Office de Tourisme du Grand Saint-Emilionnais

Office de Tourisme du Grand Saint-Emilionnais

Office de Tourisme du Grand Saint-Emilionnais
4.5
10:00 AM - 1:00 PM, 2:00 PM - 5:00 PM
Monday
10:00 AM - 1:00 PM
2:00 PM - 5:00 PM
Tuesday
10:00 AM - 1:00 PM
2:00 PM - 5:00 PM
Wednesday
10:00 AM - 1:00 PM
2:00 PM - 5:00 PM
Thursday
10:00 AM - 1:00 PM
2:00 PM - 5:00 PM
Friday
10:00 AM - 1:00 PM
2:00 PM - 5:00 PM
Saturday
10:00 AM - 1:00 PM
2:00 PM - 5:00 PM
Sunday
10:00 AM - 1:00 PM
2:00 PM - 5:00 PM
About
The Jurisdiction of Saint-Emilion (including the town and the territory of the 8 villages united under the authority of the medieval Jurade) was listed by UNESCO as a World Heritage in 1999 to preserve, restore and share this outstanding heritage! Covered in vines and bordered with rivers, along woody slopes and picturesque roads, the Jurisdiction of Saint-Emilion stretches out over 75 km² around a particularly well-preserved medieval town and is the ideal place to stay. Only 30 minutes from Bordeaux and 1h from Bergerac or Périgueux, Saint-Emilion is the perfect starting point to tour around the vineyards of Bordeaux and the Perigord district. Legend has it that the town bears the name of a Breton monk that performed miracles while living an exemplary life. In order to retire from social life, he settled in 750 in a natural grotto, which can still be visited nowadays in the heart of the town!
Duration: < 1 hour
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles1,166 reviews
Excellent
656
Very good
369
Average
90
Poor
30
Terrible
21

Peter1Northampton
Northamptonshire, UK394 contributions
3.0 of 5 bubbles
Sep 2021
Popped in to pick up a map, staff seemed very busy. That said the nearby Maison du Vin is your best bet for a wine shop. It appears to be a local commercial venue and prices are better controlled. The commune is full of wine shops that are in my view massively over charging people. I price checked about a dozen bottles and could get them all cheaper on line in the UK. Browse …,but buy and your over paying in my view, seems the wine shops are a rip off for tourists.
Written September 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Peter1Northampton, Thank you for taking the time to leave a review and share your experience. We hope that you also enjoyed discovering the fabulous heritage of our medieval city. We look forward to seeing you again in Saint-Emilion.
Written September 21, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

monika c
The Hague, The Netherlands183 contributions
3.0 of 5 bubbles
Apr 2023
There is hardly any information in the form of brochures. Everything has to be downloaded. It is Nice to have both options. So I was rather dissapointed with my visit to this Office de tourisme.

The map we got, the same as on the website, was unclear on parking places. Also on the website the information on parking is inadequate.

We visited st. Emilion on thursday afternoon in the beginning of April 2023. Not a single normal parking place was available. We parked outside of the city along the road like many other cars. I guess that in the Summer there will be no room on the roads either.

If I would have known this I would have come very early in the day.
Written April 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear monika c, Thank you very much for your visit to Saint-Emilion, we are delighted to have welcomed you. We are saddened to read your disappointment and can only advise you, during your next visit, to dare to ask questions to our reception team who will be happy to clarify all your questions. To answer your opinion and for your information, all the brochures that we propose in download on our Internet site are also available in paper format at the reception of the Tourist office (we understood that you had asked and received a plan of the village). On this map you can see the free and paid parking places. As any tourist place, in Saint-Emilion in April, it is already the beginning of the tourist season, especially during the holy week which precedes the Easter weekend. We hope to have the pleasure to welcome you again, why not out of the tourist season, from November to March.
Written April 13, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

