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Review Highlights
Informative and helpful

Went to the centre when visiting Derby for information.... Found the staff very friendly and helpful

Reviewed October 25, 2018
Elaine777 K
,
Cranebrook, Australia
A must visit to find out information on Derby

We usually make the Information Centre our first stop in a new town, and this was what we did in... read more

Reviewed October 3, 2018
Dobbo_13
,
Sydney, Australia
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Traveler Overview
  • Excellent46%
  • Very good40%
  • Average9%
  • Poor1%
  • Terrible4%
Travelers talk about
About
The Derby Visitor Centre can tell you all there is to know about Derby including 'things to see and do' tours to experience, explore the history or just sit back and relax. The Derby Visitor Centre offers a free booking service for all tours and...more
Contact
30 Loch Street | Kimberley Region, Derby, Western Australia 6728, Australia
Website
+61 8 9191 1426
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Reviews (122)
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Show reviews that mention
All reviews very helpful staff modern facility well worth a visit special mention gibb river road general information three times great video useful information nice souvenirs horizontal falls local area first stop interesting displays great range great info tide times
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1 - 10 of 117 reviews
Reviewed November 6, 2018

Apart from loads of free information about what to do, we were supplied with free road maps of the town and the region. This helped us in finding our way and selecting the best activities. After this we always looked for the roadmaps at other...More

Date of experience: September 2018
Thank huys25
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 5 weeks ago

Visitor Centres are the best place for those new to an area with loads of useful information on a large range of areas.

Reviewed October 25, 2018

Went to the centre when visiting Derby for information.... Found the staff very friendly and helpful

Date of experience: September 2018
Thank Elaine777 K
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded October 28, 2018

Thank you for your kind review, We try to encourage everyone to visit visitor centres where ever they are travelling as local knowledge is best.

Reviewed October 3, 2018

We usually make the Information Centre our first stop in a new town, and this was what we did in Derby. Very helpful staff (thanks Evette), who put me onto a flight over Horizontal Falls and Montgomery Reef. They made the booking and handled it...More

Date of experience: September 2018
Thank Dobbo_13
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded October 4, 2018

Thank you for your kind review, we pride ourselves on our centre and our staff. Hope you enjoyed your flight over the stunning Buccaneer Archipelago.

Reviewed September 28, 2018 via mobile

Thankyou ladies for your help with booking our Triple Wammy Flight. Fantastic. The video was very interesting to watch giving an overview of the area. Lots of souvenirs, books and tidal info.

Date of experience: September 2018
Thank julesrick
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded October 2, 2018

OUr pleasure, Thank you for your review, the Visitor Centres throughout WA are a must stop on your journey through any town. Full of local knowledge for the traveller.

Reviewed August 26, 2018

The visitor centre is well stcked with information and the staff very friendly and helpful too. They helped us find our accomodation.

Date of experience: August 2018
Thank Adventurers049
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded August 27, 2018

Thank you for your review, we pride ourselves on our staff and our centre.

Reviewed August 19, 2018

This Centre is full of useful information about the local area and the whole of the Kimberleys. All the resources are laid out in an orderly fashion and well maintained. The information and retail items were all relevant, interesting and well displayed. The tidal information...More

Date of experience: August 2018
Thank Joann T
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded August 20, 2018

Thank you for you review, we are very proud of the Centre and it staff. Visitor Centres throughout WA are a must stop venue when visiting any town.

Reviewed August 16, 2018 via mobile

The title says it all. The staff are friendly and helpful and the information and resources are really extensive. Also a great place for souvenirs or gifts.

Date of experience: August 2018
Thank Zaccarat
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded August 18, 2018

Thank you for your review, the Visitor Centres throughout WA are a must stop on your journey through any town. Full of local knowledge for the traveller.

Reviewed August 5, 2018

If you come to Derby, and you should, the first port of call should be the Visitor Centre. The staff are friendly and helpful with everything from tours to tide times. They have information about all of WA, not just the local area. We collected...More

Date of experience: August 2018
Thank Alex W
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded August 6, 2018

Thank you for your review. We try and keep up to date with all the goings on and advised all the best places to visit while in town. Visitor Centres are a worth while stop where ever you are visiting.

Reviewed July 28, 2018 via mobile

This is an exceptionally good information center. Lots of info for the local & surrounding areas & booking can be made for tours etc. Very helpful & informative staff as well as interesting displays & lots of gifts, cards etc. This center even posted me...More

Date of experience: July 2018
Thank Margaret A
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded July 29, 2018

Thank you for your review, we pride ourselves on our staff and our centre and feel very privileged to work in such wonderful surroundings.

Reviewed July 28, 2018 via mobile

Derby has a fine, spacious information centre with friendly staff. On arrival during July we found the March weather forecasts posted on the door. We sought updated information on the status of the Gibb River Road but the staff member on duty had little information...More

Date of experience: July 2018
Thank Ian E
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded July 29, 2018

Sorry you feel this way, New Road Conditions are only posted when the relevant authorities have changes to be made. This occurs frequently during the wet season when roads are continually opening and closing. During the Dry season there are no road reports once roads...More

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