WonderWorks
Game & Entertainment Centers
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Wednesday
12:00 PM - 7:00 PM
Thursday
12:00 PM - 7:00 PM
Friday
11:00 AM - 9:00 PM
Saturday
11:00 AM - 9:00 PM
Sunday
12:00 PM - 6:00 PM
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About
Experience more than 100 hands-on exhibits. Be blown away by hurricane winds, manuever the controls of a NASA spacecraft to land the shuttle, lay on a bed of nails, pilot a fighter jet, design and ride your own virtual roller coaster, experience a 4D extreme motion ride, compete in a game of lazer-tag and much more. While visiting, take part in the Canyon Climb Adventure. Suspended 70ft in the air its the World's largest indoor ropes challenge course. Purchase a combo package to SAVE.
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  • Maltipoo16
    New York1,146 contributions
    So much fun
    Had free passes for the VIP ticket but only had an hour and a half to spend. Wish we had more time. We only got through the museum portion. Never got to the laser tag or canyon climb. We had a great time though, definitely wish we had more time to finish, as the ticket was only valid for one day once we redeemed it. The museum portion was so much fun, each exhibit was so hands on and fun for even adults. Definitely will visit again!
    Visited January 2020
    Traveled with family
    Written January 9, 2020
  • C653ZWruthc
    Rochester, New York51 contributions
    Something Different
    Had a great time. Something for all ages. A lot of families but no lines to go through exhibits. Once in all experiences are free of charge Coat charge I thought was high at $2 per coat. My 5 yr old coat is small and could be stored with mine. Found coupons online which saved some money.
    Visited February 2020
    Traveled with family
    Written February 19, 2020
  • Molly R
    3 contributions
    Epic
    Despite the optical illusions messing with the smaller members of our group, we had an absolute blast. we were able to do everything we wanted to and more. Staff was friendly and helpful. Went with a school group k-12. We easily spent three hours in there. Something for all ages. So much to see! Honestly, it was an amazing adventure.
    Visited June 2021
    Written June 24, 2021
  • Mianellasmom
    Syracuse, New York90 contributions
    Request a list of exhibits under repair or not working BEFORE you pay.
    I am very disappointed that I spent $60 for many of the exhibits to be out of order. Had there been a notification of some sort (verbal, or perhaps a sign) letting me know that there were so many things not working, I would have saved my money. How can you charge full admission when a majority of things aren’t working? I feel cheated.
    Visited February 2022
    Written February 25, 2022
  • Lisa B
    49 contributions
    Not worth the money
    We were disappointed with our visit in July 2022. We went during the week and a lot of the simulator ride type exhibits did not have a worker at them. There was also multiple exhibits not working or under construction. My kids did love the 4d theatre, the worker at that spot was wonderful. For $60 for the three of us to go, I did not feel like it was worth the money at all. We have been there before but this time with all the things not running, it was not worth our money.
    Visited July 2022
    Written July 28, 2022
  • Jess T
    3 contributions
    Not as Exciting or Interactive as it Used to Be
    I took my client here and we were very disappointed at how many attractions/activities/exhibits were either inoperable, broken, worn, or not manned by staff. We had to skip a lot of it. Not worth the ticket price until they fix more of their interactive items.
    Visited July 2023
    Traveled with friends
    Written September 5, 2023
  • SyracuseFamily4
    1 contribution
    birthday party disaster
    We were very excited to have our daughters bday party at Wonderworks Syracuse and couldn't believe how badly it went. We started out very well with a person who greeted us and then took us to our room. We had pizza and presents and then we were told to have the kids wait in the party room until after we paid for the party. Here is where things went terribly wrong. After spending 20 minutes at the counter trying to pay for the party where they couldn't seem to find us and giving us the wrong amount we got through that and then went back to party room. We left the party room and that is the end of having a wonderworks party planner and you are on your own. So we got all 18 kids in line for lazer tag and found out we would need to break them into two groups so we did that no problem. We waiting 1 hour and 20 minutes in line before the kids were able to do 1 game of lazer tag. We had purchased and extra game for each kid but they ended up not having enough time to do it. So we had two people wait in line for the canyon climb for the entire party as the lines were so long and it had taken so long to get through laser tag. We waited in line and got to the front and told three separate employees working the course what we were doing and they seemed fine with it. As the kids were finishing up lazer tag the manager came over and said - you cant do that. At this point we had been in line for 1 hour and 1/2 and the kids had only done one 5 minute game of laser tag and it was 2 1/2 hours into the party. We thought a party 12:30 -4:00 would be appropriate for 1 game of laser tag and climbing since that is what we were told to allot. So now it was 3:00pm and we were almost out of time. After much discussion we were able to convince the manager to allow at least the 11 young ones on the ropes course. He did but would not accommodate the other 7 guests in our party so they had to go get in the line again and it took another hour for them to get in the air. The worst birthday party ever-we have done the Most, the Zoo, Ice Skating, Swimming, YMCA, Pottery Place, and Shades of Orange. This one cost more than any of the other ones and was very unsatisfactory.
