AquaTerre Spa
AquaTerre Spa
5
This location was reported permanently closed
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Important Advisory & Closure Announcement, due to the COVID-19 situation, please be advised ​AquaTerre Spa will be closed until further notice.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


5.0
5.0 of 5 bubbles30 reviews
Excellent
28
Very good
0
Average
0
Poor
2
Terrible
0

Robyn K
2 contributions
5.0 of 5 bubbles
Jan 2020 • Solo
I have never been to a more comfortable spa with the most warm hearted esthetician’s. They truly care and take the details very seriously when it comes to cleanliness and comfort. Their facial was hands down the best I have ever had. The products they use are only the best, high quality cosmetics and skin care. I will definitely be back and I highly recommend.
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear.Guest, thank you for your recommendation and feedback regarding your experience with us, we look forward to your next visit.
Written January 19, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kinleytravels
Alice Springs, Australia47 contributions
5.0 of 5 bubbles
Jun 2018 • Solo
I rarely treat myself to manicures but my son and his wife gave me a gift certificate to Aquaterre Spa.

I booked a deluxe mani-pedi treatment and spent 2-1/2 hrs being pampered by Monique. The spa is beautiful and with Nanoose Bay as a backdrop, it was easy to relax and enjoy the scenery. Monique's warm and engaging personality made it a really great experience.

I would recommend asking for Monique for any spa treatments. It was a gift I'll enjoy long past the gel nail polish has faded.
Written June 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, thank you for your thoughtful review and recommendation, what a pleasure having you with us and look forward to your return.
Written August 15, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Heather R
6 contributions
5.0 of 5 bubbles
Dec 2016 • Couples
My partner and I live on the mainland and we discovered AquaTerre Spa when visiting parents on the island around my birthday. My wonderful partner treated me to reflexology and head massage in the morning and then a couples massage in the afternoon! I have been wary of spas in the past because I find they can feel fake, and then also because I work in the wellness industry so I know I lot of massage therapists and thus have a high standard. With that in mind, let me tell you that Brenda and Patrick are phenomenal. The service is incredible but the massage is out of this world. My partner and I have never felt so rejuvenated. The staff are authentic and very knowledgeable. We will not be having a future trip to the island which does not include a visit to AquaTerre! In fact this review is being written following our second visit to the spa ;)
Written December 30, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guests, thank you for taking the time to write your review and share your experience, knowing that you have felt the care for your wellbeing is invaluable to us and look forward to all your visits!
Written February 5, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Paul Linda N
Vancouver169 contributions
2.0 of 5 bubbles
Jan 2016 • Solo
My deluxe mani-pedi was a gift from my husband for my 60th birthday. I was very disappointed as it was not at all a relaxing experience. Brenda was lovely and provided my treatment. I was surprised as very little work was done to remove the rough skin from the bottom of my feet... just what I was most looking forward to. Patrick seemed to enjoy hearing himself talk. It was a special treat for me so I did not complain, not wanting conflict on my 60th birthday. I would not go back.
$140.00 for spa treatment and leaving more stressed than when I got there!
Written January 30, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ronald7581340
Vancouver Island, Canada5 contributions
2.0 of 5 bubbles
Dec 2015 • Friends
We have been going to Aqua Terre Spa for years. My husband gets my daughter and myself pedicures 3 times a year. It has been our favourite spot. We were looking forward to our ultimate pedicures which we had received for christmas. We arrived and were told there were new owners. Very friendly people. They told us they moved the pedicure room to the lounge room. When we got to the pedicure chairs we were surprised to see that people were sitting in the same room (about 3 feet away) having appetizers and a glass of wine. It seemed so strange to see people having a glass of wine and eating next to the pedicure station where they are scraping feet and cutting toe nails!. I can understand the attraction of having a glass of wine and an appetizer while you are getting a pedicure but seeing someone else in the same room not having a pedicure eating seemed very bizarre. The owners did our pedicures. That was very different as well. One did the pedicure part and the other did the massage however, I didn't want a massage so my daughter had her pedicure done by both the owners. The fellow she had was very nice but he was clear he did not like doing pedicures. Not a lot of selection for nail colour and the lighting was so bad it was difficult to pick a colour. The woman who did our pedicures was very nice but she had too much to do and when you pay almost $200 for 2 pedicures we felt we should have had 2 people.. The previous Aqua Terre was excellent. They always had a great selection of nail polish, the small room was intimate and private, and we had our own professional aestheticians.
We did enjoy the 2 owners but we feel they should not have opened so soon. They were not prepared and it was not the usual experience. There's a good chance they will improve but my daughter and I felt that they should not have been open at this point.
Written December 29, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guests Happy to hear you enjoyed your time with us and it is most unfortunate to hear your experience was not entirely to your satisfaction, had we been informed at the time we would have done our best to resolve any concerns. Its been a pleasure having reopened the spa, meeting the needs of many satisfied guests and look forward to your next visit in the New Year!
Written January 3, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amanda D
Victoria, Canada12 contributions
5.0 of 5 bubbles
Sep 2018 • Couples
We booked at the last minute for a Couples Massage and it was so lovely. They were so accommodating and the Spa is beautiful and reasonably priced compared to other Spas in the area. Joanne and Faalon were great from the minute we arrived till we left. We needed some relaxation and that is exactly what we got. Fantastic massage and ambiance. Since we were staying at the Resort we spend some time in the hot tubs, pool and sauna after our treatment to make it an enjoyable afternoon with out a huge price tag. Will definitely be back.
Written October 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guests thank you for your wonderful feedback, knowing your time spent with us was relaxing and enjoyable is much appreciated, looking forward to your next visit.
Written October 3, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jonelle v
8 contributions
5.0 of 5 bubbles
Apr 2017 • Couples
Patrick and Brenda (owners/RMTs) are absolutely wonderful. They were thorough with asking what we did for work so they could know where to focus. They even had recommendations as to exercises and stretches for long term benefits. They've absolutely done the work to ensure they know what different bodies need. Overall an incredibly relaxing, beneficial, and wonderful experience. Would highly recommend!
Written January 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, thank you for sharing your experience with us, (owners/MT’s) always a pleasure to provide beneficial service.
Written January 16, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brad M
1 contribution
5.0 of 5 bubbles
Apr 2017 • Couples
I want to start by saying I am a massage receiving veteran. I love my massage and have experience with dozens of practitioners.

