Hanes Mall
11:00 AM - 8:00 PM
Monday
11:00 AM - 8:00 PM
Tuesday
11:00 AM - 8:00 PM
Wednesday
11:00 AM - 8:00 PM
Thursday
11:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
11:00 AM - 8:00 PM
Sunday
12:00 PM - 6:00 PM
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About
Hanes Mall features favorite stores such as Belk, Dillard's, Macy's, JCPenney, Sears, and Old Navy as well as specialty shops like American Eagle, Abercrombie & Fitch, Gymboree and Banana Republic.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
84 reviews
Excellent
26
Very good
36
Average
11
Poor
4
Terrible
7

John
16 contributions
Jul 2022 • Friends
If you had asked me a few years ago if I would recommend Hanes mall, I would have said no. You never saw security, the mall was super gross, and it just did not feel safe! However now, every time you go you are GUARANTEED to see security, the mall is a little cleaner (still kinda gross tho) but it just feels safer! I went again recently and saw at least 3 different security officers in the hour and a half I was there. Then when I went to leave I couldn't find my car, I called the security and asked for help, in under five minutes there was an officer there, the nice young man drove around the entire parking lot and found my car for me, then he came in his car and drove me over to my car! My only complaint is the number for security was hard to find, I could no find it anywhere on the mall website, I had to go to the mall office and get a business card. There are still plenty of good stores in this mall and it's definitely worth going to!
Written July 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

KNCA
Roanoke, VA618 contributions
Nov 2018 • Solo
I like shopping here. You can walk, eat, shop, and more. The food court is well appointed if you don't feel like doing the whole restaurant thing. Lots of good stores. And yes, you have to walk through an anchor store to get to the other side of the mall.
Written November 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

itsit
Winston Salem, NC20 contributions
Apr 2019 • Solo
Spoke to someone who knows the mall manger personally who he confirmed The Cheesecake Factory is coming to the property. Don’t know if the mall itself is getting it or if it’s on the outside but it is confirmed..some can deny all they want but it’s coming!! Get ready!!
Written May 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Donald T
2 contributions
Oct 2020
Have not been in Hanes Mall in over 5 yrs. Me and my wife used to go there on Fri. or Sat. night and walk around shopping, also eating there. This was back in the late 80's or early 90's. There was really very little problems there back then. Now its nothing but a collection point for all the hood rats. I would not go back in there if you gave me the merchandise for free. Stay Away !!! As far as that goes Winston-Salem is nothing but a toilet nowdays !!!!!!!
Written September 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ItsBeckyJB
Winston Salem, NC1 contribution
Mar 2018 • Family
Never again. Kids under 21 should NOT allowed in the mall after 5 or 6..that has to happen! And more security needed. So scary and with my children. Not a place for these teenagers anymore.
Written March 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

DeaconL
27 contributions
Nov 2019 • Couples
I live in the area and do not go to Hanes Mall unless I have to. Night time has been dangerous for some time but in the last couple of years crime has increased so much that it's treacherous at all times. Unaccompanied women get accosted in the parking lot and in some of the less traveled side hallways. There was a fatal shooting a few months ago. Also most of the good stores are gone now with the exception of a Pottery Barn and Williams Sonoma.
Written February 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Docc1
NC47 contributions
Feb 2018 • Family
The mall recently was the scene of a large brawl of supposed students (which near 1/2 were either out of school or quit for life).
It's a mall, but I would be careful going there at certain times. They will tell you they have a handle on the fighting/student gangs, but it's only because they have a curfew for anyone under 21! Have you ever heard of such a thing?
Written March 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

valarie d
St. Augustine, FL52 contributions
Mar 2018 • Family
My family came to Winston Salem to visit family and decided to stop by this mall. While we were there we stopped at several different places and there were a couple that stuck out. Auntie Anne's the cashier was rude to the point of slamming the cash register and trying to short my change. He had very bad manners and no clue how to count change even though the register does it for him. Mr. Smoothie was so unorganized that we were passed off from one person to another and not one person tried to take our money when we did get our smoothies. We stood there for several minutes and finally walked off. I went back up when I saw the manager and explained everything and even told him that we didn't pay. I asked him what he wanted me to do because we had already waisted so much time on this. He said just pay for one and I'' give you the other, so I did. He over charged for the one and never even said sorry or thanks for your honesty.
Overall the mall was very dirty and some interesting things and people are there. I would not recommend to anyone.
Written March 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Fifi's Mom
Winston Salem, NC3 contributions
Nov 2019
I lived in this mall from a teen through most of my adult years and I loved the stores. Many stores have closed or moved and the new clientele brings in a totally different crowd. It use to be families, parents out shopping waiting on an outside the mall restaurant or a great girls trip of shopping to you drop. They have raised the rent so high that my second favorite store Godiva closed it's doors instead of caving to the high increases. They had been in the mall since it opened. I still go to the mall about once a month to Macy's. I park outside Macy's and I don't go anywhere except for Macy's. I no longer feel safe at the mall. The security has went downhill. I don't know if they are afraid of the trouble makers or their hands are tied. It's pretty bad considering I use to love to shop there but I don't feel safe walking through it or even being in the parking lots. There was a shooting over the summer outside of one of the restaurants across from Belk in in the parking lot. Best advise I can give is find somewhere safer to go or buy online.

I drive 2 hours to South Park mall in Charlotte. It is safe, has all the stores I lost at Hanes Mall like Godiva along with many more I thought were only in big cities like New York. Another option is the Tanger Outlet Mall in Burlington about an hour away which is also well patrolled, has many different stores and many free standing big name stores near by as well as many choices in restaurants. NC still has great options they are just no longer in my hometown.
Written November 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

STL Foodie
Saint Louis, MO3,191 contributions
Oct 2021 • Solo
Great mall. Safe environment with shopping options for everyone.
Very clean. Appeared to have some local shops as well.
Written October 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Hanes Mall (Winston Salem) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Hanes Mall

Hanes Mall is open:
  • Sun - Sun 12:00 PM - 6:00 PM
  • Mon - Thu 11:00 AM - 8:00 PM
  • Fri - Fri 10:00 AM - 8:00 PM
  • Sat - Sat 11:00 AM - 8:00 PM


Restaurants near Hanes Mall: View all restaurants near Hanes Mall on Tripadvisor