    Dear Guest, Thank you for your comments in regards to the birthday party that you had at WonderWorks. Here at WonderWorks we value and appreciate all of our guests, and want to make each person's experience positive and fun! Much like other entertainment attractions we too can experience high volume attendance which sometimes can cause longer than normal wait times. It is feedback like yours that helps us improve. I do hope that you will give us another opportunity in the future.
    Written January 24, 2013
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2013
    Traveled with family
    Written January 20, 2013
  • Chris E
    Skaneateles, New York31 contributions
    Safety concerns
    After having a birthday party for my son I have some concerns. If you plan on having a birthday party, have enough parents to help you. I was told there would be an employee at the exit so no children could leave the wonder works area, NOT true. A safer system needs to be put in place so children cannot exit without there parent or adult they are with. The attendant asked me if we would open gifts,considering you only get an hour in the room, I stated NO. I went over to the table to get my camera and turned around and heard the attendant say to my son,time for presents. After I picked my jaw off the floor,not to upset my son, I allowed him to open his gifts. When our hour was up,we were basically rushed out of the room. I was told that they would take the gifts and coats and put them in a locker and had 2 hours for our locker. After our 2 hours in wonder works they rolled the locker outside in the mall hall area with an attendant. Basically telling us, times up and leave. Extremely disappointing, will NOT go back and will DEFINITELY not recommend for a birthday party.
    Dear Guest, thank you for expressing your concerns in regards to your sons birthday party that you recently had. Here at WonderWorks we do value all of our guests feedback and will strive address all of your concerns. I do apologize that you felt rushed from the birthday room and will look into other ways to help streamline this process upon arrival. Safety is a TOP priority for WonderWorks and all our staff is trained in Code Adam alerts. WonderWorks is a self guided tour and its the responsibility of each parent to watch the children in there groups while here. I would like to learn more about your experience, 315-466-7700. It is feedback like yours that helps us improve! Thank You
    Written April 17, 2013
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2013
    Traveled with family
    Written April 15, 2013
  • 372LauraG
    2 contributions
    VERY DISAPPOINTING
    We recently had my sons 10th birthday party at wonder works. I can honestly say it was NOT worth the $. Not to say there isnt lots to see and do but if I had to do it all again I would order pizza to eat out in the mall area & just buy the tickets to go in. We felt like we were a part of an assembly line being rushed along & pushed from one point to the next. Not to mention we had an incident where a member of our party was late & the staff refused to help them find us ( we were in the party room) & made them pay for the child, the mom looking for us & the 2 year old she couldn't leave alone outside when she wandered around looking for us. The employee was rude to us & we later caught her talking about us to other employees. All in all it was a VERY DISAPPOINTING day.
    Thank you for contacting us about your experience with your child's birthday party event here at WonderWorks. We do value and appreciate all of our guests feedback, and want to make each person's experience positive and fun. I do apologize that you felt rushed and that you had a disappointing experience. I would very much like to speak with you so that we can better understand how we can help address your concerns and gain your confidence back in WonderWorks of providing the experience that you deserved on the child's special day. My contact information is 315-466-7700 x401.
    Written March 25, 2013
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2013
    Traveled with family
    Written March 22, 2013
  • E L R
    Syracuse, New York1 contribution
    VERY LOUD
    The exhibits are interesting. I would have enjoyed it much more if the level of sound wasn't cranked so high. I almost couldn't get my 7 year old to go inside. He enjoyed some of the exhibits but generally speaking he was overwhelmed by the intense sound levels. I don't think we spent more than an hour and a half inside before we gratefully escaped to the low level hum of the mall. The price was too high for the amount of time we spent inside. (> $70 for 2 adults and a child) I can imagine older kids would really enjoy the ropes course. But that costs extra.
    Thank you for your feedback. We are disappointed to hear that you did not fully enjoy your experience due to the music volume. We would like to learn more about your visit. Please email us at guestservices@wonderworksdestiny.com
    Written December 19, 2012
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2012
    Traveled with family
    Written December 17, 2012
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
216 reviews
Excellent
99
Very good
77
Average
17
Poor
17
Terrible
6

