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Great Smoky Mountains Railroad

Open Now: 8:00 AM - 5:00 PM
Open today: 8:00 AM - 5:00 PM

Great Smoky Mountains Railroad
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Certificate of Excellence
Traveler Overview
  • Excellent53%
  • Very good23%
  • Average12%
  • Poor7%
  • Terrible5%
Travelers talk about
“open air”(304 reviews)
“first class”(478 reviews)
“nantahala gorge”(327 reviews)
A 52-mile rail journey through valleys, inside winding tunnels and across spectacular gorges of the Great Smoky Mountains.
Open Now
Hours Today: 8:00 AM - 5:00 PM
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Suggested duration: 1-2 hours
226 Everett St, Bryson City, NC 28713-6405
+1 800-872-4681
Reviews (2,719)
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All reviews open air first class nantahala gorge train ride the polar express crown class tote bag open car dining car steam engine north pole pulled pork switch sides return trip the nantahala outdoor center carolina shine coach class
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1 - 10 of 2,710 reviews
Reviewed yesterday

We were with a tour group of 60 people. We found this to be very unorganized. We were scheduled for the 2:00 trip to the Nantahala Gorge which included our lunch. They told everyone to get in line 30 minutes before boarding. Although our group...More

Thank Debbie A
Reviewed yesterday via mobile

Booked the Nantahala Gorge ride, Steam Locomotive, First Class, 21+ MacNeill car at 2:00 pm on a Saturday. Visited train museum first (highly recommend, see related review). Since 2 of us, we reserved table on right side with 2 seats. The left side with 4...More

Thank ncaronna7
Reviewed yesterday via mobile

The Appalachian Mountains -The Smoky Mountain Railroad tour was beyond beautiful. What a great way to see the mountain range and hear the history of the Cherokee Indians.

Thank JessK24
Reviewed 3 days ago via mobile

What a great train ride. It was really more than just a train ride. It was also a ride back in time. We had the very good fortune to choose the Coach Class with Narration Package. The run is from Bryson City to Dillsboro. It...More

Thank Y9343QYmarks
Reviewed 4 days ago

Overall this was enjoyable. We were in first class. Food was good. Service was good. I would not recommend the open cars. It isn’t perfect, even in first class. Windows were dirty, ruining scenery. Hostess is also a guide but nearly no one could hear...More

1  Thank Jeff B
Reviewed 4 days ago via mobile

Disappointed that waiters and history conductor were always rushing between cars, almost comical. Their frenzy didn’t allow you to relax or get to know them. They should be able to dedicate a person to each car, especially since this car is an upgraded cost. Most...More

1  Thank Martine P
Reviewed 4 days ago

My wife and I and the couple we were traveling with had never taken a scenic train ride, so we added this to our Smokies vacation. Bryson City is very tourist friendly, with good signage and friendly people, so even if your maps or GPS...More

Thank Mike J
Reviewed 5 days ago

To fulfill a bucket list, my cousins and I traveled on the Nantahala Gorge trip. We rode on the Premium Open Air Car. The hostess was great, as was our conductor. The scenery was beautiful. The air was cool, but not unbearably so. The sights...More

Thank Sharon B
Reviewed 5 days ago

I booked the "Carolina Shine" tour for my husband's surprise birthday weekend. The entire trip exceeded my expectations! ALL of the employees were extremely helpful from the time we arrived, throughout the ride and touring the Train museum. I booked the brunch/moonshine tasting experience- and...More

Thank Cathy S
Reviewed 6 days ago

Had a great train ride with some beautiful views, and before loading into our open car, the person that we checking in with before loading even advised us if we could to get the right side for the views and was he right! We got...More

Thank Teresa A
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Questions & Answers
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October 6, 2018|
AnswerShow all 6 answers
Response from Douglas G | Reviewed this property |
No, I do not believe they do
October 4, 2018|
AnswerShow all 9 answers
Response from terrec | Reviewed this property |
We were in the caboose and there is a little step-stool they put on the ground at the bottom step. I've had a knee replacement and it was a little difficult, but not that bad.
October 3, 2018|
AnswerShow all 3 answers
Response from Elizabeth F | Reviewed this property |
I think you would be pleased with ordering ahead. Our food was very good. We did the Natahalla Gorge Excurison. We stopped at the Natahalla Outdoor Center for an hour. That seems like time to eat but by the time you... More