Mermaid Dive Center
Mermaid Dive Center
4.5
8:00 AM - 2:00 PM
Monday
8:00 AM - 4:30 PM
Tuesday
8:00 AM - 4:30 PM
Wednesday
8:00 AM - 4:30 PM
Thursday
8:00 AM - 4:30 PM
Friday
8:00 AM - 4:30 PM
Saturday
8:00 AM - 2:00 PM
Sunday
10:00 AM - 2:00 PM
About
Mermaid Divers is a company built by divers, run by divers and dedicated to the serious scuba diver. We over excellent service to our guest. All our dive trips includes: Transportation from and to any High rise and Low rise Hotels, Cruise Terminal outside gate, Tanks, Weights, Mask, Snorkel, Fins, Boat Trips, Boat Captain, Dive Master/Instructor Leaders, Fresh water Ice coolers, Fresh Fruits, Cookies and Juices. All dives are made with on staff Professional Certified PADI, NAUI, IDD and CMAS Instructors / Dive Masters with more than 40 years of experience and a focus on safety and fun. We teach courses in English, Dutch and Spanish. Mermaid Dive Center is equipped with the latest Airtex22 Magnum Compressor and certified by Safety Lab Plus for good Air Quality. The Mermaid II dive boat is approved by the Coast Guard including all Marine Safety Equipment. VHF Marine Radio, Medic First Aid, Oxygen Tanks, Fresh water Camera Holding Tank, Toilet with push button flusher & Hand Sanitizer.
Noord, Aruba
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
576 reviews
Excellent
459
Very good
45
Average
20
Poor
20
Terrible
32

Paul H
Edmonton, Canada5 contributions
Oct 2022 • Couples
Carlos, Wendy, and Hubert do everything in their power to give you a safe enjoyable and entertaining dive day. Shari and I decided on the 20 dive package and we we very happy with everything.
The first day we arrived in Aruba we met with Carlos and Wendy at the dive shop. We brought all our gear and did the video portion of the refresher course. I thought the course was a great idea. We are experienced divers but with Covid it had been a while. The following day we did open water skills for a few minutes until we, and they, were confident we were capable divers

They bring all your gear to the dock in the morning and after a great day of diving they take it to their shop and dry it and store it until your next day.
The boat has everything you need. Very easy to get on and off in the water or at the dock. They also carry extra gear incase you have a problem. Carlos was able to fix a few issues I had with my BCD etc. Very helpful.
They had nice snacks after each dive. They were also very accommodating if you wanted to see something special.

We would recommend Mermaid to anyone wanting a great experience, and at a reasonable rate as well

Over our 20 dives we did not experience any problems due to Carlos, Wendy, or Hubert. Some of the less experienced divers had some issues but the crew was quick to help anyone

We now know we have friends in Aruba and look forward to keeping in touch

Till next time
Shari and Paul
Edmonton Canada
Written November 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Christian W
1 contribution
Dec 2022 • Couples
This is a family dive operation that is extremely safe, knowledgeable and comforting. We are expierenced shore divers with over 150 dives in the last 7 years. We were skeptical about boat diving due to a bad experience in Cozumel. Wendy, Carlos, and Hubert changed our minds about boat diving! Our first of 4 days of diving was a 90 foot wreck dive with strong currents, Wendy was able to navigate our entire group safely even with the strong current for a great experience witch made us comfortable for the remaining dives. Before each dive the crew made sure no one made any equipment mistakes. They were very hospitable. On 2 of the dives they gathered lionfish and that evening Hubert prepared the fish ceviche style for all of as dive ending snack for the next day. Awsome! The reefs were beautiful. The crew all spoke great English and were very clear and easy to understand. We had a great group of divers and a great crew. We now have friends in Aruba forever!!! Their prices were very good. We have no regrets. When we come back we will definitely dive with Mermaid.
Written December 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Peter V
Spaubeek, The Netherlands10 contributions
Sep 2022 • Solo
I had a very nice experience with Mermaid Sports Diver on Aruba during my vacation in September 2022.
Since my last dive was some years ago I needed a 'refresher' which they offer for a small fee.
I found that they keep a high standard when it comes to safety and equipment and they leave nothing to chance. This made me feel comfortable and reassured right away. Both Carlos and Wendy are very experienced and helpfull people and on top of that they are very nice!
My two tank morning dive was absolutely wonderful due to the stunning views under water and also thanks to the great guidance I've had from the whole crew.
Thank you very much and see you next time 👍👍👍👍
Written September 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carlos H
Dear Guest, We would like to thank you for taking the time to write a review on TripAdvisor. We really appreciate you doing the refresher course and some dives with us here and have some fun. We are happy that you did have a great experience, and that you felt very safe at all times during your fun diving experience. Thank you for recommending us to your friends. Remember you have friends in Aruba. Looking forward to your return and have some more Fun diving. Thanks again, best Regards. Carlos, Wendy & Hubert
Written October 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ruusta
Branford, CT106 contributions
Oct 2021
I am lucky to dive once a year. COVID made it even harder. After booking my trip to Aruba, I emailed a few shops to let them know I was coming and ask about their dives.
I never got a call or email back from Mermaid Dive center. Their prices were lower and they had lots of good reviews so I decided to call them directly. I explained to them the I was most interested in diving the wreck of the Antilla. I have my advanced open water, with a wreck specialty endorsement on top of that. They told me "We do not go to the Antilla" which is surprising, shocking really because any website that ranks the best dive spots in Aruba ALL list the Antilla as the number one spot. So how could they not go? I asked about other trips and they gave me a few options. The man on the phone asked when my last dive was and I told him it was before COVID. Then came the sales pitch that a refresher course would be required. Sorry, short trip for vacation, I am not spending an extra half day doing a refresher course. The shop might say its best for safety, but I say BS. They never asked about my 25+ year diving experience around the world. It was clear they just wanted to make a few extra bucks.

