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Great Smoky Mountains Railroad

Bryson City, NC, USA
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About Great Smoky Mountains Railroad
A 52-mile rail journey through valleys, inside winding tunnels and across spectacular gorges of the Great Smoky Mountains.
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Hours Today: 8:00 AM - 5:00 PM
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Great Smoky Mountains Railroad
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Ashley wrote a review Yesterday
St augustine Fl11 contributions5 helpful votes
This is the third time we have ridden on the GSMR. We enjoyed the train, the scenery, the food and Steve B the host. Steve B made the trip he is hilarious.
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Date of experience: June 2021
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Katie M wrote a review Jun 22
Pittsburgh, Pennsylvania3 contributions1 helpful vote
My husband picked this for Father’s Day during our vacation to the smoky mountains. He and our kids love trains. We were upgraded to first class which was nice because we had the tables to eat at. Nancy was the host in our car and was lovely. The website says it’s four hours but I think it’s more like four hours traveling plus you have a stop where you get off for an hour. The concession car had reopened when we rode which was nice. We had already purchased box lunches which were fine, nothing exciting. We have a child with allergies and they allowed us to bring our own food for him. I saw some people brought on plates and cheese and crackers so I’m not sure they’re all that strict about outside food. Overall, with young kids, this is probably a bit too long. They were absolutely stir crazy by the end. It might be nice to offer a train ride out, bus back option or something. They were totally done by the time we got to the stop and the trip back was tough. Or, if your husband insists on this for Father’s Day, bring a lot of activities
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Date of experience: June 2021
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Alicia C wrote a review Jun 19
Jacksonville Beach, Florida50 contributions15 helpful votes
A fantastic day-trip from Knoxville. The first class, 21+ car is the way to go! I brought my sister and 77 year old mother on the MacNeil car, which was totally enclosed with large picture windows, climate controlled, with nice tables and padded chairs. (Note: There are other options for families with children and/or open air cars with padded benches and box lunches available for purchase. Make sure you choose the best option for your group.) We had a terrific meal, a bar menu available, a very knowledgeable attendant, and beautiful scenery. It’s about 5 hours, with a stop on the way back for an hour on the river.
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Date of experience: June 2021
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02corvette wrote a review Jun 19
Marietta, Georgia1205 contributions320 helpful votes
+1
this was the 2nd time we have come to the GSMR doing the Nantahala trip this time.. There is not a lot of great scenery but we come because we like train rides. The staff is great. We had scouted out a handicap slot the night before which was not in their lot even though you are automatically charged $6 for it. I should have asked for a refund but did not. I got in line for the tickets while my mobility challenged husband made his way to the train area from our parking slot. I was told the cart would take us to our station - #2 about 1/2 hr before departure. One of the cart drivers told us they were taking the farther out folks first and would get us in plenty of time and if my husband needed the lift, they would get it for him, All worked out exactly as described. This was not the style of first class I would have preferred as it was straight backed chairs which after a while get to your butt. Last time we had club chairs in first class which were much better. The food was fine. My husband loved his pot roast. My chicken salad sandwich was also fine. The sweet potato mash was delish but that, a croissant and then potato salad was a bit carb heavy. Service from Andy was great. There was coffee available as soon as you got on but it would have been nice if someone had told us all there was fresh coffee. the same for drinks. We had a medical emergency delay to start with and then just as we got out of town, there was an electrical problem that took almost an hour to resolve. Glad it was cool out in the morning so the a.c. was not really needed. Desserts - I had the cheesecake and it was still partially frozen and my husband had the chocolate cake which was dry. We still have our cups from 2 yrs ago and were glad to get 2 more as they are well insulated. The shopping bags last a long time too so both of those items are first class. I know that some people gripped while in line waiting that they had to carry on their lunches. Then again, they did not pay the first class price. You get what you are willing to pay for. A family of 5 from our hotel had the open cars and the kids were delighted. The stop at NOC was neither here nor there for us. It is a fun trip and I am sure in the fall the leaf color will be great,. OH and yes we took the steam train but coming back they use a diesel as steam engines do not push backwards well. It is all part of the experience.
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Date of experience: June 2021
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JuneGirl99 wrote a review Jun 19
Wise, Virginia39 contributions20 helpful votes
We took a bunch of kids on the Tuckasegee River Excursion and it was excellent. Less crowded and more scenery than the gorge excursion with views of the river and farms for the entire trip. The 1.5 hour stop in Dillsboro was perfect for a delicious dinner in town. Much nicer than the gorge stop where there was nothing to do and nothing to eat.
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Date of experience: June 2021
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