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Traveler Overview
  • Excellent61%
  • Very good28%
  • Average6%
  • Poor2%
  • Terrible3%
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“the bus”(49 reviews)
“day trip”(31 reviews)
Rottnest Island Visitor Centre is located in Thomson Bay near the main jetty. Ask the helpful and friendly staff for maps and information about attractions, tours, bus services, bike hire and mooring rentals. If you are staying in Rottnest Island...more
Henderson Ave | Thomson Bay, Cockburn, Rottnest Island, Western Australia 6161, Australia
+61 8 9372 9730
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All reviews the bus day trip very helpful staff coach tour rottnest express hire bikes visiting perth general store western australia west end white sand crystal clear water geordie bay quokkas information beaches island
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1 - 10 of 488 reviews
Reviewed yesterday via mobile

We arrived with only a vague idea of how to spend our time on the island and the nice people at the information centre helped us to make a perfect plan. They had lots of great information along with trip plans for numerous visit options.

Date of experience: April 2019
Thank Dukeyduke
Reviewed yesterday via mobile

Given the price of the landing fee for the island I would have expected to at least be able to find a shower in Thompson’s bay where it was possible to get wet without lying against the dodgy wall tiles. We love the island, but...More

Date of experience: April 2019
Thank Braveheats
Reviewed 4 days ago

This is fabulous if you want to see the whole island and spend a bit of time at a few different places. The bus goes every 30 minutes and stops at many places all over the island. You get off where you want and then...More

Date of experience: April 2019
Thank TravelQueenJean
Reviewed 2 weeks ago via mobile

We spent a day on Rottnest Island and wished we could have had longer. We saw the cute Quokkas which you will only find here. Then we took a bike ride around the salt lakes. Had lunch in the pub overlooking the bay. That was...More

Date of experience: April 2019
Thank sprond
Reviewed 3 weeks ago via mobile

When checking in at the visitors centre, I found the staff to be really friendly and helpful. The service is very prompt.

Date of experience: April 2019
Thank Leanne C
Reviewed 4 weeks ago

get a fast or slow ferry across to the island for a super day out or stay in one of the hotels. we stayed at the Karma, which was charming, friendly hard working staff, pool, lovely rooms (depending on how much you want to spend)...More

Date of experience: January 2019
Thank Seaside824457
Reviewed 4 weeks ago

This is quite a busy island since a few celebs have Instagram ed their Quokka photos. So we thought we would pop in and get some advice on the best way to see the island and to find the Quokkas. The staff were somewhat frosty...More

Date of experience: March 2019
Thank Swisshen
Reviewed 4 weeks ago

for a very big tourist attraction this is a very poor tourist spot. My mother was not able to ride a bike around the island so we used the hop on hop off bus option, however it took all day to get around the island...More

Date of experience: March 2019
Thank Tracy b
Reviewed 4 weeks ago

We did the grand tour, train ride and coach tour, had a great day. Saw lots of Quokkas, so cute! It is possible to hire bikes, if so inclined. Lots of beautiful beaches. Near to the ferry terminal there was a water playground for the...More

Date of experience: March 2019
Thank Tiggytravel
Reviewed March 16, 2019 via mobile

I purchased my skydive package here and was directed to all the amenities on the island for my week stay.

Date of experience: March 2019
Thank iamwitty09
Adam M, Manager at Rottnest Island Visitor Centre, responded to this reviewResponded March 18, 2019

Thank you for your review and glad we could assist with planning your trip. Adam Morris - Visitor Centre Manager

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Questions & Answers
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July 26, 2018|
AnswerShow all 2 answers
Response from deirodeir | Reviewed this property |
August is the winter season so less llikely to be dry but I don't think there is a lot of rainfall, and temperatures are still pleasant, possibly more suited for activities like cycling. More detailed info about the weather... More
February 27, 2018|
Response from 16beverleyh | Reviewed this property |
Not sure didn’t use them, gave you looked online?
Jenna B
November 20, 2017|
AnswerShow all 3 answers
Response from betspet | Reviewed this property |
Most people we spoke to got around and had a good look around the island. Sometimes they run a later boat, so if you check when you arrive you can opt for this but you need to check at the visitor section on the island.