James Weaver
Irvine, CA2,288 contributions
5.0 of 5 bubbles
Sep 2019 • Friends
They were very helpful with directions and places to taste wine in St Emilion. There is also a gift shop for the church and the city itself. From Large posters, to postcards and books, to jewelry. It also had clean restrooms we used. Staffed by several young women and they were kept busy.
Written September 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jonellelsalter
Weybridge, UK40 contributions
5.0 of 5 bubbles
Oct 2018 • Family
We've been here a number of times for advice on where to go and what to see in St Emilion. The agents at the information desk, ticket desk and gift shop are always very helpful and friendly. If you've never been to St Emilion before, you must stop off here first.
Written October 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you very much for sharing your experience with our Tourist Office. It was a pleasure welcoming and advising you. Looking forward to welcome you again in Saint-Emilion, Have a nice day, Estelle Fernandez, Administrative and Quality Assistant
Written November 7, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

KToT_1
Oslo, Norway94 contributions
5.0 of 5 bubbles
Oct 2018
Helpful and friendly service !

We were impressed with the help we received and gave a very good impression of Saint Emilion.
Written October 19, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you very much for sharing your experience with our Tourist Office. It was a pleasure welcoming and advising you. Looking forward to welcome you again in Saint-Emilion, Have a nice day, Estelle Fernandez, Administrative and Quality Assistant
Written November 7, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Spongemaster
Ulverston34 contributions
5.0 of 5 bubbles
Sep 2017 • Couples
Just got back from 5 great days in Saint Emilion. What made the break go from good to great was the level of service in the tourist information office. So many ideas, trips booked, they can't do enough too please, all done in very happy and cheerful way in what must be a very demanding job. Multilingual helpful staff make easy conversation and pleasure to visit
Tuk tuks, walking tours, château visits, bell tower, the cloisters, trips out, they added so much to our holiday.
Think this is the best tourist information office in the world. Thanks to all.
Written September 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

fam4luv2travel
Zurich, Switzerland42 contributions
4.0 of 5 bubbles
May 2016
We rented bikes for the 4 of us and biked all over the area the entire day. Helmets, locks and bike basket were included. It was fun for the whole family and the best way to see the vineyards. They have biking routes and maps with recommendations with different distances and it is not too hilly. Our 7 and 11 year olds didn't have any problems. Biking through the vineyards and looking at all the different wine chateaux is the perfect way to see the area.
Written May 8, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PaulSnood
Miami, Florida, USA409 contributions
5.0 of 5 bubbles
Oct 2019
Since we only had one day in Saint Emilion we opted for the tour of the must see spots offered by the tourist office and were very happy that we did. Our guide, Audrey was fantastic, super informative and enthusiastic, and made sure we got the most of our short time. Highly recommended.
Written October 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello PaulSnood, We thank you for taking the time to submit a notice and are delighted that you enjoyed a guided tour with our guide Audrey. We will forward your message to Audrey, which will certainly please her. We look forward to welcoming you next time in Saint-Emilion The Tourist Office team
Written October 29, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Murray G
Dubbo, Australia415 contributions
5.0 of 5 bubbles
Sep 2019 • Friends
If you go to Saint Emilion you need to go to the tourist information, very informative and helpful, we hired bikes booked tours and got all the information we needed for our stay.
Written September 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bournville773
Greater Perth, Australia97 contributions
3.0 of 5 bubbles
Jul 2019 • Friends
A group of us had a walking tour of the town and a visit to the Churches and it was great. Good knowable guide and it took 1.5 hours.
However the booking of this was so cumbersome and so difficult that I almost give up. Do I really expect to sign a six page french contract for a 1.5 hr tour for a group of 8 ???? NOOOOO. I had to. Also cannot simply give your card to reserve but pay by bank transfer.
The balancing payment had to be made upstairs where the contract was again reviewed etc. Really its a tour! I stuck with this I know many would have lost the will to live with this.
This needs to move to 2019 and provide a better service for your clients.
Written August 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for letting us know that you enjoyed the tour of our village.We are always glad to hear that our guide provided a good experience to our groups! Regarding the booking procedure, we actually decided a few years ago to welcome each group leader in a dedicated space in order to be very available to answer any question, especially during the summer season where the waiting time in the hall. And we are a bit surprised about your comments regarding payment, as we also offer to pay by credit card ... maybe we misunderstood each other? Whatever, we are glad that the tour was great and hope to see you again in Saint-Emilion. Kind regards, The Saint-Emilion Tourisme team
Written August 13, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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