Cleveland Taxi Limo
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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About
Who We Are – Cleveland Taxi Limo Black Car Party Bus Service Our limo taxi car shuttle service was established to become the best transportation option in the Cleveland, Akron, Cuyahoga County and surrounding counties. We set out to achieve this by offering our clientele the most luxurious, reliable and safe transportation around Cleveland Akron at affordable prices. We are happy to provide you with premium transportation at affordable prices. Our entire staff strives to provide the highest level of customer care and can fulfill any business or individual transportation need. Through our strong commitment to consistently surpassing our clients’ expectations, Cleveland Taxi Limo is now among the finest limousine services available in Northeast Ohio with many loyal and satisfied customers. Cleveland Taxi Limo has evolved through the years into a comprehensive limousine and car service that offers everything from the standard airport shuttle, to managing the transportation requirements for large corporate groups, Wedding and concert Party Bus, Blossom Music Center Transportation and a variety of special events. Our fleet includes Lincoln Town Cars, 7 passenger Presidential SUV’s,14 passenger Transit shuttle van and our new 12 passenger limo party bus coach. Our drivers not only went through an intense defensive driving course, but they’ve all passed background and drug tests.
Suggested duration
More than 3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
269 reviews
Excellent
254
Very good
7
Average
2
Poor
3
Terrible
3

Bubby0790
Cleveland, OH1 contribution
Jul 2022 • Family
I was extremely happy with the level of service provided & I highly recommend them. They proactively confirmed our reservation multiple times & provided the name of our driver several days before our departure. I had piece of mind knowing that they hadn’t forgotten about us. The limo was clean & the driver was courteous & professional.
Written October 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

nrizq94
1 contribution
May 2021
Cleveland Taxi Limo has excellent customer service that makes it easy to make reservation. They send you reminders and follow-up process before your trip.The drivers I had trips with were were friendly, on time, professional, and have good driving skills. The drivers were wearing face mask, and offering hand sanitizers inside cars. The cars were very clean. Thank you for the nice experience.
Written November 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

S G
Andover, OH7 contributions
Dec 2019
The Cleveland Taxi Service is affordable, on time, reliable.We had to use the service this past Christmas back and forth to the airport.Polite helpful drivers.My spouse was using a wheelchair this year and the drivers were great with luggage, doors and helpful advice. We honestly would not have been able to travel this year without this service. Cleveland Taxi Service saved us time and energy and no airport parking with them driving for us,
Written May 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Geo
1 contribution
Jul 2021
Cleveland Taxi Limo is untrustworthy and unreliable. I had a horrible experience renting a party bus for my July 2021 wedding. With so many great options in the Cleveland area, I would definitely use another company.

After several attempts to address the issue below, I was offered a partial refund only if I didn't leave a bad review. I believe the reason this company doesn't have more negative reviews is because they are threatening to withhold money (which btw is illegal under the Consumer Review Fairness Act).

The air on the party bus was broken, blowing hot air instead of AC. It was so miserable that everyone tried their best not to move while we were traveling and preferred to wait off the bus in the hot, humid July weather when we were stopped. The company claimed that the bus was checked ahead of being rented out, but clearly it wasn't. The individual I spoke with said it was caused by the doors and windows being open, but it quite literally was blowing hot air. The bus driver called the company, but told us there was nothing they could do.

Afterwards, I called the company to ask for a refund. Alex, the company owner, told me that we would not get a refund because we used the bus the whole time. We didn't pay for a broken bus, and we didn't have much of a choice with our party size and tight wedding pictures schedule. Then, he claimed we wouldn't get a refund because we never called the day of even though I watched and listened to our bus driver call for us. At one point he blamed the bus driver (who works for Cleveland Taxi Limo?). As I mentioned, they eventually offered me a partial refund. Then they revoked the partial refund unless I agreed not to post a bad review.

