Cattail Cottage

Cattail Cottage, Southport: Hours, Address, Cattail Cottage Reviews: 4.5/5

Cattail Cottage
4.5
Speciality & Gift Shops
10:00 AM - 5:30 PM
Monday
10:00 AM - 5:30 PM
Tuesday
10:00 AM - 5:30 PM
Wednesday
10:00 AM - 5:30 PM
Thursday
10:00 AM - 5:30 PM
Friday
10:00 AM - 5:30 PM
Saturday
10:00 AM - 6:00 PM
Sunday
11:00 AM - 5:00 PM
About
An inspired home, gift, and garden shop located in the heart of downtown Southport. Full of the beautiful and unique, you are sure to find a one-of-a-kind gift for you or a loved one! We aim to please, so stop by and see us today!
Suggested duration
< 1 hour
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4.5
20 reviews
Excellent
16
Very good
2
Average
0
Poor
1
Terrible
1

Mandy R
Alburtis, PA99 contributions
Not my cup of tea
Aug 2021 • Couples
I wanted to go in and see what they had to offer based on the name but one inside I realized that it wasn't for me. They had stuff that I felt was expensive or could of gotten else where...
Written September 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Laura T
Gold Coast, Australia11 contributions
Phenomenal Customer Service
Feb 2020 • Couples
Cattail cottage had the best customer service I have experienced in a long time! They also have a really lovely range of products for sale- definitely worth a visit!
Written February 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AquarenaJane
Texas88 contributions
Worth a visit
May 2019
Wonderful smells invite you inside to examine many different items that I have not seen elsewhere. Several small rooms of this repurposed cottage each with its own theme. Special gifts for Christmas or birthdays.
Written May 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ginger H
1 contribution
RETIRED
Jun 2018 • Friends
When I go to SouthportI Have to go to CATTAIL Cottage.This is my favorite shop. SHe has the cutest things in her shop.
Written September 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dan7196
Pittsburgh, PA6 contributions
My favorite gift shop
Aug 2017 • Business
Cattail Cottage is a must stop on a visit to Southport! My favorite gift shop in NC - actually anywhere. There is something for everyone! I love their selection of Hot Skwash and quilled cards and seasonal items and locally made gifts. They're friendly and very helpful too!
Written April 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Reviewafew74
Martinsville, VA1 contribution
False Price Representation
Oct 2017 • Couples
Rubbery snowman shell already affixed to a plastic light base. Thus product is assembled but 2 prices appear under base as if markdown. If product is a coupling of 2, then 1 price should be presented. My wife was chatting during sale and did not notice discrepancy until outside shop. Rep was a bit defensive when my wife went back in to inquire. Be on your toes for this scheme.
Written October 5, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Firstly, please accept our apology for taking so long to respond. We, unfortunately, were not notified of any reviews, whether good or bad. I have been able to update our notification settings. Secondly, please accept my apologies, as the owner, for any defensiveness you received by either myself or my employees. We do strive to give the best customer service possible to all our customers, especially if there is a concern over any issues with our products. The item your wife purchased was, in fact, a display item. The silicone snowman cover was on display on top of one of our flameless Luminara votive candles. Most of the items you find in our store are on display to give you ideas on how you might display them in your home setting. We do double- or even triple-up on items (ex: placing florals with a battery operated candle inside a lantern) so the customer can have a better idea on how to decorate with these items in their own home. The item in question did have two price tags on the bottom--one price for the Luminara candle and one price for the silicone snowman cover. This way, the customer, as well as the store associate, will know the price for each individual item at check out. The customer is able to purchase either item individually or together. We do not want you to go away from your experience with us thinking that we set up "schemes" or "traps" for customers when they are purchasing items from us. We thank you for your response and providing feedback on your experience. Again, please accept our apologies and we will ensure that all of our associates, from the top down, know how to address these types of concerns in the future.
Written April 5, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ronda A
New Castle, DE37 contributions
AWESOME SHOP!
Oct 2016 • Friends
Cattail Cottage is a great little treasure in the midst of the quaint little town of Southport. I found wonderful items for my own beach home in Delaware as well as jewelry gifts for my daughter. Pam, the owner, was so helpful. This spot is a definite revisit on my next trip to Southport!!
Written February 20, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

dunmirelinda1
Southport, NC2 contributions
Best Local Store in Town
Feb 2017 • Friends
When ever I need a hostess gift this is the place to go. Gifts for friends or for my self I just love this place.
Written February 20, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jmzele
Schaumburg, IL35 contributions
Outstanding Customer Service
Jul 2016 • Family
Wanted an unique gift from Southport for my wife for our 30th Christmas together as a memory from our summer family trip. Pamela Sexton went above & beyond to find a lovely bracelet with a pearl as a centerpiece (pearl is old school for 30th wedding anniversaries). We went back & forth via email & photos (since we do not live in the area) & finally talked when I purchased the bracelet. Very helpful every step of the way! The bracelet was a HUGE SUCCESS on Christmas! Thank you Pamela & Cattail Cottage!
Written December 27, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

scooternmoe
Greeley, CO19 contributions
Quaint and like family!
Sep 2016 • Couples
I bought a sterling silver gorgeous bracelet made by a local artist here. I also grabbed a beach smelling candle and lotion that is to die for! The girls there are so nice and helpful. They shipped these items for me back to Colorado no problem. Room and rooms of fun cool stuff. A must visit by everyone!
Written November 23, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Cattail Cottage

Cattail Cottage is open:
  • Sun - Sun 11:00 AM - 5:00 PM
  • Mon - Fri 10:00 AM - 5:30 PM
  • Sat - Sat 10:00 AM - 6:00 PM