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My husband and I were unfortunately stuck changing our American Airlines flight at this busy and potentially dangerous airport. Many people were not wearing masks and it was nearly impossible to socially distance due to the overcrowding of flights by American Airlines. The flight was completely booked and no seat was unoccupied. The gate for American was crowded and although there were frequent announcements about wearing masks and socially distancing …
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Date of experience: October 2020
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They need to better accommodate travelers during Covid-19. Most employees have a rotten attitude and they have not brought in additional seating at the gates to accommodate social distancing. Half the travelers have to stand while waiting. During our wait I saw elderly, disabled, and moms with babies having to stand for long periods. Typically our experience is a great one at this airport, but during the Pandemic they seem to all have nasty attitudes...from the time you check your bags (American Airlines was HORRIBLE) to the time you load on the plane. Pretty disappointed, Charlotte!!!…
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Date of experience: October 2020
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We take our grandchildren here every chance we get. We pack a picnic lunch & sit in the back of the truck and watch the planes land and/or take off. The view is fantastic! Highly recommend for a relaxing outing!
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Date of experience: September 2019
Helpful
My husband and I found this spot a few years after we moved here. It's a fun spot to watch the jets arrive and depart from the Charlotte Douglas Airport. Bring a lawn chair and a picnic (sometimes, food trucks are also parked out there), and watch awhile.
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Date of experience: October 2019
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I think it's funny that so many people are rating this as if it were the airport itself. This is the "overlook" area where you can watch planes takeoff/land. It's a great spot to take your kids to watch air traffic for 20 minutes or so. I was picking someone up from the airport and watched planes while I ate a sandwich. It was very relaxing.…
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Date of experience: January 2020
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