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Wilmington Trolley Company

175 reviews
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Wilmington, NC
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Wilmington Trolley Company
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Reviews (175)
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66
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All reviews the trolley tour historic district driver guide informative tour great overview historical facts nice tour free trolley great guide horse drawn ride homes downtown architecture introduction neighborhoods conductor
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1 - 10 of 175 reviews
Reviewed 4 days ago

As an earlier review stated, they cancel the tour and do not refund your monies. This occurred to me for a 12/22/18 tour of Holiday Lights. They do not respond to emails, calls and their office appears vacant. Dispute the charges with your credit card...More

Date of experience: December 2018
Thank stlanyer
Reviewed 2 weeks ago

They cancelled day of tour due to break down...still no refund. Tour was scheduled for 12/22/18. Please be warned about this company.

Date of experience: December 2018
Thank Go317636
Reviewed 2 weeks ago via mobile

This was our fourth time taking friends and family on this pub trolley and every time it’s been awesome. So much fun! Make your own playlist and play it on their Bluetooth!

Date of experience: December 2018
Thank smartygirl
Reviewed 3 weeks ago

Do Not Book with the Wilmington Trolley Tour. Their Trolley's break down and then you never receive your reimbursement for the full amount that was paid upfront. They never answer the phone and their message inbox is always full and they never return emails. Our...More

Date of experience: November 2018
1  Thank Kathryn I
Reviewed 4 weeks ago

Don't book this tour. Booked on-line for date and time listed as "available: Trolley didn't show up. Waited for the next 2 tours but no trolley still. Called company and got recording but no return call or refund. Total mismanagement and dishonest! Stay away!

Date of experience: November 2018
Thank Donald G
Reviewed 4 weeks ago

We had a group of 7, and an amazing trolley conductor! We had a ton of fun and loved the stops and stories he told. Would definitely recommend!

Date of experience: December 2018
Thank aa8524
Reviewed November 9, 2018 via mobile

Do not use this company!! They no show and do not give you a refund. I know multiple people this has happened to. The trolleys are pieces of crap too. They will not answer your calls or texts when you try to get a refund....More

Date of experience: May 2018
2  Thank Samantha B
Reviewed October 30, 2018

Made a reservation on October 17 for the 11AM tour on October 19, paid in advance with a credit card. The morning of the 19th they texted me saying they had an issue with the trolley. I cancelled and asked for a refund. I am...More

Date of experience: October 2018
2  Thank greenturtlediver
Reviewed October 22, 2018 via mobile

So much fun, we all had a great time!!! Ryan was awesome!!! We will definitely ride the trolley again!!

Date of experience: October 2018
1  Thank Jamie L
Reviewed October 14, 2018

This company has various tours that cover many different aspects of this wonderful historical old town. The horses are well taken care of.

Date of experience: April 2018
Thank emgrammy
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Questions & Answers
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datravel2016
July 24, 2016|
AnswerShow all 8 answers
Response from wecacnna | Reviewed this property |
For the regular tour it is 12,00 For CHILDREN UNDER 12 IT IS FREE they have two tours one is at night type tours - the above is for the day light tours
1
Vote
janetm206
April 30, 2016|
AnswerShow all 5 answers
Response from jamesn142 | Reviewed this property |
I'm really not sure about the trolley allowing dogs. Wilmington is a very dog friendly city but seeing that the trolley is open air I really wouldn't think so.. Check with the company. Not only is it dog friendly, the people... More
1
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SAMAR A
December 31, 2014|
Answer
Response from SAMAR A |
I look for daily trip and cheaper also
0
Votes