Costa Maya Port
Costa Maya Port
4
About
One of Mexico's most popular cruise ports, Costa Maya Port welcomes travelers to endless seaside fun in the Yucatan Peninsula. There are plenty of beach bars where you can rent a cabana by the waters and grab a refreshing cocktail at the swim-up bar. Both artisan and luxury shopping areas are within walking distance too. Swimming with dolphins and feeding birds at the aviary are two of the top family-friendly activities here. If time permits, take a day tour with a local guide to experience Costa Maya's Chacchoben Ruins which showcases over 3,000 years of Maya history. – Tripadvisor
Suggested duration
1-2 hours
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  • AlejandrainChrist
    Garland, Texas21 contributions
    Excellent Port Stop
    We went on a New Years Cruise a week ago and loved this stop. We went to the Aviary for $12 per adult and $10 per child where they give you some food and you get to see many different type of birds (even an owl) through different sections of their net protected upper floor bird habitats. Some birds actually come on you. We loved the views from the top too and were able to take amazing photos. Once you leave the Costa Maya touristy area...and "pass" the first parking lot, you are able to exit and take taxis for half the price. The cheaper taxis are $2 per person and can drive you to "Blue Caye Beach", which is what I would recommend. In reality you can almost walk there....so you may want to consider walking back on the return if you want to save the return taxi fare. It's less than 2 miles. The beach has white sand and super clear water. There is some coral/brown areas, but it's a very nice beach you can swim in / snorkel and look at fish, etc. We spent our time with these two things and it was time to go back on board. We did not spend money renting chairs and such. I would recommend you take bug spray..since I did get bit by "sand flies", which itched the rest of my cruise. One of the guys said that if you get wet right away then the sand flies don't bother you...but if you lay on the beach with dry skin they get on you.
    Hello AlejandrainChrist! Thank you so much for taking the time to write this kind review. We are thrilled to read you had a great time enjoying our aviary and Mahahual, it is our pleasure to have you here! We hope to have you here soon! Have a great day!
    Written January 10, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2019
    Written January 7, 2020
  • Mimi917
    3 contributions
    Mayan Wellness Retreat
    I absolutely love love loved this experience!! I thought the entire ritual was amazing!! We paid $99 per person and in my opinion it was worth every red cent. I would do it again and again!! Everything I mean everything from the copal cleansing to the coconut water bath and the massage in the hammocks and my personal favorite part was the Temazcal (like a sauna) where you sit and focus on becoming a better version of yourself, guided by the beautiful voice of your guide who drums and sings ritual songs. Such a beautiful experience!!! I give this experience 10 Stars!!!
    Hello Mimi2016917! Thank you so much for taking the time to leave this wonderful review. We are thrilled to read you had a relaxing experience at our Mayan Wellness Retreat. It is a pleasure to be by your side on having a great time. We hope to see you soon! Have a great week!
    Written February 10, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2020
    Traveled as a couple
    Written February 7, 2020
  • teresaxo
    Wheatfield, New York131 contributions
    It’s a long walk not a short pier
    It was nice not to have to take a tender boat into the port however it is a very long walk. Once you get to the port everything is nice and clean. Everything is painted very colorfully and you are greeted by a mural that has Frida Kahlo on it, very festive. The people were friendly and everything is well marked so you know where things are. The shopping area is quite large and includes a really nice pool. However to get to the outside taxis you have to go through the entire complex which again is quite a walk. We didn’t have any problem walking all that way but if you do have mobility problems you are definitely going to need a wheelchair or some sort of Walker. We love to shop so of course this was very fun for us. Prices are negotiable, so please bargain or you won’t get the best price. There was a lovely beach area but it was too windy and the seas were too rough the day we were there. But this is definitely a nice stop.
    Hello teresaxo! Thank you so much for taking the time to leave this review. We are happy you enjoyed this stop on your cruise-trip, it is our pleasure to be part of your vacation. We hope to share new memories on your next visit. We can't wait to see you soon! Have a great day!
    Written March 13, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2020
    Traveled with friends
    Written March 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
1,853 reviews
Excellent
733
Very good
492
Average
309
Poor
165
Terrible
154

