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The Puzzle Parlour

Closed Now: 10:00 AM - 8:00 PM
Open today: 10:00 AM - 8:00 PM
Review Highlights
Finished all four rooms with my teenager

What a joy. Great way to spend time with teens. Interacting. Solving problems. Learning just how... read more

Reviewed 6 days ago
771andyr
,
Purchase, New York
via mobile
Such a fun experience

We had such a blast at the Puzzle Parlour! Staff was super friendly and encouraging. They were so... read more

Reviewed 1 week ago
RIchard G
via mobile
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Traveler Overview
  • Excellent95%
  • Very good5%
  • Average0%
  • Poor0%
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Travelers talk about
“vampire room”(12 reviews)
“escape room”(29 reviews)
“the owner”(9 reviews)
About
The Puzzle Parlour is a live-action adventure that is unlike anything you have ever experienced. At our entertainment center in White Plains NY, there are a lot of fun things to do. Come with your friends, family, colleagues or team to tackle the...more
Closed Now
Hours Today: 10:00 AM - 8:00 PM
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Suggested duration: 1-2 hours
Contact
131 Court St, White Plains, NY 10601-4801
Website
+1 914-368-8222
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Reviews (102)
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All reviews vampire room escape room the owner can't wait to go back coming back all ages multiple rooms team building great fun top notch no idea what to expect the staff was great great escape just the right amount an absolute blast attention to detail his friends
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1 - 10 of 102 reviews
Reviewed 6 days ago via mobile

What a joy. Great way to spend time with teens. Interacting. Solving problems. Learning just how smart she is. No screens. Highly recommended to all parents with teenagers.

Date of experience: December 2018
Thank 771andyr
The_Puzzle_Parlour, Manager at The Puzzle Parlour, responded to this reviewResponded 5 days ago

Escape room's are definitely a great way to put down technology and really talk with your family and work together to escape. We always try to recommend coming here to families and we're glad you do too. Congratulations on completing all four rooms!

Reviewed 1 week ago via mobile

We had such a blast at the Puzzle Parlour! Staff was super friendly and encouraging. They were so helpful and professional. What a cool experience. Highly recommend!

Date of experience: December 2018
Thank RIchard G
The_Puzzle_Parlour, Manager at The Puzzle Parlour, responded to this reviewResponded 5 days ago

The staff thank's you so much for your kind words. Were glad you and your team found us encouraging and helpful through your escape experience. Thank you for the great recommendation and we cant wait to see you soon.

Reviewed 2 weeks ago

Went with a group of coworkers- we did the Vampire room and the Surgery room. They were both super fun, great production value, friendly helpful staff. All-around great experience, can't wait to try the rest.More

Date of experience: November 2018
1  Thank ottersncrocs
The_Puzzle_Parlour, Manager at The Puzzle Parlour, responded to this reviewResponded 5 days ago

Great Job completing two rooms in one day with your coworkers! Glad that you guys had an appreciation for our room's and staff and we thank you so much for the great review. Excited to see you guys soon for The Heist: Part 1 and...More

Reviewed 3 weeks ago

this was our first time and it really makes you think. It is such a different game to play. It was so much fun and we can't wait to go back and try the other rooms.

Date of experience: November 2018
Thank robin w
The_Puzzle_Parlour, Manager at The Puzzle Parlour, responded to this reviewResponded 5 days ago

Our room's are definitely different and unique and were glad you think so to! Glad you had fun and cant wait to hear what you think about the other rooms. Surgery next maybe?

Reviewed 4 weeks ago via mobile

The Puzzle Parlour staff and team did an amazing job. They went above and beyond. A truely special experience. All should experience this.

Date of experience: November 2018
Thank Navigate32508458535
The_Puzzle_Parlour, Manager at The Puzzle Parlour, responded to this reviewResponded 5 days ago

Thank you so much for your kind words about our staff. Our staff try's to make every customer's escape experience the best it can be and were thrilled you had an amazing experience and hope to see you return soon for another escape!

Reviewed November 7, 2018 via mobile

We had so much fun doing The Heist at the Puzzle Parlour in White Plains. The staff was super friendly and we had a blast figuring out the puzzle. We would definitely do this again!More

Date of experience: November 2018
Thank Stefanie P
The_Puzzle_Parlour, Manager at The Puzzle Parlour, responded to this reviewResponded 5 days ago

We're glad you had a lot of fun with The Heist: part 1 and enjoyed all the puzzles we have in that room. Thank you for the kind word's on our staff and were glad you want to come back and do another room. See...More

Reviewed November 7, 2018

Took 16 people and the team at the Parlour accommodated our request to have two rooms/games running at the same time, when typically the start times are staggered. Well organized, fun and great team building event.More

Date of experience: November 2018
Thank Road280740
The_Puzzle_Parlour, Manager at The Puzzle Parlour, responded to this reviewResponded 5 days ago

We're always glad to accommodation larger groups that want to have both rooms start at the same time and have a little competition between the two groups. Thank you for the kind words and we're glad everyone in your team building event had a great...More

Reviewed October 31, 2018

Lots of Fun. I would definitely recommend it for families, youth programs and schools ages 10 and up.

Date of experience: October 2018
Thank step u
The_Puzzle_Parlour, Manager at The Puzzle Parlour, responded to this reviewResponded 5 days ago

It's always great to have youth programs coming and watching young children interact with their friends and work as a team to escape the room. Glad you guy's had so much fun and thank you for the recommendation!

Reviewed October 23, 2018 via mobile

Booked it last minute and completed the vampire room. Had a great time, despite my partner never having tried an escape room before. Staff were very friendly.More

Date of experience: October 2018
Thank Craig R
The_Puzzle_Parlour, Manager at The Puzzle Parlour, responded to this reviewResponded 5 days ago

Glad you made it in time and completed the vampire room! We hope your partner had a great first experiencing their first escape room and they want to come back for more. Our staff thank you for the nice compliment as well and look forward...More

Reviewed October 14, 2018

I have always wanted to try an escape room experience, and I am so glad that we went to the puzzle parlour to do so. It was AMAZING!!! We did the vampire room for my birthday, and from the moment we walked in the door,...More

Date of experience: October 2018
Thank Cat Z
The_Puzzle_Parlour, Manager at The Puzzle Parlour, responded to this reviewResponded 5 days ago

Thank's for the enthusiastic recommendation and compliments on our staff and space. It was great having you spend your birthday escape room experience with us and we're looking forward for you to come back and play more of our games.

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Questions & Answers
Ask a question
adrianacharcopa
July 21, 2018|
AnswerShow all 3 answers
Response from The_Puzzle_Parlour | Property representative |
Not dangerous at all! We have pregnant women all the time!
1
Vote
ylde2018
April 20, 2018|
AnswerShow all 4 answers
Response from The_Puzzle_Parlour | Property representative |
Hi there, Yes we only do private bookings so it would just be you and your son in the room. The price varies based on your group size so the more people you bring, the lower the price is per person. We have groups of 2 play... More
0
Votes
Cathy F
April 6, 2018|
AnswerShow all 2 answers
Response from Natasha R | Reviewed this property |
Yes, it's on a ground floor
0
Votes