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Fly Volare
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Certificate of Excellence
Traveler Overview
  • Excellent70%
  • Very good16%
  • Average5%
  • Poor0%
  • Terrible9%
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About
Suggested duration: 2-3 hours
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Contact
Carretera Libre a Tulancingo, Km 27.5, San Juan Teotihuacan 55853, Mexico
Website
+52 55 4747 2716
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Reviews (98)
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1 - 10 of 31 reviews
Reviewed March 14, 2019 via mobile

The best thing I’ve ever done in Mexico. Booked via our hotel. Got picked up at 5:10am and taken to site. All the crew were so friendly. Check in was easy and coffee and biscuits/fruit available before the flight. Lots of hot air balloons taking...More

Date of experience: March 2019
Thank SvdB69
Reviewed December 9, 2018

This company needs a shake up. Our flight was supposed to be at sunrise but we ended up waiting hours, being told each time we inquired " you will be next " which was untrue . Speaking to others it seems they book many for...More

Date of experience: December 2018
Thank Louieathens
Reviewed December 8, 2018 via mobile

We booked a sunrise hot air balloon ride for my Mum’s birthday, to depart at 6.30am. At 7.45am we still hadn’t taken off and had been given a number of different excuses as to why we were still waiting. Each time we asked when our...More

Date of experience: December 2018
Thank Sarah B
Reviewed May 17, 2018

This Volare tour is amazing!! It is very well organized. They pick us up at our hotel at 6:50am fm our hotel. The hot air balloon pilot Christian was very friendly and funny, the flight and the landing were very smooth, and the view of...More

Date of experience: April 2018
Thank orbec12
Reviewed January 6, 2018 via mobile

Went with this company on the recommendation of our hotel. They picked us up at 6am for a 30 mins drive to the launch zone. Then proceed to keep us waiting for nearly 2 hours before we got on a balloon. The staff kept saying...More

Date of experience: January 2018
Thank Rwd181
Reviewed December 27, 2017 via mobile

One of the best experiences me and my husband have ever had! I completely recommend it. Volare team will pick you up from your hotel in Mexico City for a reasonable additional fare (very early in the morning) to arrive at 7am to the site....More

Date of experience: December 2017
Thank anachoink
Reviewed August 23, 2017 via mobile

What to say!? The whole experience was amazing, may be the "getting there" part wasn't, but I didn't read they offered the transfer from CDMX, so really it was sort on me ! Welcoming personnel, great breakfast and highly professional staff ... it was all...More

Date of experience: August 2017
Thank Alex H
Reviewed July 8, 2017 via mobile

Timely pick up from hotel in minibus I was very sick on this trip and the driver was very accommodating Balloon check in was smooth and efficient with only a 10-15 min wait to board our balloon Once up in the air the ride was...More

Date of experience: July 2017
Thank Jeordie84
Reviewed January 25, 2017 via mobile

It's absolutely worth to Do it. We have been 9 passengers on a nice sunny morning. Even in January It was Not too cold. Pick up from the Hotel was very comfortable and on time at 6:00 am. We payed ~ 2490 mxp and an...More

Date of experience: January 2017
Thank Miss A
Reviewed January 12, 2017

I gave it as a gift to my fiance because it was his first time in my birth country, it was an amazing experience, we were very lucky to flew in one of the newest balloons and enjoyed a long time view of the Pyramids...More

Date of experience: December 2016
Thank Abril V
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Questions & Answers
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Adrian E
February 24, 2016|
Answer
Response from RegD1945 | Reviewed this property |
Hotel pickup depends on which hotel, as they usually pick up anywhere in Centro. Itsincluded in the price. For special occasions you can buy a personalized banner to keep after the flight. You are returned to your hotel... More
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