We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Jungle Place - Tours

Features Animals
| Near Playa Del Carmen, Chemuyil, Mexico
+52 984 116 9777
Review Highlights
A truly incredible place and experience

Me and my friend visited back in september and we loved it! Heidi and her family are amazing people... read more

Reviewed 1 week ago
Bára V
via mobile
Most incredible and amazing experience

Booked this as a treat for my mum on her first trip to Mexico. Wasn't sure what to expect. Could... read more

Reviewed 1 week ago
via mobile
Read all 902 reviews
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
The Jungle Place is a licensed sanctuary for the endangered Spider Monkey. They rescue and rehabilitate orphaned monkeys who were victims of the illegal pet trade, poaching, habitat destruction and exploitation. All too often these beautiful, highly intelligent primates become victims when humans and nature collide in a natural paradise like The Riviera Maya. The in-person tours they offer to help support the sanctuary are the very definition of sustainable and ecologically responsible tourism.The owners, Heidi and Joel, are a wonderful couple who originally moved to the area to retire but instead devoted their lives to care for these rescued monkeys. They provide them with an incredible amount of love, individual attention, medical care and specialized diets, all within a beautiful and meticulously well-kept habitat right in their native jungle.Visit in-person to meet the owners and the monkeys, view the facilities and habitat, and see first-hand the level of care that your donation helps provide. Be sure to reserve your tour well in advance, as they allow only a very limited number of visits per week.
  • Excellent92%
  • Very good4%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“spider monkeys” (229 reviews)
“their lives” (50 reviews)
| Near Playa Del Carmen, Chemuyil, Mexico
+52 984 116 9777
Write a Review
Reviews (902)
Traveler rating
Traveler type
Time of year

1 - 10 of 859 reviews

Reviewed 1 week ago via mobile

Me and my friend visited back in september and we loved it! Heidi and her family are amazing people and i would highly recomand everyone who wants to help them and the spider monkeys out to go and visit them and get a tour. It...More

Thank Bára V
Reviewed 1 week ago via mobile

Booked this as a treat for my mum on her first trip to Mexico. Wasn't sure what to expect. Could never have imagined how fabulous the experience was or how magical the day would be. We sat and cuddled rescued spider monkeys who seem to...More

1  Thank zedstravels
Reviewed 2 weeks ago

We went to The Jungle Place on 14th September 2017 and this was the highlight of our trip to Mexico. Heidi and Joel who run the sanctuary dedicate their lives to saving these beautiful animals and a visit to The Jungle Place is an unforgettable...More

1  Thank Rory C
Reviewed 3 weeks ago via mobile

What can I say ...the most amazing day and experience i have done. The staff were all amazing too and the hard work and dedication they have is phenomenal. Luna is not as bad as some of the posts have made out yes you are...More

2  Thank Kerry-turk
Reviewed 4 weeks ago

7th September 2017 Today we got to go to the Jungle Place!! We had no trouble booking with Heidi. She answered all of my emails and questions that I asked, gave directions and a telephone number incase we got lost. If you don't hear back...More

2  Thank Debbie M
Reviewed 4 weeks ago

This was not my first choice of a day trip, but my sister was really interested in seeing the monkeys at the Jungle Place. I am SO GLAD that she talked me into it! This was truly the highlight of our trip and an absolutely...More

Thank Madeline R
Reviewed 4 weeks ago

An warm welcome from Heidi and her husband and then straight in to the monkeys' enclosure. The monkeys come straight over to you whilst you feed and pet them. Lots of interaction and cuddles. You're not rushed to leave. The staff will take loads of...More

1  Thank Damian_Coates
Reviewed September 7, 2017

This was the highlight of our holiday and the best experience ever. You never imagine you will get up close and be interactive with monkeys. Heidi and Joel are inspirational and they look after the spider monkeys they have rescued with such love and affection....More

4  Thank Mary M
Reviewed August 24, 2017 via mobile

This was truly an amazing experience in every respect. Heidi and Joel are remarkable individuals who care deeply about their extended family and make sure that their adopted 'children' enjoy their human visitors. What makes the Jungle Place so special is seeing the joy we...More

3  Thank 783aril
Reviewed August 22, 2017 via mobile

We went in 2014. Such an amazing and unforgettable experience. Beautiful place that gives awesome memories.

2  Thank Traveler P
Sponsored by:
Nearby Restaurants
La Palapa
74 reviews
1.16 miles away
Oscar & Lalo
872 reviews
4.10 miles away
Taverna Akumal
348 reviews
4.88 miles away
Turtle Bay Bakery & Cafe
1,620 reviews
4.90 miles away
Nearby Attractions
Bejil-Ha Riviera Maya
10 reviews
1.16 miles away
Sac Actun
1,184 reviews
3.41 miles away
Aktun Chen
1,151 reviews
3.55 miles away
Ask a question
Questions & Answers
October 7, 2017|
AnswerShow all 2 answers
Response from x-Abbi-x | Reviewed this property |
I found email responses could be quite slow and maybe come across unprofessional but I promise it's all fine. We payed via PayPal to confirm our booking and had the most amazing time! 100% recommend. I can't remember for... More
Tom G
August 1, 2017|
AnswerShow all 2 answers
Response from dolphin_lady | Reviewed this property |
Most taxis will wait. If not I'm pretty sure Heidi can call one for you.
Tom G
August 1, 2017|
AnswerShow all 4 answers
Response from Ceri M | Reviewed this property |
Here are the directions from Heidi's email... Arrival Directions Directions Directions to THE JUNGLE PLACE (KUXI KAAX) from the Cancun International Airport. Exit out of the Airport keep to the right, you will approach... More