BrakiWorldTraveler
Belgrade, Serbia17,519 contributions
Jan 2020
There are two positive things I can say about this port:
1. The architecture is nice - it's kind a theme-park style houses in Mayan style set in a maze of little alleys. But, the establishments set in them sell overpriced drinks, food, souvenirs and touristy stuff at inflated prices. You can find them double cheaper if you go to Mahahual beach.
2. Considering shopping there the only bargain place is a Diamond center, where you can buy tax free jewelry and watches (the watch I bought in Miami was 20% cheaper here).
They have a big nice pool, but to use it you must purchase again inflated priced drinks. You have both of them (the pool and drinks) couple hundred meters away on your ship for free, and in the end, who desires a pool on Caribbean?? So, head to the Mahahual beach.
The cruise port doesn't have its beach, in fact I saw one from the ship but it seems it's not operational as there was noone there all the time. Therefore again, head to the Mahahual beach - it's 20 min walk or 10$ taxi ride.
Written March 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello B1714D! We appreciate you took the time to write this review. We are glad you had a good time in both Mahahual and the port. We hope to see you soon and have fun doing some of our great activities with you. Have a nice day!
Written March 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Y W
3 contributions
Dec 2019
Try to avoid any human contact at the port. They'll trick you and lie to you by saying you won't be able to find a ride to town etc. All they want is to sell you really expensive packages which is worth little if you just go there in person. I would rather deal with local people directly.
Simply walk out to find the trolley - $4 per person one-way ticket, which takes you to the beach area (i.e., downtown Mahahual). Try not to buy any "all inclusive" packages. Simply jump off of the trolley, walk along the street and check out the places. We eventually went to The Krazy Lobster and spend only $35 for all 5 of us (drinks, snacks and tips). Plenty of beach chairs / shades and kayaking is free. Adding the cost of trolley ($20) and taxi back to port ($20), and souvenirs we spent $100 in total. If you buy an "excursion" or all-inclusive package, $100 would barely cover two visitors.
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello yuw759 Thank you for sharing your experience, we appreciate it. About our tours, there are plenty to choose from,and they are all led by professional people with great knowledge of Mahahual. We hope next time you give us an opportunity to enjoy. Have a great day!
Written January 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Crustybucket
Dunedin, FL1,205 contributions
Jan 2020
Upon disembarking from your ship, there is a very looooong walk on the pier, dropping you into a man made maze of shops, activities, all designed to keep you wandering around. There are no signs showing the way to exit the port area. Shops, activities, all are designed to demand your attention. Once you do find the exit, there are several places where you think you have left the port. You are incorrect. The real exit is almost to the "Mayan Pyramid" about 1/4 mile down the road. That is where you will get your excursions not booked through the cruise line, or booked in the port. For those who have mobility problems, there is a small shuttle going the length of the pier, free, (but they do request a tip) I would not recommend this port for any trip other than once.
Written January 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Crustybucket! Thank you for taking the time to share this review. We will take into consideration your comments for you to have a better exit. We hope to share a fun experience on your next visit to the port. Have a great day!
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lance S
Wesley Chapel, FL16 contributions
Jan 2020
This was our first stop at Costa Maya and we chose to just visit the port area. Overall we felt that the facilities were very good and a great deal of attention went into creating a place where cruisers could feel safe and still have an enjoyable time.

It appeared that some regulations might have been in place to keep vendors from being overly aggressive which made the shopping experience enjoyable vs the "Nassau experience"

A downside to this experience is that local made items were hard to find. Most everything we found came from China and could be found online if one wanted to get it. A local vendor mart would have been great.

Overall, I see a lot of potential for this port if the growth continues in the direction it appears to have taken to this point.

We did not venture outside the point so I cannot speak to security or other areas.

This trip had us going to Costa Maya and Cozumel. Cozumel is beginning to be Nassau #2. Once outside of the main port shopping area it was a free for all with the vendors trying to pull you into their stores.
Written February 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello 374lances! Thank you so much for taking the time to leave this detailed review. We are pleased to read you had such a good experience of your time at the port. We will take into consideration your comments and send them to the corresponding area. We hope to see you soon and have a great time with you!
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cassandra
5 contributions
Jan 2020 • Family
We did not do an excursion in Costa Maya and decided to stay and shop. Well we found an Aviary in the middle of the shopping madness. This Aviary was worth EVERY part of the $12. You got to interact with many birds. You can feed them and they come to you. Honestly the best $12 self guided tour you can ever take.
Written January 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi worktoyolo! Thank you so much for writing this kind review. We are thrilled to read you had a great time at the Aviary, we are happy to know you enjoyed it so much. We hope to see you soon! Have a great day!
Written January 28, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Laura M
Boardman, OH62 contributions
Jan 2020 • Couples
I recommend doing the Mayan Wellness Retreat for a truly unique experience. There were 5 small healing rituals included with the piece de resistance being the unique hammock massage. Also included access to the beach and pool with swim up bar. This is next to the dolphin experience so you also get a free glimpse into the dolphins.

$5 beer everywhere in port. The price of food was incredibly high, so we didn’t eat at all. $16 nachos.

