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Cacao ‑ CLOSED

Valladolid, Mexico
About Cacao
We are the only chocolate factory in the entire state of yucatan who rescue the mayan traditions of the cacao is for us an effort to be show to the people who visit us, and we are glad to share with them how cacao is convert in chocolate in a natural organic way. we give a free tour and free degustation.
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BaraPos wrote a review Nov 2018
Prague, Czech Republic10 contributions3 helpful votes
We spent few days in Valladolid and wanted to visit Cacao.. unfortunatelly it seems to be closed (..dont know if temporarily pr for good) there is sign on the door “Open” and another sign “closed on mondays” .. but locked bars and empty.. :(
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Date of experience: November 2018
1 Helpful vote
Response from ChocolHaa, Propietario at Cacao
Responded Nov 8, 2018
helo good day, thanks for passing by , our cacao factory is closed temporally due to a break in. we can´t open the store until the police department tell us to do so. thanks you again. in this case it is better not to qualify because it hurt our business, you are alway welcaome to change your qualification for nothing in stay of poor. CACAO STAFF, our location in merida is open 9 to 9 every days, at PASEO MONTEJO # 490 fone 4060868
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Marie S wrote a review Jun 2018
556 contributions50 helpful votes
This visit was part of our tour to Chichen Itza, but it turned out to be very interesting. We discovered how chocolate is made from Mayan cocoa beans. The tour is not that long (around 30min) and you get to taste different chocolate flavours (some are very original) at the end. Nice staff.
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Date of experience: October 2017
Fernando L wrote a review Mar 2018
22 contributions4 helpful votes
This is a must when visiting Valladolid! The best tasting chocolate in all of Mexico! Don't forget the chocolate cookies! Buy a dozen! You wont regret it!
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Date of experience: January 2018
1 Helpful vote
Meikala wrote a review Nov 2017
Lubeck, Germany13 contributions13 helpful votes
I visited this place since the reviews were really promissing and I am a big fan of chocolate. Unfortunatelly there was only one woman showing me around with only little enthusiasm and maybe it was me but I had the feeling she would have liked to do something else. She explained a little bit and than I could taste three different pieces of chocolate but there was no one making it or no tasting of the drink or so. Most of the products were not available. Either way I got some products but I was hoping for some more fun and information.
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Date of experience: November 2017
1 Helpful vote
Agamashs wrote a review Jul 2017
140 contributions93 helpful votes
We may have hit it at a bad time but cacao wasn't as we remembered. The staff was very nice but seemed inexperienced and unsure. The hot chocolate was watery and the flavors limited. We were very sad as we had been looking forward to our return visit very much.
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Date of experience: July 2017
Response from diamantedechocolate, Propietario at Cacao
Responded Jul 15, 2017
hello, we are very sorry of the inconvenience you have in your last visit, we have been experiencing some problem in the way to find the right staff after we have to do a major change of our people for diferent motive. but we will work stronger every day to make your next visit unforgatable. please accept our apologises. best regards Patrick and Astrid CACAO owners.
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