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Solitude Mountain Resort

439 Reviews
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Solitude Mountain Resort

439 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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esrub wrote a review Feb 2021
Miami, Florida89 contributions76 helpful votes
The skiing here is awesome and lift lines are short even on busy weekends. Slopes are challenging. Just don't stay here overnight. Food options and service levels are bad and the Inn does not offer housekeeping no matter how long you stay. The place is generally run and operated by (well meaning) amateurs.
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Date of experience: February 2021
1 Helpful vote
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Saxon T wrote a review Feb 2021
1 contribution
This mountain has not terrain parks. This is not for the lack of a place to put one. There is room and they could sacrifice a blue or a black in order to give the mountain some diversity. The trees are to dense to go in and enjoy. Most ski resorts thin out the wooded areas to prevent forest fires but not solitude. If you try to go into the trees you will almost always come to an impassable wall of aspens. They also don’t clean up the trees that do fall. There are tons of trees that fall over and the resort won’t break them down or haul them off, making powder days extremely dangerous as you could run into a log beneath the surface. The mask policy is absurd, I have to wear it from the moment I step out of the car to the moment I get back in. Also you have to carry an extra mask with you at all times. This is because if you want to go inside they require any mask other than a ski mask(the one everyone brings to a SKI resort) I can’t even eat there. I went inside to get out of the snow and eat my lunch and had to sit on the floor like a bunch of other people were doing. Then a man comes out and stands about two feet away from us and says we aren’t aloud to eat here because we aren’t social distancing. He is the one who came up to me. So we ended up having to eat in the car. Parking is paid. I already bought a pass here and they also expect me to pay for parking? I have been here multiple times and the parking lot never fills up. This is the only resort I have been to that does this. There are many amazing resorts in Utah that are competing to be the best out there, solitude is not one of them. It feels like they are actually trying to get in last place. Pro tip: save your money and go to snowbird or Brighton. Between parking and food costs, you will ultimately be paying the same as you would for a better resort.
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Date of experience: February 2021
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Jayhawk56 wrote a review Jan 2021
Round Rock63 contributions74 helpful votes
Skiing on Green & Blue runs is great, but only if there is new snow that day or the previous day; otherwise, expect icy spots. Lift lines at both at the bottom & top were long due to Covid restrictions. Allowing only 1 or 2 people to ride a 4-chair lift made the lines even longer. Indoor experiences were too harsh with double mask requirements for Covid. Spaces inside were small. Parking - arrive by 9am to get a spot! It isn't clearly stated that parking is no longer free! As such, we didn't know this, parked in the same lot as past years but had a warning parking citation on our window saying that next time the fine would cost $75. Still not sure how to pay for parking...and it did not appear that parking could be reserved. No mention of parking when we purchased our lift tickets in town - it was all a rude surprise. Leaving at 3:30-4pm - expect an hour to get down the mountain, but half that time if staying to close the runs at 4-4:30pm.
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Date of experience: December 2020
4 Helpful votes
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Philip K wrote a review Jan 2021
Kinsale, Ireland35 contributions15 helpful votes
Called front desk to complain about a loud party in the hot tub well after posted quiet hours. Front desk told us to call security. We did, with no response. Called three times, no response. Didn’t make us feel very secure, that’s for sure.
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Date of experience: January 2021
1 Helpful vote
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Jamie35226 wrote a review Jan 2021
Birmingham, Alabama108 contributions18 helpful votes
Overall a nice resort. However, does not have the same level of customer service seen at other resorts at this level. Employees not friendly and lack the desire to help. No one around to ask questions about runs, etc. Some mountain ambassadors would be nice, or just more friendly lift operators. Ski lessons also seemed unorganized. My kids had lessons for four days in a row, and we purchased their lift tickets with the lessons. We were told they had to pick up a new lift ticket daily. We stayed at The Inn at Solitude (ski in ski out in the Village), but from here had to take Apex lift to ski to where they could pick up their lift tickets . So each morning their first run of the day was prior to getting their lift ticket. This was a discussion every morning with the lift operator explaining this. I can't imagine we were the only ones who have been in this situation, and yet they acted like they had no idea what we were talking about. We were even told one morning that we needed to walk or shuttle to the ski school. I also signed them up for teen lessons (they are 15), but discovered that teen lessons don't actually exist. 3 out of 4 days they were grouped with adults. Mountain would be good for those that love moguls. We are good intermediate/advanced skiers, but not big on moguls. There are only a handful of groomed runs, so we ended up doing the same runs over and over. With no one around to ask details about other runs, we had to rely on the grooming report which only listed the same few runs as groomed each day. In all fairness, Utah hasn't had a lot of snow this year. I'm sure other runs would be better if they had more snow. As it was, there were a lot of exposed rocks and grass, and the steeps were icy. We traveled during Covid, so can't really comment on the quality of food/lodges/ancillary services as almost everywhere was closed. No apres ski- all bars closed. All restaurants (with the exception of Honeycomb) take out only. Was really surprised to discover that the on mountain lodges were also take out only. There was NOWHERE to be inside and warm up for a bit between runs or at lunch. Two lodges served hot food, but you had to take it outside where there was limited seating, and everyone was fighting over tables to sit down and eat lunch. If you were lucky enough to find a seat, you froze outside eating your lunch. No heaters. I am all about being cautious with Covid, but why not have socially distanced table? Ski instructors didn't seem to understand what was going on on the mountain either. Our instructor told us which lodge would be best to go to for lunch after our lesson. We went there (which meant hiking a bit uphill) to discover due to Covid they were only serving beer- no food. My kids got the same recommendation from their instructor the following day and had to inform the instructor that food there was not available. Despite all this, we still had a great trip and did lots of great skiing. There were two women bartenders at Last Chance Lodge who were actually friendly with a great sense of humor. Beyond that, most employees did not seem happy to be there.
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Date of experience: December 2020
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