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The Umstead Spa

Certificate of Excellence
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Address: 100 Woodland Pond Dr, Cary, NC 27513-2131
Phone Number: 919.447.4170
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TripAdvisor Reviewer Highlights

Read all 102 reviews
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  • 88
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    Very good
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Great Spa, Amazing Massage

The Umstead Spa is a must if you are visiting the area and need to unwind. Had two amazing 80 minute aromatherapy massages. The massage room was tranquil, so relaxing and the... read more

5 of 5 starsReviewed 4 days ago
clynns8913
,
Seaford, New York

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102 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Seaford, New York
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The Umstead Spa is a must if you are visiting the area and need to unwind. Had two amazing 80 minute aromatherapy massages. The massage room was tranquil, so relaxing and the light music soothing. The therapist was professional, courteous and friendly. By far the best massages I have ever had. Highly recommended

Helpful?
Thank clynns8913
Cary, North Carolina
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The spa is the best. Wonderful time to relax in the lounge after a treatment. The lounge upstairs overlooks the wooded area. The treatments are very well done. You can make yourself a cup of tea. They have a few other snacks. On the weekday you can use the pool and inside facilities.

Helpful?
Thank glo m
Apex
Level Contributor
16 reviews
4 attraction reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

This spa not only has the best staff but the relaxing, comfortable, un-pressured environment made it even better. I expected the day to whiz by but thankfully it didn't. Massage and nails all done to perfection. Again, the staff makes the place wonderful.

Helpful?
Thank Never_tan
Cary, North Carolina
Level Contributor
27 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Upscale luxurious spa with all the amenities. Steam room, sauna, whirlpool, locker room and shower are first class. Fresh cucumber water and ice wash cloths near whirlpool is a sample of the extra touches that make this a true luxury spa in the area. Several relations rooms which plenty of comfortable seating and blankets for coziness. I feel so pampered... More 

Helpful?
Thank Teri R
Raleigh, North Carolina
Level Contributor
32 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 17, 2016 via mobile

Once you arrive at the spa, you never want to leave. It is tranquil, beautiful, and has the best staff available! The massages are amazing!

Helpful?
Thank RaleighGirl714
Concord, New Hampshire
2 reviews
4 of 5 stars Reviewed July 5, 2016

The hotel, grounds, and staff were amazing. Jessica at the concierge desk was beyond helpful. She essentially planned our entire stay in Raleigh. From dinner at Cameron Village, to touring the chocolate factory, and setting us up with bikes to go through Ulmstead park. Our only negative was the service at the spa.

Helpful?
Thank enverselim
The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear guest, We are delighted you had a wonderful time while staying with us and we will pass your thoughtful comments on to our concierge, Jessica. We are disappointed to hear you did not enjoy your spa services and would like to discuss it with you further. Please let us know the best way to contact you and we will... More 

Apex, North Carolina
Level Contributor
252 reviews
84 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed June 25, 2016

Looking for some pampering and relaxation -- this is the place. From the minute you walk in and take the tour you will never want to leave. The facility is beautiful and completely tranquil. On my recent visit I had a massage and a luxury pedicure. I have also had a facial. With a service you can stay for the... More 

Helpful?
Thank elandja
Los Angeles, California
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 29, 2016 via mobile

This modern gem of a hotel is a welcome respite. The surrounding woods and pond make a beautiful back drop to the luxury hotel from the Soft Wear giant SAS in Cary, North Carolina. (The near sighted city fathers of Raleigh convinced the founder of SAS not to build his company in Raleigh) Minutes from downtown Raleigh is The Umstead,... More 

Helpful?
Thank Richard W
Cary, North Carolina
Level Contributor
67 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 5, 2016

There just isn't a comparison to the posh feel and services at the Umstead Spa. If you want to relax, get pampered and feel you are the most important person, Umstead is where you need to go. Service and products are second to none.

Helpful?
1 Thank Dianna33
The_Umstead_Hotel, Manager at The Umstead Spa, responded to this review

Dear Guest, Thank you so much for your kind words! We are pleased to hear you had a wonderful time and hope you welcome you back in the future. Warmest Regards, Carolyn Doe Spa Director More 

Raleigh, North Carolina
Level Contributor
102 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed April 21, 2016

I have been to more than my fair share of spas all over the United States and I can honestly say that the Spa at the Umstead Hotel is one of the best I have ever been to. The ambiance and tranquility is far superior to any other spa in the area. After you check in, a host gives you... More 

Helpful?
1 Thank AbbyCorrine
The_Umstead_Hotel, Manager at The Umstead Spa, responded to this review

Dear Guest, Thank you so much for this delightful review! We will be certain to pass on your wonderful words to our staff and we are so happy you had a great time. We hope to see you again soon! Warmest regards, Carolyn Doe Spa Director More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Umstead Spa and other visitors
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Atlanta, Georgia
over a year ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?