All of my wedding vendors were amazing. Even when they made errors, they addressed them appropriately. I'm sure the company will respond to this and try to spin the situation to make it look like it was my fault or not their fault. Please don't trust Cleveland Taxi Limo for your event when there are so many other great alternatives in the area.
Written September 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The vehicle that you reserved on November 20, 2019, via an online reservation, showed up at the exact address location and at the time where you requested it to be on July 16, 2021. Per our log and vehicle GPS/cameras the chauffeur was on location at 11:45 am, 15 minutes early. Your complaint has absolutely nothing to do with being “untrustworthy” or “unreliable”. On August 3, 2021, almost 3 weeks later, we received your call to our office. You stated that you were disappointed with your service on July 16, because it seemed to be warmer in the bus than you would have liked it to be. You stated that if we did not return ALL of your money, that you were going to write bad reviews. The reality is this, it was 85 degrees outside with 75% humidity on that day. You had 24 people in full formal dress wedding attire packed in a limo bus that we describe as realistically seating 22 people comfortably. According to the vehicle GPS/cameras you made many stops in relatively short distances opening and closing the vehicle door while getting in and out of the bus after standing outside in the heat and humidity at peak time of the day. Any vehicle would have trouble remaining cool under those conditions. You never called our office on that day and never expressed any displeasure with the vehicle or the chauffeur. Actually, it was quite the opposite. You were so upset on that day that you not only paid the standard chauffeur gratuity, but you also gave him an extra tip of $100 in cash. There was absolutely nothing done wrong on our end so we decided against any type of refund. We called you and let you know of our decision. You then stated “But all our other wedding vendors gave us some money back when we complained”. We do not cave to threats, extortion or blackmail of any kind. Please keep in mind that we have digital and written record of our performance that day and we record every single call that comes into our office. Alexander Jagodik CEO/President
Written September 21, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

bobswifecleveland
Cleveland76 contributions
Nov 2021
Cleveland Taxi Limo is the Best!!! We can always count on them to take us to the airport. they are ALWAYS on time, mostly 15 min early, and always gets us to the airport on time. Especially those early flights!! We know we can count on them for transportation whenever we need them. L and B in Orange Village
Written November 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

thepesh
Leawood, Kansas7 contributions
Sep 2020
I reserved Cleveland Taxi Limo for an early morning ride for my daughter to get from her college to the Airport. The driver was at her apartment early, opened the door and had water for her, the vehicle was in great shape and very clean and he was very, very polite. It cost a little more than the ride-sharing apps, but she felt safe and I felt relieved. This is the benchmark for what airport limo service should be. Highly recommend.
Written September 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

John W
Saint Louis, MO220 contributions
Jun 2022 • Couples
Incredibly easy to make and confirm the reservation online. Excellent follow through communication with timely text message updates. Olga, our driver arrived 10 minutes prior to our requested departure time and was highly professional.
Written June 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

bclark97
1 contribution
Oct 2022
Horrible experience, received a quote, requested service, notified I would receive confirmation if available, received confirmation of the pick up/car. I then receive a phone call asking me for my flight information, once I gave my flight information the caller said O by the way the car you reserved is not available the only thing available is an additional $30.00. When I said I had a confirmation with the original price they said they do not know how I received that (I emailed them a copy) and if I wanted service it was $30.00 more. I have traveled around the world and have used many car services and have never been treated this way. An honorable company would honor the original quote/confirmation. This company blames the customer and wants them pay for their mistake. Buyer beware!
Written October 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

abs0lutelyn0t
1 contribution
Jul 2021
I usually wouldn't post a negative review, but the company sent me an email requesting a review. I used this service numerous times for travel to/from the airport and tipped generously. I'm only 16 minutes away. The last time I ordered a vehicle, my flight was delayed and they were unable to accommodate me. I was confused because I believed they tracked your flight for departures, but it's only for arrivals. Ok, y'all got me with that. However, the customer "service" person on the phone was rude AF despite me being really nice. So buyer beware. If your flight is delayed you'll still be charged 80+ dollars for a departure. Now I just order an Uber and it costs $20.

Also, I'm disabled. Entire reason I ordered the service in the first place.
Written November 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We reviewed the calls from you. we couldn't find a call where our CS staff was rude to you. We are a reservation based service. If you book at a time for pick up we will be there 100% be there on time. If you switch your time will do our best to accommodate you. We might be booked at that time. We are not a on demand service. I looked at the order. You wanted to change the time when our Chauffeur was on the way. Most airlines recommend you arrive when your flight original time.
Written November 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gary G
Avon, OH74 contributions
Jun 2022
We have used the services of Cleveland Taxi Limo for a number of years. Their vehicles are always spotless. Their drivers courteous, professional, engaging. They are on time both when picking up for travel and when picking up from the arriving airline. We will not use any other limo service.
Written October 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Cleveland Taxi Limo - All You Need to Know BEFORE You Go

Frequently Asked Questions about Cleveland Taxi Limo

Cleveland Taxi Limo is open:
  • Sun - Sat 12:00 AM - 11:59 PM