and the food court is nothing much. I do understand that the new owner is gutting it out and remodeling, so perhaps it will be on the move again.
Written December 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Hoben01
Long Beach, CA2,976 contributions
a few good things, but shopping not one of them
Oct 2019
First this structure has a stop for the light rail system since i was using that quite a bit to get around cleveland. The few things going for this place are the following: there is a cinema here and they were running $5 movie mondays for the latest releases, also there is an enclosed walkway that leads to rocket mortgage fieldhouse so you could grab a cheap meal at the numerous fast food locations then walk to the game. Also, the jacks casino is connected up to the mall.
Now this place is advertised as a shopping center but the selection of stores was really lacking it was worse then some of the barebone strip malls i've been to.
Written October 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

WorldTravelers34
Chicago, IL2,399 contributions
A boring run down mall
Jul 2019
Tower City Center is located downtown and houses a mall, movie theater, casino, food court and access to trains. There are very few shops in comparison to what you would expect in a mall. Most shop spaces are empty. We were very disappointed with this mall.
Written September 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

floydangel71
Toronto, Canada364 contributions
Neat concept
Sep 2019 • Family
We were in the area and wanted to go to the top of the tower on a Sunday. It is open from -2-3::0 and the views are beautiful.

We the. Caught the rail system to go to our next destination.
Written September 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kstdmiller
Topeka, KS52 contributions
Top of the Tower
Aug 2019 • Friends
Great way to see the city of Cleveland. 360° view of the area from 42 stories up. If visiting, I would consider doing this on day 1 or 2, just to get a feel of where things are. You have to make your reservations online.
Written August 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Thomas V
Oakland, CA11,139 contributions
Empty Mall
Aug 2019
Well I really love the old Terminal Town building and I love to wander the old passages even though most of the store fronts are empty. They I came to the new Tower Center add-on, and that is empty as well except for an unimaginative food court. Sad,
Written August 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Karpathos1977
Sarasota, FL129 contributions
Great mall!
Aug 2019 • Family
Lots of family gatherings! Great place to wait to see a cavs game! The food court has lots of selection! There are plenty of clothing stores. Love the spacious areas. Love all the levels of shopping.
Written August 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Tower City Center

Tower City Center is open:
  • Sun - Sun 12:00 PM - 5:00 PM
  • Mon - Sat 10:00 AM - 7:00 PM


Restaurants near Tower City Center: View all restaurants near Tower City Center on Tripadvisor