Windham Mountain

Windham Mountain: Hours, Address, Windham Mountain Reviews: 4/5

Windham Mountain
4
8:00 AM - 8:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
8:00 AM - 8:00 PM
Sunday
8:00 AM - 8:30 PM
About
Just two and a half hours north of New York City, Windham Mountain is a place to get lost and found again, to find stunning adventure close to home, and to be reminded of how good it feels to be alive with family and friends in the fresh air. Elevate your experience. Find your land in the sky, aAbove and Beyond. We’ll see you up here.
Suggested duration
More than 3 hours
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4.0
306 reviews
Excellent
136
Very good
111
Average
34
Poor
11
Terrible
14

C William
New York City, NY1 contribution
Decent mountain, surly stuff and unfriendly atmostphere
Apr 2021
I went on closing weekend so the most of the trails were closed, but judging from the map there seems to be a good number of trails with varied terrain which makes it a pretty good mountain that is relatively accessible from NYC.

Unfortunately the experience was marred by sharing a chair lift with one of Windham's ski's instructors who was especially rude and snarky. We sat in silence for most of the ride, which is fine, since I understand small talk isn't everybody's thing. However, he made a point to disparage the quality of my skis and questioned my ability to tackle the trails at the top of the chairlift based on the way my skis looked. I just smiled and nodded but should have told that a-hole that I've happily skied trails out west that make the double black diamonds at this place look like bunny slopes.

I'd return - without much enthusiasm (the surliness of the staff at check-in also leaves something to be desired) - because it's an easy trip from New York but I certainly wouldn't ever sign up for a lesson with such an unfriendly, disrespectful instructing staff.
Written April 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

cathnator
Plymouth Meeting, PA53 contributions
Snow tubing -Not enough staff
Feb 2021 • Family
On Sunday 2/14 morning we arrived 10 min before they opened and waited in a 35 min line to get tickets. They don’t do advanced ticket sales. Now it’s 1 hr 15 min wait per slide down! There’s 2 staff getting people down the hill who were working hard. It seems like for the number of lanes and the 3 que lines, 2 staff is not enough...especially on a holiday weekend. Thank goodness the two young ladies working at the top have a good work within and are hustling otherwise it’d be even worse.
Written February 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Traveler200951
Chicago, IL44 contributions
Avoid the ski shop at all costs
Jan 2021
Most of the staff is okay, friendly, but TERRIBLE people run the ski shop. On more than one occasion, they have been beyond RUDE... . I don't know why they are even open at this point - seriously, close the place (they won't let people in and when they are in they literally treat customers in a way that is simply appalling.) Just close, please and let people use the rental windows to repair skis, and there are plenty of down mountain shops if people lose/forget something). The people that work in that shop clearly need to find a non public facing line of work.
Written January 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

LBCdovs
New Jersey238 contributions
Great Experience through and through
Jan 2021
Had a really great time at this resort. I had interactions with Ski Instructors, Ticket sales, retail shop personnel and staff on the mountain and all were awesome. I had an issue which was quickly and easily resolved by all parties involved.

I really like how the base lodge is compact and everything you could possibly need is within a quick walking distance, but the mountain is still big enough to be entertaining.

This will most likely be my go-to resort, now that my child has taken a liking to skiing and we will be doing it more often.
Written January 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

gvbrock
Carmel, NY10 contributions
Unsafe and frustrating
Dec 2020
Headed to Windham today ( Friday, not even a weekend) hoping to take advantage of the snow! COVID protocols are basically non-existent in practice. There are signs and rules posted but more than half of the people on not masked, lift lines are crowded and not distanced. I left after one run because if was a COVID nightmare. Windham needs to take some responsibility and enforce the mask up rules or don't say you have them. I was in Sugarloaf Maine the week prior and they did a fantastic j with enforcement and line distancing. It can be done well, but it's not happening at Windham. It is a mystery to me how so many people refuse to do the simplest thing to keep everyone safe and enjoying the slopes. The culture at this place is toxic.
Written December 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AlainNYC
New York City, NY21 contributions
enjoyed the serenity of looking from the top
Oct 2020
All 5 of us got on the lift at the same time after waiting for 20minutes because for some reason mountain bicyclers were getting preferential treatment. Getting closer to the top, we felt the air getting cleaner, fresher, purer. Once on the top, we took great pictures with the embracing multi-colored landscape in the background.
Written October 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

glassgurl007
Pompano Beach, FL11 contributions
Customer service is non existent
Aug 2020 • Family
Be careful when ordering passes on line. Ordered 4 was charged for 8 almost a month ago. Still waiting for a refund. VERY poor customer service. No communication.
Written September 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your review. While strive to respond quickly - it's important to note that this refund has been processed for the guest -- they delay in processing was due to the fact that we do not store or hold any credit card data here, and as such, we had to communicate with this guest to obtain a refund method. This was a case of simply placing too many items in the shopping cart - and it has been resolved after being able to connect with this guest. We apologize for the delay and any confusion.
Written October 5, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Naz
1 contribution
RACIST KAREN WORKERS
Aug 2020
The workers were absolutely horrible when assisting people of color. They failed to give proper instructions to each of my party when going on the chairlift. If my own family did not realize that a bar needed to be pulled down to prevent actual death who knows what would have happened. We discussed this with the workers AND THAT WORKER FAILED TO APOLOGIZE AND UNDERSTAND THAT SHE WAS TREATING PEOPLE OF COLOR DIFFERENTLY. She gave clear and calm instructions to white people but was SCREAMING AT US. MY POINT IS: PEOPLE OF COLOR DO NOT COME HERE AND SPEND YOUR HARD EARNED MONEY. THEY DO NOT TREAT YOU WITH RESPECT OR VALUE YOUR SAFTEY.
Written August 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We take this feedback very seriously and will share with the senior team here, as the information provided does not align with Windham Mountain's Values. Windham Mountain strives to provide a fun, safe, and inclusive environment for all.
Written October 5, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Darren C
1 contribution
Awful
Jan 2020 • Friends
Terrible customer service. Very rude and not helpful at all. Do not give them your hard earned money.
Written June 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MATTYJ1320
Little Neck, NY15 contributions
Getting Better
Mar 2020
The Mountain Experience overall has improved
The Pros:
- GROOMING!!!! was on point 3/1- Conditions were great!! despite this winters uphill battle
- TRAIL LAYOUTS- The lower mountain has greatly improved!!!! (visually appealing as well)
- BASE AREA SKI TUNING- Addition of the base area ski tuning shop is a plus- (Gents in the shop did a great job on my skis)
- BEST VIEW- top of Wild Cat

The Cons
- FOOD-l BAD at Seasons- Over priced and microwaved- stick to downstairs for sustenance
- SKI SCHOOL- We love watching little kids learn the sport...We Do not like standing on a lift line for 45 minutes.... This needs to be addressed. Maybe keep ski school to a designated lift on weekends. Hunter does a better Job with this as they have the Learning center
- LOCKERS- Very small locker room (GET THERE EARLY)- Windham is not know for theft...however- they do not screen the clientele either
- SKI VALET- $5 is a little steep based upon the rest of the mountain... This system could be greatly improved upon (Better placed entry or different location)
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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