The fact that they do not offer trips to THE best dive spot in Aruba and that they tried to pressure me in to a refresher course were too many red flags for me to go with this shop even though they were cheaper. If you go to Aruba, find a shop that will take you to the Antilla. If you are an experienced diver, do not allow a shop to pressure you into a refresher. If you want to be safe, or dont dive that much, then perhaps do a refresher but hopefully you will find a shop that listens to you and takes you to the best sites.
Written October 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carlos H
Dear Customer, We appreciate your trying to dive with us during your vacation and to review us on Trip Advisor. Our number one priority concern is your safety and good customer service is the lifeblood of any business. Therefore, I like to show you that we do care about your safety and I apologize for any misunderstanding you may have regarding your trying to scuba diving with us. Let me elaborate; Customer last time diving was more than 2 years ago. Because Customer last time diving was too long ago. We require him taking the refresher course prior to do a dive with us. The refresher course cost only US$15.00 and includes a 20 minutes DVD presentation; Dive tables review, equipment setup, safety lecture, and Pool/Confined water training. Part of the refresher course is to do a nice and easy relax dive. This was for his safety. We do not pressure anybody into a refresher course. If Customer did not want to take the refresher course, we suggest for Customer to find another dive shop that is more lax on safety. As a DAN Diving Safety Partner, our mission is to work to prevent dive injuries and to promote diving safety. Our Dive Center only dives the South side of Aruba. There are plenty of other dive shops that do the west side of Aruba where the Antilla is, he could have chosen from. We stop going to the Antilla wreck because it became a hazard area with the Ship Wreck collapsed with too many pieces of metals ready to fall down and to many boats on top of the water, we decided for safety reasons not to go there anymore. Once again please do accept my apologies and I do hope that the remainder of your trip in Aruba was most enjoyable. Carlos Director Mermaid Sport Divers N.V.
Written October 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TFM2022
El Dorado Hills, CA2 contributions
Apr 2022
I have been certified since 1991 and have hundreds of logged dives. Dive locations include Grand Cayman, St. Lucia, Monterey CA, BWI, Zanzibar, Cozumel, Maui, Cancun and Long Island NY.
We added Aruba with our 10 dives with Mermaid. Carlos and Wendy are excellent. They put safety first. Because of the COVID shutdown this would be our first dive since 2019. Thus, Mermaid required a refresher dive. This was fine with us as it gave us an opportunity to get back in the water and let Carlos access our dive skills. This is safety and appropriate.
Pick up was at our hotel and took us to the dive shop for the short ride to the boat dock. Island time may cause an 8:00 AM pickup to be 8:30 AM. Relax you are on vacation, enjoy it.
The dive briefs where detailed and complete. The dives were excellent, the current cooperated and vis was 60-80 feet. Lots of sea life and four wrecks.
When Lion fish are caught, the captain prepared ceviche for the next day. Delicious!
The boat was comfortable with juice, water and snacks after each dive and fresh fruit after the last dive. You may rent gear or bring your own. They will rinse and stow your gear at their shop ready for your next dive.
Written May 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carlos H
Dear Guest, We would like to thank you for taking the time to write a review on TripAdvisor. We really appreciate you doing the refresher course and ten dive package with us here in Aruba. We are happy that you did have a great experience, and that you felt very safe at all times during your fun diving experience here with us. Thank you for recommending us to your friends. Remember you have friends in Aruba. Looking forward to your return and have some more Fun diving with us next time. Thanks again, best Regards. Carlos & Crew
Written May 29, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ken W
Overland Park, KS78 contributions
Dec 2020 • Couples
Carlos and the boat crew do a fantastic job. The equipment is top notch and most importantly, they make diving safety their #1 priority. The weather wasn’t great when we dove on JC wreck, but it was still a blast. The current didn’t want to cooperate, but Kevin, the guide, was able to get 8 of us to the wreck safely. The boat is clean & the whole crew is friendly & knowledgeable.
Written December 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carlos H
Dear Guest, We would like to thank you for taking the time to write a review on TripAdvisor. We really appreciate you doing some dives with us and that you felt safe and had a blast diving with us. We are very happy that you have enjoyed yourself seeing the J/C Wreck. Remember you have friends in Aruba. Looking forward to your return and have some more Fun diving with us next time. Enjoy the Holidays, Best Regards. Carlos & Crew
Written January 1, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dave C
Denver, PA45 contributions
Nov 2022
Carlos and Wendy are great. Mermaid is an excellent dive operation that puts a emphasis on safety and exploration of dive sites and reefs. This trip they are doing 3 tank morning dives, which is great. However they tend to get a late start with the boat not leaving till mid morning which means you don't get back to the dock till well after 2pm. In part this is due because the dive shop is in Noord and the boat is located in the marina in Oranjestad. Personally I prefer to get back sooner so I still have more day time to enjoy this wonderful island. Their dive shop is well equipped for gear storage when not diving and rentals. If you have the time I highly recommend them.
Written November 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kim H
3 contributions
Sep 2022 • Couples
Truly one of the best dive experiences my wife and I have had. Carlos and Wendy are truly the best dive maters we’ve had the opportunity to dive with. Safety is their main concern followed right behind with fun! I would highly recommend Mermaid Divers for the best dive experience in Aruba. We will be back!
Written September 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carlos H
Dear Guest, We would like to thank you for taking the time to write a review on TripAdvisor. We really appreciate you doing some dives with us here and have some fun. We are happy that you did have a great experience, and that you felt very safe at all times during your fun diving experience. Thank you for recommending us to your friends. Remember you have friends in Aruba. Looking forward to your return and have some more Fun diving. Thanks again, best Regards. Carlos & Crew
Written October 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Avi E
Kansas City, MO2 contributions
Mar 2021 • Solo
I've been diving a long time and I have to say, this is the best dove operation I've worked with anywhere. Carlos and Wendy run an amazing shop and boat. They are very focused on safety, which is the #1 thing I look for in a dive operator. All of my dives were outstanding. We got to some amazing wrecks and very healthy reefs. The boat captain is just great! The fact that Carlos will pick you up each day toy dive with them is a huge bonus.