Mianellasmom
Syracuse, NY90 contributions
Feb 2022
I am very disappointed that I spent $60 for many of the exhibits to be out of order. Had there been a notification of some sort (verbal, or perhaps a sign) letting me know that there were so many things not working, I would have saved my money. How can you charge full admission when a majority of things aren’t working? I feel cheated.
Written February 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lisa B
Rochester, New York, United States49 contributions
Jul 2022
We were disappointed with our visit in July 2022. We went during the week and a lot of the simulator ride type exhibits did not have a worker at them. There was also multiple exhibits not working or under construction. My kids did love the 4d theatre, the worker at that spot was wonderful. For $60 for the three of us to go, I did not feel like it was worth the money at all. We have been there before but this time with all the things not running, it was not worth our money.
Written July 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jess T
3 contributions
Jul 2023 • Friends
I took my client here and we were very disappointed at how many attractions/activities/exhibits were either inoperable, broken, worn, or not manned by staff. We had to skip a lot of it. Not worth the ticket price until they fix more of their interactive items.
Written September 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SyracuseFamily4
Syracuse1 contribution
Jan 2013 • Family
We were very excited to have our daughters bday party at Wonderworks Syracuse and couldn't believe how badly it went. We started out very well with a person who greeted us and then took us to our room. We had pizza and presents and then we were told to have the kids wait in the party room until after we paid for the party. Here is where things went terribly wrong. After spending 20 minutes at the counter trying to pay for the party where they couldn't seem to find us and giving us the wrong amount we got through that and then went back to party room. We left the party room and that is the end of having a wonderworks party planner and you are on your own. So we got all 18 kids in line for lazer tag and found out we would need to break them into two groups so we did that no problem. We waiting 1 hour and 20 minutes in line before the kids were able to do 1 game of lazer tag. We had purchased and extra game for each kid but they ended up not having enough time to do it. So we had two people wait in line for the canyon climb for the entire party as the lines were so long and it had taken so long to get through laser tag. We waited in line and got to the front and told three separate employees working the course what we were doing and they seemed fine with it. As the kids were finishing up lazer tag the manager came over and said - you cant do that. At this point we had been in line for 1 hour and 1/2 and the kids had only done one 5 minute game of laser tag and it was
2 1/2 hours into the party. We thought a party 12:30 -4:00 would be appropriate for 1 game of laser tag and climbing since that is what we were told to allot. So now it was 3:00pm and we were almost out of time. After much discussion we were able to convince the manager to allow at least the 11 young ones on the ropes course. He did but would not accommodate the other 7 guests in our party so they had to go get in the line again and it took another hour for them to get in the air. The worst birthday party ever-we have done the Most, the Zoo, Ice Skating, Swimming, YMCA, Pottery Place, and Shades of Orange. This one cost more than any of the other ones and was very unsatisfactory.
Written January 20, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, Thank you for your comments in regards to the birthday party that you had at WonderWorks. Here at WonderWorks we value and appreciate all of our guests, and want to make each person's experience positive and fun! Much like other entertainment attractions we too can experience high volume attendance which sometimes can cause longer than normal wait times. It is feedback like yours that helps us improve. I do hope that you will give us another opportunity in the future.
Written January 24, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chris E
Skaneateles, NY31 contributions
Apr 2013 • Family
After having a birthday party for my son I have some concerns. If you plan on having a birthday party, have enough parents to help you. I was told there would be an employee at the exit so no children could leave the wonder works area, NOT true. A safer system needs to be put in place so children cannot exit without there parent or adult they are with. The attendant asked me if we would open gifts,considering you only get an hour in the room, I stated NO. I went over to the table to get my camera and turned around and heard the attendant say to my son,time for presents. After I picked my jaw off the floor,not to upset my son, I allowed him to open his gifts. When our hour was up,we were basically rushed out of the room. I was told that they would take the gifts and coats and put them in a locker and had 2 hours for our locker. After our 2 hours in wonder works they rolled the locker outside in the mall hall area with an attendant. Basically telling us, times up and leave. Extremely disappointing, will NOT go back and will DEFINITELY not recommend for a birthday party.
Written April 15, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, thank you for expressing your concerns in regards to your sons birthday party that you recently had. Here at WonderWorks we do value all of our guests feedback and will strive address all of your concerns. I do apologize that you felt rushed from the birthday room and will look into other ways to help streamline this process upon arrival. Safety is a TOP priority for WonderWorks and all our staff is trained in Code Adam alerts. WonderWorks is a self guided tour and its the responsibility of each parent to watch the children in there groups while here. I would like to learn more about your experience, 315-466-7700. It is feedback like yours that helps us improve! Thank You
Written April 17, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

