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Review Highlights
Best cruise port in the Caribbean

This is our 3rd time here in 5 years and it still is our favorite. Good shopping, good restaurants... read more

Reviewed yesterday
Mike K
,
Cleveland, Ohio
A Little Shopping

Decided to spend some money at this port. There were many places to eat and shop. Enjoyed the... read more

Reviewed 4 days ago
570jimmyd
,
San Antonio, Texas
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Traveler Overview
  • Excellent40%
  • Very good29%
  • Average16%
  • Poor9%
  • Terrible6%
Travelers talk about
“swim up bar”(35 reviews)
“lots of shops”(35 reviews)
“costa maya”(106 reviews)
About
Costa Maya is one of Mexico's most popular cruise ports and emerging travel destinations located just hours from Cancun on Mexico's southern Yucatan Peninsula. The modern port is able to accommodate three ships at once, with the capability to dock...more
Suggested duration: More than 3 hours
Contact
Avenida del Puerto s/n | Terminal Maritima Costa Maya, Mahahual 77940, Mexico
+52 983 126 5554
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Reviews (1,002)
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All reviews swim up bar lots of shops costa maya large pool an excursion pool area t shirts dolphin experience swim with dolphins shopping area walk around golf cart cruise passengers western caribbean cruise lobster free wifi beach chairs
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1 - 10 of 861 reviews
Reviewed yesterday

This is our 3rd time here in 5 years and it still is our favorite. Good shopping, good restaurants, and good sights. even has a pool!

Thank Mike K
Reviewed 4 days ago

Decided to spend some money at this port. There were many places to eat and shop. Enjoyed the selection with some better quality items mixed in here.

Thank 570jimmyd
CostaMayaMahahual, Director de Relaciones con Clientes at Costa Maya Port, responded to this reviewResponded yesterday

Hello Jimmy! Thank you for your comments, we're glad you had a great time at Costa Maya. We will be happy to have you back so you can try our 4 Interactive Experiences at the port. Best regards

Reviewed 4 days ago via mobile

Seeing dolphins forced to do tricks for tourist while the ocean is right there is cruel..people who do this attraction support the cruel trade od dolphins and its small and while you may think its cool to have one kiss you etc.its cruel and i...More

4  Thank animalfriend87
Reviewed 4 days ago via mobile

Great cruise stop. There is a number of shops at the end of the the long cruise ship pier. At the beginning of the day, I skipped all of the shops to go over to the beach town. The beach town had some souvenirs, but...More

Thank N6259EEedwardc
CostaMayaMahahual, Director de Relaciones con Clientes at Costa Maya Port, responded to this reviewResponded yesterday

Hello Edward! Thank you for your comments, we're glad you had a great time at Costa Maya. We will be happy to have you back so you can try our 4 Interactive Experiences at the port. Best regards

Reviewed 5 days ago

Our cruise went to Costa Maya for about 8 hours. The port is friendly and easy to get around. There are lots of shops, swimming with the dolphins and a special bird walk on flexible walkways above the little village. You go from perch to...More

1  Thank Ann S
CostaMayaMahahual, Director de Relaciones con Clientes at Costa Maya Port, responded to this reviewResponded yesterday

Hello Ann! Thank you for your comments, we're glad you had a great time at Costa Maya. We will be happy to have you back so you can try our other Interactive Experiences at the port. Best regards

Reviewed 6 days ago via mobile

Very beautiful and enjoyable, loved it. Music, shopping, entertainment. Pool, kid friendly, adult friendly!

Thank neeta1919
CostaMayaMahahual, Director de Relaciones con Clientes at Costa Maya Port, responded to this reviewResponded yesterday

Hello Neeta! Thank you for your comments, we're glad you had a great time at Costa Maya. We will be happy to have you back so you can try our 4 Interactive Experiences at the port. Best regards

Reviewed 6 days ago

Most ports have many of the same shops, or types of shops, but this one is different. They have the usual fare, but have a big swimming pool with a swim up bar at Sr. Frogs, they have a Dolphin encounter where you can swim...More

1  Thank photoshopmike
CostaMayaMahahual, Director de Relaciones con Clientes at Costa Maya Port, responded to this reviewResponded yesterday

Hello Mike! Thank you for your comments, we're glad you had a great time at Costa Maya. We will be happy to have you back so you can try our 4 interactive experiences at the port. Best regards

Reviewed 1 week ago via mobile

Got off the ship and wandered in to check it out. Immediately found shaded lounge chairs by the pool and just relaxed. Service was excellent and food and drinks were good. Swam in the pool for a bit then just enjoyed the people watching. Spent...More

Thank Melissa C
CostaMayaMahahual, Director de Relaciones con Clientes at Costa Maya Port, responded to this reviewResponded yesterday

Hello Melissa! Thank you for your comments, we're glad you had a great time at Costa Maya. We will be happy to have you back so you can try our 4 interactive experiences at the port. Best regards

Reviewed 1 week ago via mobile

Our NCL stop in Costa Maya was a pleasant surprise! We have been here before and always booked excursions. This time we thought we would wing it and just walk on our own. Cute shops, good food... check out the Meat booth, and a clean...More

Thank stacey l
CostaMayaMahahual, Director de Relaciones con Clientes at Costa Maya Port, responded to this reviewResponded yesterday

Hello Stacy! Thank you for your comments, we're glad you had a great time at Costa Maya. We will be happy to have you back so you can try our 4 interactive experiences at the port. Best regards

Reviewed 1 week ago via mobile

We loved shopping in costa maya at the port. Tons of great shops... Cariloha, del sol, and much more. Clean facilities and friendly shopkeepers. Lots of dancers and performers. We really enjoyed it!!!

Thank MindyB1017
CostaMayaMahahual, Director de Relaciones con Clientes at Costa Maya Port, responded to this reviewResponded yesterday

Hello Mindys! Thank you for your comments, we're glad you had a great time at Costa Maya. We will be happy to have you back so you can try our 4 Interactive Experiences at the port. Best regards

View more reviews
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Questions & Answers
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Sheryl A
October 24, 2018|
AnswerShow all 4 answers
Response from 0ur_0pini0n | Reviewed this property |
This time we just hung out at the port due to the weather. But in the past we have been to Maya Chan Beach and it is worth every dime you pay for it. It is the #1 rate thing to do on Trip Advisor in Costa Maya. The best... More
0
Votes
Erkki M
October 23, 2018|
AnswerShow all 2 answers
Response from TCzones | Reviewed this property |
Avenida del Puerto s/n | Terminal Maritima Costa Maya, Mahahual 77940, Mexico +52 983 126 5554
0
Votes
Julie W
October 21, 2018|
AnswerShow all 6 answers
Response from Candice O | Reviewed this property |
According to the locals, depends on the time of year. From September to November not usually.
0
Votes