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Aktun Chen

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Open Now: 9:30 AM - 5:30 PM
Open today: 9:30 AM - 5:30 PM
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Traveler Overview
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“cave tour”(156 reviews)
“dry cave”(52 reviews)
“zip lining”(174 reviews)
About
An underground cave with spectacular rock formations.
Open Now
Hours Today: 9:30 AM - 5:30 PM
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Contact
Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
Website
+52 984 109 2061
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Ways to Experience Aktun Chen
from $82.00
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from $80.00
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Reviews (1,608)
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All reviews cave tour dry cave zip lining cenote swim catfish spider monkeys beautiful cave underground cenote dirt road natural park the main highway cave system knowledgeable guide cenote experience crystal clear water stalactites and stalagmites bug spray
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1 - 10 of 970 reviews
Reviewed 2 days ago

A friend recommended this cave experience. Took awhile to get there from our hotel - it's set way back from the highway. But the cave is really beautiful. A bit expensive.More

Date of experience: February 2019
Thank Theresa H
lorenzoancona, Director General at Aktun Chen, responded to this reviewResponded yesterday

It was a pleasure having you at  AKTUNCHEN  NATURAL PARK  enjoying one of the most natural experiences in the Mexican Caribbean. We are very pleased to know you have had a fantastic day in our facility and enjoying excellent service from our team collaborators. We appreciate...More

Reviewed 3 days ago via mobile

This park was lots of fun. Only 5 minutes from where we were staying at Chan Chumyuil. We did the zip lines. Also, the cenote. The zip lines were all jungle canopy which is very family friendly. For me, who swore she’d never do zip...More

Date of experience: December 2018
Thank Rosemary Z
lorenzoancona, Director General at Aktun Chen, responded to this reviewResponded yesterday

It was a pleasure having you at  AKTUNCHEN  NATURAL PARK  enjoying one of the most natural experiences in the Mexican Caribbean. We are very pleased to know you have had a fantastic day in our facility and enjoying excellent service from our team collaborators. We appreciate...More

Reviewed 3 days ago via mobile

My husband, daughter, son in law, three granddaughters and myself visited Aktuchen in January. It was absolutely wonderful. Our zip line guides Josue and Javier were awesome with our grand girls, ages 5,6 and 10. The girls had never been ziplining before and it was...More

Date of experience: January 2019
Thank KathyS1717
lorenzoancona, Director General at Aktun Chen, responded to this reviewResponded yesterday

It was a pleasure having you at  AKTUNCHEN  NATURAL PARK  enjoying one of the most natural experiences in the Mexican Caribbean. We are very pleased to know you have had a fantastic day in our facility and enjoying excellent service from our team collaborators. We appreciate...More

Reviewed 4 days ago via mobile

We had the pleasure of having Josue, Javier and Alexis for our zip line guides. They made the experience so much fun! 5 stars +++. Would definitely recommend. Also the cenote was a nice cool off after being outside in the heat..very cool experience.More

Date of experience: February 2019
Thank janer1782019
lorenzoancona, Director General at Aktun Chen, responded to this reviewResponded yesterday

It was a pleasure having you at  AKTUNCHEN  NATURAL PARK  enjoying one of the most natural experiences in the Mexican Caribbean. We are very pleased to know you have had a fantastic day in our facility and enjoying excellent service from our team collaborators. We appreciate...More

Reviewed 5 days ago via mobile

Our hotel (Bahia Principe Akumal) provided this excursion on site with dune buggies to reach this park. Once at Aktun Chen, we were shown a variety of animals and a walking tour of an undisturbed stalactites cavern/cenote. Once completed, we were caravanned to another larger...More

Date of experience: February 2019
Thank O4457OUmikel
lorenzoancona, Director General at Aktun Chen, responded to this reviewResponded yesterday

It was a pleasure having you at  AKTUNCHEN  NATURAL PARK  enjoying one of the most natural experiences in the Mexican Caribbean. We are very pleased to know you have had a fantastic day in our facility and enjoying excellent service from our team collaborators. We appreciate...More

Reviewed 1 week ago via mobile

Our visit to the Aktun Chen cenote was fantastic and exactly what we were looking for. Being pregnant zipline and adventure tours were out so we booked only the cenote part of the park from the bahia principe resort. Our transport arrived right on time...More

Date of experience: February 2019
Thank Traveller20190
lorenzoancona, Director General at Aktun Chen, responded to this reviewResponded yesterday

It was a pleasure having you at  AKTUNCHEN  NATURAL PARK  enjoying one of the most natural experiences in the Mexican Caribbean. We are very pleased to know you have had a fantastic day in our facility and enjoying excellent service from our team collaborators. We appreciate...More

Reviewed 2 weeks ago via mobile

We arrived with a family group of all ages - 4 to 72. We loved the bumpy ride in coming in and then the delightful walk to the restaurant where we enjoyed viewing the wild pigs, monkeys, deer, coatimundi, and birds...some in habitats and some...More

Date of experience: January 2019
Thank TennTina
lorenzoancona, Director General at Aktun Chen, responded to this reviewResponded yesterday

