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The Jungle Place - Tours

Features Animals
| Near Playa Del Carmen, Chemuyil, Mexico
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Review Highlights
This place was THE reason we returned to Rivera Maya!

We first visited The Jungle Place in 2012 after reading all of the rave reviews here. It was the... read more

Reviewed 1 week ago
YourGrapeNut
,
Arvada, Colorado
Simply Amazing

The things that Heidi and Joelle have managed to do with these spider monkeys in the past 18 years... read more

Reviewed 2 weeks ago
AnonAnonymous95
,
Dumfries, United Kingdom
via mobile
Read all 936 reviews
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The Jungle Place is a licensed sanctuary for the endangered Spider Monkey. They rescue and rehabilitate orphaned monkeys who were victims of the illegal pet trade, poaching, habitat destruction and exploitation. All too often these beautiful, highly intelligent primates become victims when humans and nature collide in a natural paradise like The Riviera Maya. The in-person tours they offer to help support the sanctuary are the very definition of sustainable and ecologically responsible tourism.The owners, Heidi and Joel, are a wonderful couple who originally moved to the area to retire but instead devoted their lives to care for these rescued monkeys. They provide them with an incredible amount of love, individual attention, medical care and specialized diets, all within a beautiful and meticulously well-kept habitat right in their native jungle.Visit in-person to meet the owners and the monkeys, view the facilities and habitat, and see first-hand the level of care that your donation helps provide. Be sure to reserve your tour well in advance, as they allow only a very limited number of visits per week.
  • Excellent92%
  • Very good4%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“spider monkeys” (239 reviews)
“their lives” (55 reviews)
LOCATION
| Near Playa Del Carmen, Chemuyil, Mexico
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All reviews
"spider monkeys"
in 239 reviews
"their lives"
in 55 reviews
"once in a lifetime"
in 84 reviews
"animal lovers"
in 40 reviews
"wild animals"
in 47 reviews
"email addresses"
in 22 reviews
"amazing experience"
in 84 reviews
"love animals"
in 28 reviews
"money goes"
in 22 reviews
"playa del carmen"
in 80 reviews
"monkey family"
in 9 reviews
"highlight of our trip"
in 46 reviews
"insect repellent"
in 20 reviews
"these amazing creatures"
in 12 reviews
"via paypal"
in 9 reviews
"dirt road"
in 13 reviews
"quintana roo"
in 10 reviews
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1 - 10 of 892 reviews

Reviewed 1 week ago

We first visited The Jungle Place in 2012 after reading all of the rave reviews here. It was the highlight of our trip and I always dreamed of bringing our kids back to "see the monkeys" so we finally did! This is the most amazing...More

Thank YourGrapeNut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

The things that Heidi and Joelle have managed to do with these spider monkeys in the past 18 years is simply amazing. They have gave them all a great life as natural as possible and work unbelievably hard to give them this life. They did...More

Thank AnonAnonymous95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Brilliant place loved it Heidi and Joel were lovely to talk too listening to all the stories However my fiancé seemed to be very popular lol with the monkeys ! Can’t wait to return again loved it

1  Thank lisapearce2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed May 11, 2018

Heidi and her husband are amazing you can feel the love they have for the monkeys The monkeys are beautiful and fun to interact with and so well cared for! Sitting on their patio and listening to their stories was as much fun as playing...More

1  Thank sherritribe89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2018 via mobile

Well I cannot say ENOUGH! Thus place is amazing, Heidi and her husband and son are so compassionate about their family of monkeys, they tell your about their lives and how this all began for them. After an hour we were all the best of...More

1  Thank Liz H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2018

My wife and I were delighted with our visit to The Jungle Place this April. We had booked a last minute trip to the Riviera Maya area, and after my wife found the excellent reviews of The Jungle Place on-line, we were fortunate to secure...More

2  Thank Rick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2018 via mobile

Heidi and Joel are awesome. We spent an hour with them sitting on their deck just talking. They are very interesting. This is a true authentic SANCTUARY. This is not a zoo or a money maker for them. Every penny goes back into the sanctuary....More

1  Thank rhinomike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2018 via mobile

We just got back from our 6th visit to Playacar/Cancún and I’m sad we didn’t do this every visit! What an amazing experience! Heidi and Joel are some of the best people I know and visiting their 90+ kids (the spider monkey’s) is a once...More

1  Thank Cqd31783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2018

Full disclosure, my wife also submitted a five-star review, but I wanted to provide my perspective as well! The Jungle Place is an absolute must-do if you're visiting Quintana Roo and love animals. They have over 90 spider monkeys currently, including a brand-new three-month old...More

2  Thank jbrody831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2018 via mobile

From the initial email booking to the visit itself this experience is fantastic. Extremely friendly dedicated couple that made us feel so welcome. The experience was out of this world, being sought out by a spider monkey thatt wants a cuddle was amazing. Print a...More

3  Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Questions & Answers
katie c
May 21, 2018|
AnswerShow all 3 answers
Response from sherritribe89 | Reviewed this property |
It's not far we took a taxi from grand principe tulum it cost us $50 us. It's about 15 km
1
Vote
Liz H
March 19, 2018|
Answer
Response from tomc83dubai | Reviewed this property |
It’s best to email Heidi directly, and yes she recommends a reliable taxi firm. Most other drivers can’t find the place!
1
Vote
PJS1992
October 7, 2017|
AnswerShow all 4 answers
Response from Steve O | Reviewed this property |
Hello, we had no issues using paypal to pay in full in advance for our trip in April 2017. We are visting again in January 2018 and have already paid in full via paypal. If there is an issue I will certainly post it... More
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