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Address: Mineral Springs Reserve Road, Hepburn Springs, Victoria 3450, Australia
Phone Number:
+61 3 5321 6000
Website
Today
9:00 am - 6:30 pm
Open now
See all hours
Hours:
Sun - Sat 9:00 am - 6:30 pm
Description:

The jewel in the crown of Australia’s Spa Capital, the historic Hepburn...

The jewel in the crown of Australia’s Spa Capital, the historic Hepburn Bathhouse & Spa is nestled in the Hepburn Mineral Springs Reserve near Daylesford. The Hepburn Bathhouse offers a diverse range of hydrotherapies centred on the region’s mineral waters, renowned for their therapeutic qualities. For those seeking a more tranquil experience, the Spa offers private mineral baths, as well as an extensive range of beauty and spa therapies.

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TripAdvisor Reviewer Highlights

Read all 492 reviews
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  • 113
    Excellent
  • 143
    Very good
  • 91
    Average
  • 56
    Poor
  • 84
    Terrible
Fantastic but crowded

We had a massage followed by a private bath. It was a really lovely experience and I'd recommend the private bath. However for the massage / facial I'd recommend going somewhere... read more

4 of 5 bubblesReviewed 5 days ago
sarahausti
,
Sydney, Australia
via mobile
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492 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Sydney, Australia
Level Contributor
245 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 178 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

We had a massage followed by a private bath. It was a really lovely experience and I'd recommend the private bath. However for the massage / facial I'd recommend going somewhere quieter as it was really very busy.

Helpful?
Thank sarahausti
New York City, New York
Level Contributor
22 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 1 week ago

We had high hopes of a relaxing and rejuvenating visit to the spa baths, Unfortunately after an hour we'd had enough and left more stressed than when we arrived. Since returning I've read a lot of negative reviews about the facilities, and must say they are all correct and then some. The greeting is far from warm, the admission price... More 

Helpful?
Thank Impressionstoinspire
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Visited the Sanctuary and Bathhouse on a Saturday and was very lucky to pick a time that wasn't too busy. Enjoyed 2 hours in the different baths, pure bliss! The Sanctuary comes with robes, towels and a locker package, and access to more areas that are child free. The new outdoor spa and cool plunge pool are a great addition... More 

Helpful?
Thank Rachael H
Melbourne, Australia
Level Contributor
12 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 week ago

My wife and I had the private "pure mineral" bath for 45 min. It was so refreshing and relaxing - all in a room by ourselves with soft music and hot/cold adjustable mineral water. We felt so "purified" after the bath. Atmosphere and staff were very welcoming.

Helpful?
Thank Jeremy W
Melbourne, Australia
Level Contributor
65 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I visited the Sanctuary this morning. I got there just after 9am and was lucky to have the pools to myself for an hour before others started to arrive. I'd definitely recommend going at 9am! I enjoyed all the pools but mainly the sauna and cold plunge pool. It's a very calming atmosphere and I felt so relaxed for the... More 

Helpful?
Thank Sarah C
Sandra U, Manager at Hepburn Bathhouse & Spa, responded to this review

Dear Sarah, Thank you for your kind words. We will make sure to pass it on to David and are looking forward to seeing you again at Hepburn Bathhouse & Spa More 

Surfers Paradise, Australia
Level Contributor
24 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

Booked the Sanctuary Bathing for 2 on week day. The toilet was very dirty, you can smell as soon as you push the door. The bathroom is no much better either, it needed a GOOD clean to keep the place presentable. I don't mind old places but at least keep it clean. You are charging $94 per head for 2... More 

Helpful?
Thank MsVL
Sandra U, Manager at Hepburn Bathhouse & Spa, responded to this review

Thank you for your email and taking the time to give us your feedback. I am sorry to hear that your experiences with Hepburn Bathhouse & Spa were not up to your expectations. The Bathhouse gets cleaned every morning before opening as well as at regular intervals during the day. The minerals in our water, the iron in particular, cause... More 

Melbourne, Australia
Level Contributor
26 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

the bathouse is excellent after the renovations. in fact i never used it before the renovations but friends did and it was a lot more price friendly. i enjoyed my 2 hour splurge into 4 pools if i remember correctly for about $80. one pool provided couches in the water while bubbles invigorated around you another was a salt pool... More 

Helpful?
Thank Jenny H
Sandra U, Manager at Hepburn Bathhouse & Spa, responded to this review

Thank you for your feedback and your kind words. We are happy to hear you enjoyed your time in the Sanctuary. We use pure mineral water for our guests to bath in. The water comes cold from the springs and is heated to around 34-36 degrees, to ideal temperature for your body to absorb the minerals from the water. Due... More 

Australia
Level Contributor
234 reviews
97 attraction reviews
common_n_attraction_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Did a Wednesday morning for a 2 hour session in the baths on a Sanctuary package. It is cheaper mid week and far less busy, especially in summer when most people prefer the beach. Wednesday is a least busy day in the area. My understanding is that if you are booking, that they stagger the number of people in the... More 

Helpful?
Thank caseyj1937
Shoalhaven, Australia
Level Contributor
76 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

After paying good money for a relaxing experience I was left gobsmacked that this place of supposed tranquility allowed groups of 3-4-5 people with young kids who naturally think a pool is a playground . A brief domestic played out right before a packed pool & spa room . Kids who can walk are not going to adhere to the... More 

Helpful?
Thank David K
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Really recommend the private baths. You get to choose the fragrance beforehand. Staff are wonderful and made sure we got what we needed. A pity the volume button inside the bathroom was stuck, so we couldn't listen to music as we had been told we would be able to.

Helpful?
Thank Wendy L

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hepburn Bathhouse & Spa and other visitors
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Southport, Australia
4 months ago

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