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Venus Battery

97 Reviews
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Venus Battery

97 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Catherine M wrote a review Feb 2020
3 contributions
Thoroughly enjoyed this tour. Our guide was knowledgeable, entertaining and passionate about his subject. We really appreciated that all the equipment was genuine, and not a modern day copy. The only improvements we could suggest are better signage, and getting the machines working again, so that the experience is more realistic.
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Date of experience: February 2020
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Response from GhostandHistoryTours, Manager at Venus Battery
Responded Feb 13, 2020
Hello V4321NIcatherinem, Thank you so much for visiting the Venus Battery, and for your kind words, we are very glad you enjoyed the tour, and hope you enjoyed all your time in Charters Towers. Thank you also for your feedback, we will definitely take it on board. Just wondering if you might be able to email us quickly with what you are referring to with better signage, as we would love to look into it, especially if it is something that will benefit all visitors to the Battery. Best email address for us is admin@historytoursaustralia.com.au With regards to getting the machinery working, that is something we are working with Council on trying to achieve, absolutely, you are definitely right with your suggestion there. There are alot of moving parts with trying to organise this, as well as funding, which is not cheap at all. We are currently working on looking at various grants to try and come up with the funding to get at least some of the machinery working again to show them working to visitors. Council have been wonderful at working with us on this, and we are hoping to have whatever we can get operational, all up and operational before a huge anniversary coming up in the next couple of years. Again, thank you for your kind words, and for your feedback (if you can please let us know some more about the signage, and we will 100% look into it further), and we are very glad you enjoyed the tour.
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Debbie F wrote a review Aug 2019
Concord, New Hampshire137 contributions125 helpful votes
Ok, so this was about the WORST tour that I've ever been on! Add to the fact that it was AU$25, and took about an hour and half of my limited time in Australia (that I'll never get back!), I can't believe that I was sucked into this experience. Now, to give this appropriate perspective, most of the other reviews for this tour have been positive, and the other four people on our tour seemed to be truly interested. So, if you're honestly interested in old machinery and the history of the gold rush in Queensland, then maybe this will be the tour for you. We had only a general interest in history of the area, so it was disappointingly slow. The holograms only partially worked and the pace of the tour didn't meet our expectations. We would NOT recommend it.
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Date of experience: August 2019
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Response from GhostandHistoryTours, Manager at Venus Battery
Responded Aug 19, 2019
Thank you for your feedback and our apologies the experience did not met your expectations. The last thing we want is for visitors to Australia to be disappointed. If we could change this for you we would. We totally agree with your comments - if you are absolutely not interested in the history of gold in Charters Towers, how gold was processed here in the past, or industrial heritage then this experience may not be for you. The Venus Gold Battery is the last of its kind in Australia - a heritage-listed gold processing plant (complete with its original machinery) that dates back to the days of the gold rush in Charters Towers. We promote this to visitors and this is what draws tourists to this heritage site. We do our very best to appeal to people who aren't into mining history - and to all ages, families and visitors. We feel we achieve this for the majority of visitors - who are almost all people with no great interest in mining or gold. They come because they want to experience a bit of the story of Charters Towers which includes gold and mining. Admission prices include entry and a personalised guided tour for 1.5 hours - we give generous discounts to adult concessions, seniors and families. We deliberately have real people taking a tour rather than a self-guided tour to create something more special in our town for visitors. This does cost visitors more. All our guides are former or current local miners with a wealth of real-life knowledge of gold mining. They are all employed to tell the story of the Battery. It sounds like the delivery of information by the guide was too slow for you. As most visitors are unfamiliar with the complicated process of extracting gold from rock, the guides take the time to explain the details, and answer questions, as to how gold is mined today and how it was done in the past. They try to "read" from visitors engagement the speed to share their knowledge. If you can let us know which date you went on tour, as well as where you booked through so we can pass your concerns onto our tour Guide and see what we can do to improve. The hologram error is an intermittant problem which we are endeavoring to fix - this issue only emerged recently. Apologies it occurred the day you were there. There are many other fantastic experiences in Charters Towers for visitors that do not involve gold or old machinery - such as Tors Drive-in, Texas Longhorns and Erica Finlay's Historical Walking Tours.
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Vanessa L wrote a review Jul 2019
4 contributions
The council has made a great effort to make this a very informative attraction and it was. The guide was very knowledgeable and answered all of hubbys technical questions. The mix of the new technology - video - was cleverly matched with the old age of the building awesome tour and great to see these pieces of history being kept alive. Could only be made better if council could overcome the OH&S issues and make it operational fro visitors to view it working. It was a great morning and excellent tour.
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Date of experience: July 2019
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4lil4 wrote a review May 2019
Ravenswood, Australia52 contributions6 helpful votes
Surprisingly I found this tour really interesting. The tour guide was very knowledgeable about the processes of mining and what all the equipment does.
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Date of experience: May 2019
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Response from Anita Jane F, Manager at Venus Battery
Responded Jun 9, 2019
HI 4lil4, Thank-you for taking the time to review our tour guide at the Venus Gold Battery. He will be very please to receive news of your review. please visit again soon. Kind Regards The Staff and Volunteers at the Visitor Information Centre and Venus Gold Battery
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Gavin H wrote a review Oct 2018
58 contributions23 helpful votes
This should be at the top of everybody's list of "Things to do in Charters Towers". A really interesting and informative experience very cleverly presented. Our guide was amazing. I regret I dont recall his name, but if you lucky enough to be guided by a gentleman who looks like he may be old enough to have worked there when it was operating, it's probably him. ( I can get away with saying that as I suspect we are of a similar age)
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Date of experience: October 2018
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Response from GhostandHistoryTours, Marketing Coordinator at Venus Battery
Responded Nov 10, 2018
Hello Gavin H We really appreciate your wonderful feedback - and it has been passed on to the Guides (who do such an amazing job on the Tours). Definitely agree that this should be a must-do when visiting Charters Towers as it allows you to appreciate the massive work concentrated on the goldfield back in the 1800's. We hope that the rest of your travels went well - great to hear from you. Regards, Erica F History Tours Australia
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