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Address: Mineral Springs Reserve Road, Hepburn Springs, Victoria 3450, Australia
Phone Number: 03 5321 6000
Website
Today
9:00 am - 6:30 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 6:30 pm
Description:

The jewel in the crown of Australia’s Spa Capital, the historic Hepburn...

The jewel in the crown of Australia’s Spa Capital, the historic Hepburn Bathhouse & Spa is nestled in the Hepburn Mineral Springs Reserve near Daylesford. The Hepburn Bathhouse offers a diverse range of hydrotherapies centred on the region’s mineral waters, renowned for their therapeutic qualities. For those seeking a more tranquil experience, the Spa offers private mineral baths, as well as an extensive range of beauty and spa therapies.

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TripAdvisor Reviewer Highlights

Read all 425 reviews
Visitor rating
  • 94
    Excellent
  • 125
    Very good
  • 79
    Average
  • 52
    Poor
  • 71
    Terrible
Cold Pool In Winter!

We visited Hepburn Bathhouse and Spa for the first time. We were in a group of 10 adults and one toddler. The overall service was great, my wife and daughter in law thoroughly... read more

3 of 5 starsReviewed 2 days ago
Tony1306
,
Gold Coast Australia
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425 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Gold Coast Australia
Level Contributor
99 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We visited Hepburn Bathhouse and Spa for the first time. We were in a group of 10 adults and one toddler. The overall service was great, my wife and daughter in law thoroughly enjoyed their massage sessions. We all enjoyed the hot spa, but the pool was a different story. Even after both us and the other guests reporting that... More 

Helpful?
Thank Tony1306
Sydney, Australia
Level Contributor
80 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was one of the best experiences we’ve ever had. We booked a package enabling access to the Sanctuary, followed by a massage, then lunch. Was a little pricey, but well worth the money. All staff encountered were friendly and really focussed on ensuring we enjoyed ourselves. Special mention must go to Catherine and Sally – our massage therapists. They... More 

Helpful?
Thank Ozzieflyer
Karen G, General Manager at Hepburn Bathhouse & Spa, responded to this review

Thank you for sharing your experience at Hepburn Bathhouse & Spa. Your kind comments will be shared with our team, particularly those mentioned. It sounds like you chose our Day Retreat Package which is wonderful "escape". We look forward to seeing you again soon for another wellness day. More 

France
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I visited the Hepburn Springs Bathhouse for the first time this afternoon with my boyfriend. I had been really looking forward to this as mineral baths I've been to in the past have been amazing experiences, very relaxing and great for aching pains. However I was greatly disapointed to find that both of the small pools in the bathouse were... More 

Helpful?
Thank Cathy_3183
Karen G, General Manager at Hepburn Bathhouse & Spa, responded to this review

Hepburn Bathhouse & Spa draws Mineral water for its pools from the Original spring used from the late 1800's. The Mineral Water is rich and high in mineral content which has long been recognised for is healing and wellness properties and is often referred to as liquid gold due to its colour or "natures champagne" as it is quite effervescent... More 

Melbourne
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

After an enjoyable and rejuvenating massage we tried the spas. The pools were not warm enough to my liking for winter. Then on exit we found the showers had run out of hot water. Oh no! Advised the staff who said management would call us the next day. Still waiting. Not great value for a $40 + spa spend

Helpful?
Thank flourishMelb
Epping, Australia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Went there Saturday 17/07 with 2 adults and 2 children .. $138 for family pass for 2 hours of pool time that the pool wasn't even warm as I thought it should be .. I could have gone to local pools with a hydro pool for $5.00 per person. The centre is in need of a touch up starting to... More 

Helpful?
1 Thank Jackie B
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Worth experiencing the bathhouse. The bathhouse offers a variety of relaxation in the way of hot spas and plunge pools, steam rooms, salt baths. They provided bathrobes, towels and scuffs, fruit infused water and delicious local apples which was a nice touch.

Helpful?
Thank Maree P
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

A miserable experience as the heating was not working and it's winter. The bathhouse was cold, water was cold in the pool and the spa was tepid. I was looking forward to a hot shower and then I found there was no hot water. Very miserable experience. Why would you open a venue that obviously required it's heating system servicing.... More 

Helpful?
1 Thank Katkatkatkatkatkat
Melbourne, Australia
Level Contributor
20 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a mini break at Hepburn Springs so we were looking forward to the upgraded facilities as it had been years since we had been to the springs. Very expensive compared to other Hot Springs in Melbourne south. Sanctuary price with Devonshire tea package was not really value for money and people in outdoor spa with their phones taking photos... More 

Helpful?
Thank SunnyKim12
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Hepburn bath house are amazing , it is such a relaxing place , I personally like to go there in winter. I love the outdoor creek side pool, love the amazing view , and the cool air with the heated pool just feel so nice . The mineral water got rid of our dry skin. One of our therapist was... More 

Helpful?
Thank Jenevieve N
Karen G, General Manager at Hepburn Bathhouse & Spa, responded to this review

Thank you for taking the time to share your experience. We are pleased you enjoyed the new outdoor experience, the mineral water bathing and the your spa treatment. Your comment regarding cups has been noted and acted upon. We look forward to seeing you again soon. More 

Melbourne, Australia
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My partner and I booked a private bathing experience with Hepburn Bathhouse in June as part of a romantic anniversary weekend in Daylesford. We decided on the Bathhouse because it was the only Daylesford spa that appeared to offer private bathing, but a couple of hours before our 5:15 pm booking, the manager called to inform us that the boilers... More 

Helpful?
1 Thank demmym88
Karen G, General Manager at Hepburn Bathhouse & Spa, responded to this review

Thank you for taking the time to give us your feedback. We understand your disappointment in losing a favourite piece of clothing. Our managers assure me they looked extensively for your bathers and unfortunately they were not found in the laundry after emptying many trolleys full of laundry at the time. Our laundry service all went to great lengths to... More 

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