A standout on all of those is Patrick. Heads and tails above the rest, his expertise and abilities are unparalleled. He has the technical knowledge to fix what hurts and the empathetic ability to find those places you didn’t even realize needed work. He has studied all over the globe and blends techniques to perfection.

The icing on the cake is the beautiful environment that Brenda and Patrick have created at Aqua Terre. From the moment you walk through the doors, you feel the relaxation and serenity to set the stage for what is to come. They are both extremely loving and lovely people to deal with.

Anytime I come to the island from the mainland, I make sure to book in to see them. They have amazing energy, a relaxing space and provide an absolutely tranquil and soothing experience. I would rate them 7/5 if google would let me :)
Written April 20, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, thank you for your most kind review, always a pleasure having you with us!
Written January 10, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

desertdog606
Casa Grande, AZ6 contributions
5.0 of 5 bubbles
Feb 2016
This is by far my favourite spa on Vancouver Island. The staff were extremely accommodating when coordinating treatments for several of us together. We all received very personalized service and the staff are extremely knowledgeable. A definite must go again.
Written February 28, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, thank you for your kind review and a pleasure to have accommodated the group of you and look forward to your next spa visit.
Written May 14, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

harmonyjunkie
Courtenay, Canada46 contributions
5.0 of 5 bubbles
Dec 2015 • Solo
The new owners are fantastic. I felt like I was being taken care of by a family member I was so well cared for. Had the Swept Away treatment - aromatherapy massage and reflexology, and would highly recommend this. Very relaxing and I feel about 10 years younger.
Written December 5, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest Thank you for sharing your wonderful experience and appreciate your recommendation. We look forward to your next visit.
Written December 25, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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AquaTerre Spa - All You Need to Know BEFORE You Go (with Photos)