It was a pleasure having you at  AKTUNCHEN  NATURAL PARK  enjoying one of the most natural experiences in the Mexican Caribbean. We are very pleased to know you have had a fantastic day in our facility and enjoying excellent service from our team collaborators. We appreciate...More

Reviewed 2 weeks ago via mobile

Clemente was our guide and his love of the Yucatán peninsula was evident. We LOVED the cave adventure! (We were very appreciate of the provided helmets!) Beautiful cenote’s, got to see some wildlife and learn some history. Great lunch at the restaurant. Great time!More

Date of experience: January 2019
Thank hollyd131
lorenzoancona, Director General at Aktun Chen, responded to this reviewResponded yesterday

It was a pleasure having you at  AKTUNCHEN  NATURAL PARK  enjoying one of the most natural experiences in the Mexican Caribbean. We are very pleased to know you have had a fantastic day in our facility and enjoying excellent service from our team collaborators. We appreciate...More

Reviewed 3 weeks ago via mobile

This place was amazing! We went early, which made it to where we had an unexpected private tour with Jaime. The cenotes are one of the most beautiful things I’ve ever seen! Crystal clear water. It can’t be explained with words or pictures, you’ll just...More

Date of experience: January 2019
Thank skeeter716
lorenzoancona, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

It was a pleasure having you at  AKTUNCHEN  NATURAL PARK  enjoying one of the most natural experiences in the Mexican Caribbean. We are very pleased to know you have had a fantastic day in our facility and enjoying excellent service from our team collaborators. We appreciate...More

Reviewed 3 weeks ago

Wonderful tour with very well english speaking guides! We started with the cave tour and we were a small group of just 7 in total and the only ones in there. Our guide was awesome, explained a lot of things to us and made the...More

Date of experience: January 2019
Thank Magdalena V
lorenzoancona, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

It was a pleasure having you at  AKTUNCHEN  NATURAL PARK  enjoying one of the most natural experiences in the Mexican Caribbean. We are very pleased to know you have had a fantastic day in our facility and enjoying excellent service from our team collaborators. We appreciate...More

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Questions & Answers
Ask a question
LauraDon04
October 28, 2018|
AnswerShow all 6 answers
Response from dzimmermn | Reviewed this property |
You really need transportation, through the jungle, to move from one place, to the other. I wouldn't recommend traversing the jungle alone and I don't know if they would permit that, once you are inside their grounds. There... More
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856dianad
June 21, 2018|
AnswerShow all 2 answers
Response from lorenzoancona | Property representative |
Hi Just 15 km north
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Travel Forum Posts
Kay64
Montreal
Aktun Chen (10 Replies)
Hi again: Just looking at options for excursions from Grand Palladium. I got some good suggestions in my last question. In doing a bit of web surfing I came across Aktun Chen. How does this place compare to Gran Cenote? The dry cave also looks interesting, although I could do without the zip lines. Can one take a collectivo there? Can one even just show up, or do you need a reservation beforehand? Thanks, K
October 06, 2011|
Response from|
This is a good place to visit at least once. The underground cave tour is impressive, well lit and with a super clear cenote. They have a bit of a wildlife refuge that is interesting to visit. Don't know about the zip lines and I would say it's a more educational tour than Gran Cenote. You can take a collectivo, but it's a fair ways off the highway; too far to walk comfortably in the heat. You can show up when you want but the tour times I think are regimented. Don't set anything down...More
CarinaDia
Alberta
Aktun Chen from the Bahia (11 Replies)
Our group has decided to to check out Aktun Chen when we are there next week. Can anyone advise as to how far from the resort it is, and if a cab or collectivo would be the way to go? If taking a tour from the resort is a better option, I would like to know that as well. Thee are six of us, 2 children. Thanks for your help.
February 23, 2010|
Response fromRonAKA|
I believe the road to Aktun Chen is right at the GBP resort, so a colectivo will not get you any closer than the resort itself. However it looks like it is about 2.5 miles west into the jungle. Probably too far to walk. A taxi certainly would get you there. You may want to see if there is any service from the park that would pick you up, or meet you at the highway. Also you may want to compare it to Hidden Worlds. You can get to it with a colectivo.
JoseCarloAponte
San Juan, Puerto Rico
The eco park battle: Aktun Chen vs LabnaHa vs Kantun Chi (2 Replies)
I have 1 day left to fill my activity/things to-do list for my Playa del Carmen visit and I'm between these 3 eco parks: Aktun Chen at Akumal, LabnaHa at Tulum and Kantun Chi at Playa del Carmen. All parks offers various cenotes, caves and zip lines (except Kantun Chi). And I'm really having trouble deciding in which one to spend the day. Or does anyone had visited 2 different parks in a day? Thanks in advance.
February 10, 2015|
Response fromKieuK2014|
Hi there, I had been at 2 of the parks, Aktun Chen (around Xmas last year) and Labnaha (on the Jan 2nd this year). In my opinion, Labnaha is far more beautiful than Aktun Chen. At Aktun Chen I did the zipline and the snorkeling in the Cenote. The zipline is in the middle of the forest. The cenote has some light going in, so it is not so dark, the water is very clear and beautiful. Labnaha: the zipline was though the open cenote (lake). This place is very beautiful. After the zipline we...More