I would definitely suggest doing a dive package, their rates are probably the best I found on the whole island.

I had the opportunity to see the team work with divers of all levels of experience from brand new students to high level tech divers and everyone had a great time and was able to dive to their abilities.

I actually had an issue with my personal regs and Carlos was able to do a repair for me, on the boat before a dive. Again, a heck of an operator!

I will definitely be back to dive with this team again.
Written March 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carlos H
Dear Guest, We would like to thank you for taking the time to write a review on TripAdvisor. We really appreciate you doing some dives with us, and that you felt safe and had a great time diving with us. We are very happy that you have enjoyed yourself seeing the beautiful Reefs, Wrecks and sea life. Remember you have friends in Aruba. Looking forward to your return and have some more Fun diving with us next time. Thank you again, Best Regards. Carlos & Crew
Written March 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kurt S
Green Bay, WI6 contributions
Mar 2020
Hello everone. I am a advanced diver and this is my 4 th visit to Aruba. I am a business ower and I know what it takes to run a business. Wendy and Carlos run a great dive business! They will pick you up at you hotel, take you to their business to get all of your gear, go over your paperwork, and take you to the dive boat. I enjoyed the company of this family owned business because they care about diving, they make it fun, and they want you to enjoy your dive. Mermaid divers has their own boat, saftey gear, and boat captain. Inbetween dives they have juice and a small snack. After the second dive they have fresh fruit for you also. When the dives are over everone usually talks about what we seen and the great fun we had. Then Carlos will take you back to your Hotel. I dove now 3 years with these folks and not one time was I dissapointed. Keep up the good work Carlos and Wendy and hopfully I will see you again sometime in the near future!
Written March 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest, We would like to thank you for taking the time to write a review on TripAdvisor. We really appreciate you doing in your fourth visit to Aruba some dives with us. We like to concentrate on safety first and we are happy that you have enjoyed yourself diving the reefs and wrecks with us. Remember you have friends in Aruba. Looking forward to your return and have some more Fun diving. Best Regards. Carlos
Written March 19, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Mermaid Dive Center (Noord) - All You Need to Know BEFORE You Go