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Toucan Tours

Chacchoben | Costa Maya Ruins Toucan S.A. de C.V., Mahahual, Mexico
+52 800 903 9200
Review Highlights
Chaccoben tour was great

Booked this tour through another company, which provided directions. Getting to the meeting point... read more

Reviewed 1 week ago
Lee S
Broomfield, Colorado
Toucan Tours is great for cruise stops

We enjoyed our Chacchoben trip with Toucan Tours. They’re located outside of the Costa Maya port... read more

Reviewed 1 week ago
Miami, Florida
via mobile
Read all 157 reviews
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Puerto Costa Maya Mahahual Quintana Roo, México.
  • Excellent81%
  • Very good14%
  • Average1%
  • Poor3%
  • Terrible1%
Travelers talk about
“pineapple” (34 reviews)
“great tour” (15 reviews)
“mayan ruins” (22 reviews)
Chacchoben | Costa Maya Ruins Toucan S.A. de C.V., Mahahual, Mexico
+52 800 903 9200

Similar Things to Do in Mahahual

Write a ReviewReviews (157)
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1 - 10 of 147 reviews

Reviewed 1 week ago

Booked this tour through another company, which provided directions. Getting to the meeting point is interesting because of port layout - you have to wind through all the stores before you get to the parking lot. Once there, head across and left through the gate....More

Thank Lee S
Reviewed 1 week ago via mobile

We enjoyed our Chacchoben trip with Toucan Tours. They’re located outside of the Costa Maya port and then a block or so down the street. Going outside of the port and cruise-sponsored excursions is less expensive and you get to go in smaller groups. All...More

Thank Erik5000
Reviewed 1 week ago via mobile

We had Bernie from Toucan tours drive us from la Paz to Manuel Antonio and a few days later, from Manuel Antonio to Tamarindo. There were five of us traveling together. There was wifi in the vehicle. Our driver took us to “off the beaten...More

Thank Lisa G
Reviewed 1 week ago via mobile

Amazing drivers and guides. We felt very safe and everyone was very friendly and accommodating. The guide was very knowledgeable. Highly recommend booking shore excursions with them. Cheaper and better than excursions booked directly through the cruise lines. We only had 10 in the van...More

Thank Travis O
Reviewed 2 weeks ago

We took the tour while stopping in Costa Maya on a cruise. It was advertised to be 100 yards from the gate, much farther. When we arrived we were offered a beer or water, that was nice. We asked to make sure that this was...More

1  Thank tomarmstrong1962
Reviewed 2 weeks ago

Had researched Tucan Tours before our cruise and we were not disappointed. Israel 1, our sales rep, was informative and helpful. We were sold! Israel 2, our driver was amazing too. Drive was pleasant and not too long. Carlos, our guide at the ruins was...More

Thank pat t
Reviewed 2 weeks ago via mobile

Our guides Carlos and Guillermo were very friendly and knowledgeable. We were taken care of from start to finish. The tour of the ruins was interesting and informative, with a comfortable ride in a passenger van. Ghere was a rest area with shops and cold...More

Thank btodor
Reviewed 3 weeks ago

First time we have visited any Mayan Ruins. It was raining when we got off the ship, as we were making our way to the meeting point in Costa Maya one of the staff met us outside the pier with umbrellas and brought us to...More

Thank Dan P
Reviewed 4 weeks ago

Toucan tours provides great tours that will give you time in port before you have to head back to ship, when leaving costa Maya port take exit to tour buses and leave port head 2 block away to their street-side office/staging area. it is a...More

Thank Rick D
Reviewed 4 weeks ago

Great price, staff was very helpful. They were courteous, kind, informative and gave you the whole works. I would highly recommend. We had Carlos as a tour guide, he's great!!

Thank Reagan C
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Ask a question
Questions & Answers
May 26, 2017|
AnswerShow all 9 answers
Response from waterguy2014 | Reviewed this property |
We purchased the tour online prior to the cruise !
Brittney M
January 26, 2017|
AnswerShow all 6 answers
Response from cindynewyork | Reviewed this property |
Sorry for the delay. What I did was Google the tour name to get a location of where to go once I left the ship. The map and directions were awesome and it is really close to the exit gate. You would do better to ask the... More