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Ruth did an excellent job of showing us Lake Lure from a nice pontoon boat. We learned so much from this great tour. I highly recommend it
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Date of experience: November 2020
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I'll mirror a lot of the recent feedback- the tour guide himself was very knowledgable and friendly, keeping his mask on at all times, yet we could hear him. But a couple of the people booking tours were a little short with people when they tried to book. These tours do get booked up quickly (I imagine especially because of reduced capacity thanks to Covid), but I would not call them "friendly". If that doesn't matter much to you, come check them out because the lake is beautiful, the guide was great, and the offer tours on the hour.…
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Date of experience: November 2020
Helpful
Absolutely awful experience as the staff lacked a customer service orientation. From the minute we walked in to talk about the boat tour - the staff was cold and did not wear masks - to the end of the boat tour - where the staff yelled without masks - this was a terrible experience. And during our week long stay in the region this was the exception. Everywhere we went people were helpful and glad we were in western NC. But noT here. Avoid at all costs.…
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Date of experience: November 2020
Helpful
First of all, our problem was not with the boat captain guide - he did a great job and gave a wonderful tour. A big thank you to him! The issue - the rude and inconsiderate employees who book the tours and handle the departures/arrivals at the dock. Tremendously lacking in concern for their customers in the midst of the current pandemic. Didn’t wear masks and spoke while very close to us. I do not recommend taking a tour unless they begin following the state-wide mask mandate!…
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Date of experience: November 2020
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+1
Worthwhile 55' Lake Lure Tour with lots of interesting local info, early fall colors Sept 8th, 2020. Dock hands and Captain make it a joy !
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Date of experience: September 2020
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