Aktun Chen

Aktun Chen, Akumal: Hours, Address, Aktun Chen Reviews: 4.5/5

Bodies of Water • Caverns & Caves
9:30 AM - 5:30 PM
Monday
9:30 AM - 5:30 PM
Tuesday
9:30 AM - 5:30 PM
Wednesday
9:30 AM - 5:30 PM
Thursday
9:30 AM - 5:30 PM
Friday
9:30 AM - 5:30 PM
Saturday
9:30 AM - 5:30 PM
Sunday
9:30 AM - 5:30 PM
About
An underground cave with spectacular rock formations.
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Tours and Tickets
Popular mentions

4.5
2,078 reviews
Excellent
1,569
Very good
388
Average
72
Poor
19
Terrible
30

Kimberly G
6 contributions
Natural Wonder
Jul 2021
I've been coming to the Mexican Riveria for 18 years, and this experience was my favorite ever. My friend and I did the cave tour and the underground river. Both were beautiful, but it was an unexpected pleasure to view monkeys swinging from the trees without an enclosure, and the deer that were everywhere. Our guide for the cave, Jaime, was so knowledgable, fun, and kind. We also loved our guide for the underground river, Genaro. He pointed out the coolest things about the underground river. I loved it so much that I'm bringing two sets of guests back before the end of the month. Next time I'm trying the zip line too!
Written July 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

alicekao
Dallas, TX58 contributions
Amazing experience...
Jul 2021
Visiting Aktun Chen is the highlight of this trip to 8 year old daughter and I.
The dry cave is breathe taking beautiful... Our guide Jamie is very sweet and knowledgeable..
The cenote is also amazing... It's a underground Cenote.. We even see bats (fruit bats).
No restaurants at this time.. SO bring a snack if needed.
I will go back again next time to Riviera Maya...
Written July 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

marcelarosen
Fort Lauderdale, FL3 contributions
Amazing cenote
Jul 2021
The water is amazingly clear and refreshing and the cenote is beautiful. The guide gives you a little tour while providing some information and then lets you just swim around and do your thing! We wish we had skipped the underground cave and gone straight to the cenote, but alas.
Written July 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Khristy H
1 contribution
Excellent time for family who wants to be active
Jul 2021 • Family
We had a wonderful time with Alexi, Jorge, and Jose. We had a group of 7 ranging from 7 to 45. The gear was in good shape. The guys were a lot of fun and made it a great experience for us all. They seem to genuinely enjoy their job and interacting with people. Make sure you bring bug spray! (But if you don’t, you can buy some in the shop.)
Written July 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Ethan R
Corinth, TX3 contributions
One of the best!
Jul 2021 • Family
Lovely scenery! The guides were very personable, and I felt very safe even when hanging upside down. I’d like to mention George and alex, among the many others that were there, they were especially nice in guiding us down the wires!
Written July 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jesse B
Winter Park, FL1 contribution
Cenote in paradise
Jun 2021 • Couples
Alfredo was an excellent and hilarious guide through the caves and made sure we had the best experience. He was knowledgeable about the history of the cenote and had us laughing the whole time. Swimming in the cenote was our favourite thing we did in Akumal. We can not recommend the whole experience enough.
Written July 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Kevin S
3 contributions
Great Tour, Despite the weather
Jun 2021
We did the cave tour and cenote swim, and they were both incredible, despite the fact that it was raining the entire day (tropical depression). The staff was great and accommodating. Wish we could have done the zip lines, but that wasn't their fault.
Written June 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
It was a pleasure having you at  AKTUNCHEN  NATURAL PARK  enjoying one of the most natural experiences in the Mexican Caribbean. We are very pleased to know you have had a fantastic day in our facility and enjoying excellent service from our team collaborators. We appreciate the time you spent sharing you experience with us and hope we can seeing you again in the near future. Best Regards,
Written June 28, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ARJ
7 contributions
Hidden Gem
Jun 2021 • Family
My family of 4 opted for the combo tour. It was the best deal and affordable in comparison to some of the other similar experiences in the area. We started with the zip line and Josue and Jorge took good care of us. There were 10 fun lines in the jungle that you could ride regular, run and jump, as well as go upside down! Next, we did the cave tour which was amazing. I’ve never seen anything like it! The cave was expanse, beautiful, and our guide was knowledgeable. Lastly, we swam in the nearby cenote. It was breathtakingly beautiful and refreshing. The kids were even able to feed the fish. There were also animals to look at in a section of the park too. Overall, it was a wonderful experience, excellent service, and an adventurous, memorable day. I would highly recommend this park because it was not all all crowded with all the tourist buses too! There was a photographer that documented the whole experience for us too. The photos were professional quality! I’m so glad we were able to experience Aktun Chen!
Written June 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
It was a pleasure having you at  AKTUNCHEN  NATURAL PARK  enjoying one of the most natural experiences in the Mexican Caribbean. We are very pleased to know you have had a fantastic day in our facility and enjoying excellent service from our team collaborators. We appreciate the time you spent sharing you experience with us and hope we can seeing you again in the near future. Best Regards,
Written June 22, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bishopmom
Bishop, CA14 contributions
An excellent day, far surpassed my expectations!
Jun 2021 • Family
What a fantastic day! We purchased the zip line, cave walk and cenote package. WELL WORTH IT!!! We came prepared with good walking shoes, water shoes, towels and a change of clothes. The zip lining was a blast, even during the brief rain showers! My 80 year old mum even had a blast! The guides were super fun (Jorge, Joshua and Alfredo, I can’t remember our cenote guides name but he was great too!) Excellent service, the cave and cenote were just so incredible and beautiful. I felt like I went back 1million years in time! I would highly recommend this eco park. We saw monkeys, deer, parrots, wild pigs, iguanas and lots of other birds. Just an absolutely fantastic day!
Written June 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
It was a pleasure having you at  AKTUNCHEN  NATURAL PARK  enjoying one of the most natural experiences in the Mexican Caribbean. We are very pleased to know you have had a fantastic day in our facility and enjoying excellent service from our team collaborators. We appreciate the time you spent sharing you experience with us and hope we can seeing you again in the near future. Best Regards,
Written June 12, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

UtahBrowntrout
Utah168 contributions
Great visit we’ll worth the trip.
Jun 2021 • Family
The staff at Atkins Chen are very helpful. The cenote is worth the price of admission. The animal preserve is not what it once was. Great experience!!
Written June 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
It was a pleasure having you at  AKTUNCHEN  NATURAL PARK  enjoying one of the most natural experiences in the Mexican Caribbean. We are very pleased to know you have had a fantastic day in our facility and enjoying excellent service from our team collaborators. We appreciate the time you spent sharing you experience with us and hope we can seeing you again in the near future. Best Regards,
Written June 12, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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