Hi michneill, Thank you for your question, it takes roughly 1 hour and a half to arrive to the Whale Sharks from the pick-up point. For more information, such as Whale Shark season or what the tour includes, please visit our website or contact us directly :o) We hope to see you soon michneill!

Hi Mark, Wonderful! Yes, please do contact us directly via our website (TripAdvisor does not allow links; otherwise we'd provide them) and we'll gladly explain what options we can offer... or feel free to call us: Phone (52) 984 875 9032 Toll free in Mexico 01 800 462 1212 Thank you for your question... and a special thanks to Jim Y for his excellent answer!

Hi 4ureyes1221, Sure! Please visit our website, type "Akumal Dive Shop" on Google Search to find us (TripAdvisor does not allow links; otherwise we'd provide them), under Whale Shark Snorkeling you'll find the info you're looking for... book from here if you like! Feel free to call us: Phone (52) 984 875 9032 Toll free in Mexico 01 800 462 1212 Thank you for your question!

Hi Kenneth, We’re happy that you've chosen to visit Akumal with your daughter… we think you’ll have a delightful time experiencing the remarkable sealife here! Yes, you may rent equipment without a tour; and entrance to the bay opens at 9:00 am. See you both soon Kenneth!

Hi Tracynbuzz, Thank you for your thoughtful comments and genuine concern—we appreciate that you took the time to share these detailed observations with us regarding your experience in Akumal, Tracy. First, you wrote that ‘The street right in front of your business is very dangerous for pedestrians and people riding bikes’—here we must emphasize the ‘sidewalk system’ that Fred mentions. Please consider the street is not meant for pedestrians; we understand there should be signs clearly highlighting this and the designated areas for walking and riding bikes. Fred makes a valid point, this ‘system’ could be bettered and we’re striving to do our part (although there’s only so much we can do as one business), however, for the time being, it serves its purpose—and it’s much safer for pedestrians than the street! Regarding your question about the possibility of ‘tour groups [parking] in the parking lot near the library’ and the ‘Many [vans that] just stay parked in the area’—we only receive 3 of these tour vans a day; therefore, the rest of the vans are not our clients. We hope you found our comments helpful, Tracy... and thank you Fred and Ray for adding to this discussion as well :o)

Hi Gerald, Awesome that you've done some memorable diving with us... and thank you for your well-written question! Could you please e-mail us your query so that we can provide a satisfactory answer? Oh... and we appreciate your input Jodey!

Hi linc133, Thank you for your questions! We're delighted to read that you'll be visiting in July :o) Regarding the dives you're looking forward to, including Cozumel and the cenote dives, we'd love to show you around and share unforgettable adventures with you! On our website you can see the prerequisites for the cenote dives (TripAdvisor does not allow sharing contact information, just type Akumal Dive Shop on Google or similar search engine)--or e-mail us and we'll provide further details. Unfortunately, we currently do not pick up from hotels.

Hi there Charlotte! Yes, of course! At the time of this writing, the rental cost for snorkeling equipment is $17 USD and access to the beach through our shop is free of charge—otherwise, if you do not pass through our shop, it's $100 Mexican Pesos per person to have access to the restrooms and showers.

Hi 4ureyes1221! Sorry, no Hookah Diving that we know of... neither in nor near Akumal (for the moment :) Thank you everyone for your answers! Have a great day!