Cantina Latina gives you free WiFi if you purchase something but the password does expire after a few minutes so you have to get a separate password again. Luche libre wrestling was kind of underwhelming.

Really liked the show where the maya warriors go up and down the pole in the center of the port.
Written January 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello LM780SHC! Thank you so much for sharing this kind review. We are thrilled to read you had a relaxing time with the Mayan Wellness Retreat, it is one of our favorite experiences! We appreciate your comments about the port and all the tips you give to other travelers. We hope to see you soon! Have a great day!
Written January 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jerry W
Spring Hill, TN2 contributions
Sep 2021
Uchbenkah Blue Lagoon Carnival Excursion in Costa May, Mexico on Tuesday, September 7, 2021 (Marti Gras).
Shame on Carnival for offering this completely deceitful excursion. The best part of the excursion was when we left to go back to the ship. Knowing what I know now, I would not go on this excursion even if Carnival paid me $69.99 to go. This was our 15th cruise and without question, this was our worst adventure ever. Rather than a day of relaxation, it turned into multiple days of stress for my wife and me. After multiple conversations, Carnival only offered a 50% refund, plus their lack of empathy added undue stress and even anger to my vacation. I’m extremely disappointed in their customer dis-service.
Just to touch on a few of the low points…1. Flat and watered-down drinks. 2. The Blue Lagoon was more like a Green Muddy River. 3. Explicit rap music playing on a loudspeaker. 4. Undercooked chicken and vegetables (I didn’t try the mystery meat). 5. I’m not sure if the workers were unfriendly or just didn’t speak English!
We always try to book our excursions via Carnival because we believed that they had been vetted by their knowledgeable and caring staff. We also felt that they’d guarantee our satisfaction. Consequently, I was completely shocked when they showed almost no empathy when we complained. In fact, the ship’s excursion manager hung up on me during our conversation about our experience. This was a lesson learned for sure.
I had to laugh about the following note I found on the Carnival excursion website: “The Best Price Guarantee. Find a better price for any excursion we offer and we will refund you 110% of the price difference!” However, they only offer a 50% refund for an absolutely terrible experience.
Written September 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bev415
The Villages, Fl76 contributions
Jan 2020 • Couples
Arrived on Celebrity Equinox and were disappointed that there is no longer a shuttle for the very long pier here. Also found the area at end of cruise pier very very crowded. We knew we were going to take a taxi to Mahahual to get away from the crowds and have a relaxing day, but it is now much more difficult to exit the designated cruise ship shopping area to get a cab into town. Several of the previous exits have been closed off & they now make you walk all the way around the pool past every shop.
Once we managed to get to Mahahual we were very pleased. We had good inexpensive lunch & drinks at 40 Conones & were also able to use their beach facilities.
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello bev415! Thank you for taking the time to write this review. We are sorry to read it was difficult for you to get out, we'll take your comment into consideration and give the information to the correspondent area. We hope next time you enjoy one of your activities, we would be happy to see you soon. Have a great day!
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elaine M
Lexington, KY521 contributions
Jan 2020 • Couples
Don’t expect to use the port pool unless you’re willing to pay $15 up for drink and $15 up for any appetizer from chair guards. No place to set your pack down otherwise or towells.
Wasted too much time to take shuttle to town. Was hot and the pool would have been nice. Shops priced in dollars. Same stuff in most.
Dolphins are off limits for photos in their pool. Most shop staff stare at their phones. Stay on ship or try the village.
Written January 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Championcheapo! Thank you for taking the time to write this review. We want to know if you had the opportunity to enjoy one of our experiences, there are plenty and we would love to share them with you! We hope to see you again! Have a good day!
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Allen B
Muskegon, MI1,120 contributions
Jan 2020
This port is very unique. First, it is exposed to the winds so it seemed a little more difficult for docking of ships. Once you leave your ship you have a rather long walk compared to most places to get from your ship to the terminal, but the view is lovely. Once you get to the port terminal there is a lot to see and do. There was a pool, birds, flamingos, and more shops and restaurants than at most other ports I have been to. The downside was the the cost of food and drinks here was more expensive than most ports and far more expensive than what you will find in the old fisherman's village a mile or two south of the port called Mahahual. A taxi is less than $5.00 or you can rent an electric bike for the day for around $50.00 which is super. It is also very difficult to find the exit to get out of the port terminal; we walked in circles.
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Allen B Thank you so much for taking the time to leave this review. We are happy you had a good time checking everything we have for you. On the other hand, we try to give the cost other ports give, however, we will take your comments into consideration for future cruisers. Have a great week!
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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