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We are the only chocolate factory in the entire state of yucatan who rescue the mayan traditions of the cacao is for us an effort to be show to the people who visit us, and we are glad to share with them how cacao is convert in chocolate in a...more
We spent few days in Valladolid and wanted to visit Cacao.. unfortunatelly it seems to be closed (..dont know if temporarily pr for good) there is sign on the door “Open” and another sign “closed on mondays” .. but locked bars and empty.. :(More
Date of experience: November 2018
ChocolHaa, Propietario at Cacao, responded to this reviewResponded November 8, 2018
helo good day, thanks for passing by , our cacao factory is closed temporally due to a break in. we can´t open the store until the police department tell us to do so.
thanks you again. in this case it is better not to qualify...More
This visit was part of our tour to Chichen Itza, but it turned out to be very interesting. We discovered how chocolate is made from Mayan cocoa beans. The tour is not that long (around 30min) and you get to taste different chocolate flavours (some...More
I visited this place since the reviews were really promissing and I am a big fan of chocolate. Unfortunatelly there was only one woman showing me around with only little enthusiasm and maybe it was me but I had the feeling she would have liked...More
We may have hit it at a bad time but cacao wasn't as we remembered. The staff was very nice but seemed inexperienced and unsure. The hot chocolate was watery and the flavors limited. We were very sad as we had been looking forward to...More
Date of experience: July 2017
diamantedechocolate, Propietario at Cacao, responded to this reviewResponded July 15, 2017
hello, we are very sorry of the inconvenience you have in your last visit, we have been experiencing some problem in the way to find the right staff after we have to do a major change of our people for diferent motive. but we will...More
The "museum" has little to no interest. We got through it in less than 6 minutes with little explanations. There is no more production here (all is in Merida) so come here to taste and buy chocolate not to visit a museum.
Interesting chocolates to...More
This is a chocoholic's dream! Inside its colourful colonial facade, you will find warm and friendly people eagerly awaiting to guide you through a short free museum tour to learn about the origin of mayan chocolate (the birthplace of chocolate), a demonstration of how it...More
The tour wasn't long but it was informative.
Seeing the Mayan lady actually using a stone to grind the chocolate beans was really cool!
Tasting all the different chocolates was fun.
And it lead us to buying a ton of it to take home because...More