wonderfully welcomed starting with the professional Valet staff. Warm and friendly staff at the reception desk. Sprawling campus filled with restaurants, bars, sports bars, spa, gym, pool and vast activities. There are many venues (concerts, bands, sports area, shopping) there is something for all. Rooms were clean, well lit, well stocked (no fridge). Pool area was adults and QUIET perfect for a ladies weekend of relaxation and wellness. There is a casino area (Slots, tables, Keno, Bingo) There is a vast food court (Asian, Pizza, Burgers, Shakes, Fried chicken stands) Restaurants are exceptionally staffed with professionals who can assist with any dietary concerns, interests and most importantly suggestions. The pub above the escalator was a true pub. Waitstaff gave so much attention to us in the Italian restaurant )drinks filled, bread basket refilled, sauces, sides) Outside area was clean, accessible and beautiful. So many options for entertainment to choose from. Every single person was kind and afforded guidance or a hello A must try !

We visited today, enjoyed a nice lunch and then spent maybe2 hours in the casino as well as checking out the shops. Even though we stayed away from the smoking area that the valet told us about, my husband and I both left the property with running eyes and noses. In addition, I developed a headache that 2 advice and 4 hours hasn't abated. There's something awry with their circulation system. We don't think it was cigarette or other smoking products but something added to the circulating air. Never again. And the slots were stingy as well. Too bad. As recent transplants from the Las Vegas valley, we were hoping for a place to gamble and take a staycation.

Went to New Year’s Eve bingo, had fun but way too crowded! Sitting back to Back at long tables was not fun, especially when the lady behind me refused to move when people had to leave their seats, they should give enough room between tables to move comfortably . The games were confusing as they were playing a pull tab game along with each regular game. They need to put the tables a little farther apart as it was not fun as me and my Wife had to keep moving out of our seats to let people in the aisle to get bye. Especially since the one lady behind my wife refused to move in her seat or get up

Bingo was honestly mush more enjoyable pre covid, and they have not brought back everything that was in the bingo hall before the pandemic. The concessions in the bingo hall is completely shut down, you have to go to the food court outside to get food. All they have is the free soda/coffee machine and the bathrooms now. They don’t have all of the bingo windows open, so there is a long line to purchase bingo and get into the bingo hall. They also do not have the whole bingo hall open, and are making everyone smush together in the front rooms. Also, the staff is incredibly loud during the bingo games, and was making it incredibly hard to hear the numbers being called on the loud speaker!

We go to Bingo everywhere from Las Vegas, Myrtle Beach, Foxwoods etc. We absoultly love this Bingo the best. Prices, available monthly coupons, you receive reward points for every dime you spend. We live in Massachusetts and drive here 4 1/2 each way several times a month. We also get free comped rooms for the weekend which is amazing. We definetly recommend you try bingo here.

It's a nice hotel, the rooms are clean and people mostly very nice. Getting around can be a bit confusing as the aisles go one into the other in the same direction! Many eateries with good food. You have to try the Mexican! The only bad part of the trip was slots EVERYWHERE were tighter than Scrooge's purse! Next time (if there is one!) I'll go prepared and play the minimum ALL the time!

Stayed at the Sand Hollow Inn because we brought our dog and that is the only property at Turning Stone that allows pets. Hotel was great as were all the employees. Very welcoming and accommodating. Free breakfast was okay, coffee and tea available 24/7 in the lobby. Room was clean and comfortable, bathroom immaculate. Free 24/7 shuttle over to the casino. The casino itself was really nice and there were plenty of table games available. There is a glassed off smoking casino so we didn’t smell any smoke while we were there in the non smoking area. Ate at the Upstate Tavern one night and Pino Blanco the second night. I highly recommend both for their great food, ambience and service. We loved everything about Turning Stone and will be returning in October.

Stayed at the Lodge at Turning Stone Casino. The grounds are spectacular. Rooms were big and plush. Staff was above and beyond excited. A first class experience that I'll never forget as long as I live. Which beats me to ask, who are these guys they are so good.

We spent a weekend at Turning Stone Resort Casino in July. The pros: We had rooms in the Tower. The rooms were up to date, comfortable, and clean. The Tower Lounge lobby bar was great – it’s elevated a bit and open, so you can see a lot from there. A great place to people-watch or wait for a friend. We ate at two of the TS properties: the Upstate Tavern for dinner and Emerald Restaurant for breakfast. The food was good at both, staff was friendly, and service was good. The breakfast menu at Emerald could have used two or three more options. The cons: The table limits were too high – minimum of $25 on Friday night for everything. We didn’t bother to check Saturday afternoon or evening. This is too high for upstate NY. The resort pool scene is poor. They have two pools, the Hotel Pool and the Tower Pool. Neither of them are places where you can relax for the day. They are both indoor. Neither have cabanas, pool bars, or food service. There aren’t many loungers. We didn’t go to the Hotel pool but we did go to the Tower pool. The Tower pool is off the fitness center. It has a handful of loungers and chairs, and is certainly not somewhere to hang out and relax. I’d expect a place that calls itself a resort to have a nice big indoor/outdoor pool with lots of seating and a bar/food. All in all I'd give it 3 1/2 stars.