372LauraG
Brewerton, New York, United States2 contributions
Jan 2013 • Family
We recently had my sons 10th birthday party at wonder works. I can honestly say it was NOT worth the $. Not to say there isnt lots to see and do but if I had to do it all again I would order pizza to eat out in the mall area & just buy the tickets to go in. We felt like we were a part of an assembly line being rushed along & pushed from one point to the next. Not to mention we had an incident where a member of our party was late & the staff refused to help them find us ( we were in the party room) & made them pay for the child, the mom looking for us & the 2 year old she couldn't leave alone outside when she wandered around looking for us. The employee was rude to us & we later caught her talking about us to other employees. All in all it was a VERY DISAPPOINTING day.
Written March 22, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for contacting us about your experience with your child's birthday party event here at WonderWorks. We do value and appreciate all of our guests feedback, and want to make each person's experience positive and fun. I do apologize that you felt rushed and that you had a disappointing experience. I would very much like to speak with you so that we can better understand how we can help address your concerns and gain your confidence back in WonderWorks of providing the experience that you deserved on the child's special day. My contact information is 315-466-7700 x401.
Written March 25, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

E L R
Syracuse, NY1 contribution
Dec 2012 • Family
The exhibits are interesting. I would have enjoyed it much more if the level of sound wasn't cranked so high. I almost couldn't get my 7 year old to go inside. He enjoyed some of the exhibits but generally speaking he was overwhelmed by the intense sound levels. I don't think we spent more than an hour and a half inside before we gratefully escaped to the low level hum of the mall. The price was too high for the amount of time we spent inside. (> $70 for 2 adults and a child)

I can imagine older kids would really enjoy the ropes course. But that costs extra.
Written December 17, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback. We are disappointed to hear that you did not fully enjoy your experience due to the music volume. We would like to learn more about your visit. Please email us at guestservices@wonderworksdestiny.com
Written December 19, 2012
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

HMarie139
2 contributions
Jun 2015 • Family
First brought our children while visiting family a year and a half ago to do the Canyon Climb Adventure. They loved it and we promised to bring them back when it fit our budget. Imagine being given a coupon for a bogo, keeping it a secret from the children until the last day of your family visit, walking through the door as they realize they will get to do something they have asked to do every time you are in town and seeing a sign stating that Wonder Works will not be honoring their own coupon because of a summer special they are running. I understand not combining the summer special with the coupon, but when we offered to pay the regular price in order to use the coupon we were told that was impossible. If it wouldn't have devastated my children I would have walked out, but knowing how much they have looked forward to this I just couldn't break their hearts over a lousy coupon policy. I knew the coupon was too good to be true and I won't be fooled again by a company that won't honor their own coupons, nor will they be receiving any more of my future business!
Written June 25, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for taking the time to write about your experience with your coupons in regards to our new Summer pricing specials. We are sorry to hear about the inconvenience that it caused you, and would like you to know that once the summertime promotion ends, we'll be once again accepting those coupons. In the meantime, I would like the opportunity it speak with you to get more information regarding your experience at our admissions counter. You're welcome to send an email to nmontgomery@wonderworksdestiny.com, or call (315) 466-7700 ex. 401. We do thank appreciate and thank you for your patronage. Best, Nicole Director of Operations
Written July 1, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TravelCarolyn
Florham Park, NJ35 contributions
Apr 2015 • Family
I came here with my family while we were up in Syracuse. My cousins absolutely love WonderWorks, and they wanted to bring us. So, we went in the early afternoon and ended up spending hours here. It was incredible! Each room was filled with amazing activities. There was something for everyone to do, no matter their age. I will definitely come back the next time I'm in Syracuse!
Written June 11, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're so happy to hear you and your cousins had a wonderful time while visiting our facilities! We hope that you get the opportunity to come back again sometime, and thank you for taking the time to visit us on Trip Advisor and write a review! Best, Nicole Director of Operations
Written July 1, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Thom F
1 contribution
Sep 2013 • Couples
My wife and I decided to spend a day at the Carousel Center, checking out Wonderworks in the process. Ropes course was a blast but neither of us were impressed with the rest of the museum: loud, overstimulating, and the science content of many of the exhibits was dubious at best (TV theme songs, 4D haunted house movie, etc...) We also both agreed that $25 a head for an attraction that took maybe an hour tops to walk through was excessive.

If you're looking for a science museum, there are plenty of top-notch alternatives in CNY at a fraction of the price.
Written September 29, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback about your recent visit to WonderWorks. The ropes course is an amazing time allowing you to walk throughout the new Canyon area of Destiny USA suspended 70- feet in the air. I am sorry that you did not enjoy yourself in our exhibits as we have over 100 hands on exhibits that range from a 4D theater, Maxflight Roller Coaster Simulator as well as the Astronaut trainer allowing you to feel the what a actual astronaut would on re entry. WonderWorks value comes from admissions allowing our guests to come and go as many times as they would like in the course of a day, so if you wanted to break for lunch or a little shopping you can come back when you are done. If you like us on facebook we have special offers that come up all the time. I do hope that you will come back to visit us when we get our new exhibit the 1st of the year.
Written October 8, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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WonderWorks - All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about WonderWorks

WonderWorks is open:
  • Sun - Sun 12:00 PM - 6:00 PM
  • Wed - Thu 12:00 PM - 7:00 PM
  • Fri - Sat 11:00 AM - 9:00 PM



WonderWorks Information

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Very Good Reviews

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