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Destiny USA

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Address: 9090 Destiny USA Dr, Syracuse, NY 13204-9098 (Formerly Carousel Center)
Phone Number:
+1 315-466-6000
Website
Today
10:00 am - 9:30 pm
Open now
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Hours:
Sun 11:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:30 pm
Description:

Destiny USA is a 2.4 million square foot tourist destination in Syracuse,...

Destiny USA is a 2.4 million square foot tourist destination in Syracuse, NY that includes a strong mix of luxury outlet tenants, restaurants and entertainment. New brands are continuing to open to create a unique and dynamic consumer shopping experience. A stunning three-story glass atrium provides perfect weather year round. Oxford Economics has projected an annual visitation rate of over 29 million visitors from throughout the U.S. and Canada. Destiny USA is expected to be the second most visited shopping center in the country, according to Travel and Leisure magazine. It is the largest LEED Gold certified retail commercial building in the world.

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$35.00*
and up
Shop and Dine Destiny USA
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$15.00*
and up
Shop and Play Destiny USA

TripAdvisor Reviewer Highlights

Read all 873 reviews
Visitor rating
  • 429
    Excellent
  • 282
    Very good
  • 89
    Average
  • 34
    Poor
  • 17
    Terrible
Fantastic Mall

This is one of the nicest malls I have ever been to. This place is "Huge" and had an excellent variety of stores. There is an entertainment section of the mall that is unlike... read more

Reviewed September 12, 2016
Brian-N007
,
Syracuse, New York
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873 Reviews from our TripAdvisor Community

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Showing 851: English reviews
Syracuse, New York
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed September 12, 2016

This is one of the nicest malls I have ever been to. This place is "Huge" and had an excellent variety of stores. There is an entertainment section of the mall that is unlike anything I have ever seen at a shopping center. There is also a section of mall that had every type of food you can possibly think... More 

Helpful?
Thank Brian-N007
Aiden M, Director of Marketing at Destiny USA, responded to this review

Woo-hoo! Thank you for sharing your experience! We are so happy you found your visit enjoyable from start to finish! We hope to see you back again in the near future! More 

Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed September 12, 2016 via mobile

Such a big mall too big for one day lots to do shopping is kind of expensive. Great food at restaurants and location is easy to get would visit again no value in the outlets there very expensive

Helpful?
Thank Kristine F
Aiden M, Director of Marketing at Destiny USA, responded to this review

Thank you for sharing your experience, we'll share your feedback with the appropriate team. More 

Cheektowaga, New York
Level Contributor
166 reviews
62 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
Reviewed September 12, 2016

Love the fact that they have regular priced stores and outlet stores under one roof. Spent a full day there shopping, dining, and seeing a movie! Great for a rainy day! I'm still one who likes to pick up the "unusual" gift so I still like shopping at gift stores on vacation and unique boutiques; that's why I gave it... More 

Helpful?
Thank GLaSota
Aiden M, Director of Marketing at Destiny USA, responded to this review

Thank you for taking the time to share your experience! We hope to see you back at Destiny USA again soon! More 

Huntington
Level Contributor
72 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
Reviewed September 11, 2016

We found the corridors narrow and needed assistance finding stores. There seemed to be a great selection of retails establishments but we found it difficult to locate some of them.

Helpful?
Thank AnnP55
Aiden M, Director of Marketing at Destiny USA, responded to this review

Thank you for sharing your experience, we're sorry we fell short of your expectations! Navigating the property can be made easier with the help of our 26 digital directories around the property and print directories. We hope to see you again soon. More 

Dallas, Texas
Level Contributor
850 reviews
133 attraction reviews
common_n_attraction_reviews_1bd8 397 helpful votes
Reviewed September 11, 2016 via mobile

The shopping malls of Syracuse and surrounding have dwindled over the years, and the presence of this probably sped up the process. Great assortment of favorite stores for men women and children, great food court and better restaurants to take a break in. Don't waste your time searching for it in CNY, just come here, you'll find it.

Helpful?
Thank CliveWatkins
Aiden M, Director of Marketing at Destiny USA, responded to this review

We couldn't have said it better, Clive! Thank you for sharing your experience! We hope to see you at Destiny USA again soon! More 

Hammonton, NJ
Level Contributor
33 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
Reviewed September 10, 2016 via mobile

We spent the day here! Great selection of stores! Great selection of places to eat! We went to see a movie. Had a great day!

Helpful?
Thank rickn32058
Aiden M, Director of Marketing at Destiny USA, responded to this review

Om. Em. Gee! Thank you! We're so happy you had a great visit and took the time to share your experience! More 

New York City, New York
Level Contributor
107 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed September 10, 2016

If it wasn't totally pathetic to do so, I would give this place five stars. I am a total mall rat and am not easily impressed by shopping complexes (see my review of Complexe Desjardins), but this mall is my literal favorite place in Syracuse. My family makes fun of me for how much I love it, but it is... More 

Helpful?
Thank MsCollinka
Aiden M, Director of Marketing at Destiny USA, responded to this review

Well, we saw this review! And we THANK YOU for taking the time to share your five-star experience, even if you could only bring yourself to give us just four (we're not judging). We sincerely appreciate you taking the time to share just how amazing Destiny USA is, and would love to know the next time you're in town and... More 

Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed September 7, 2016 via mobile

A zillion stores under one roof! You WILL find goodies for everyone. It's pretty much a one-stop shop! I kind of wish they categorized stores a little better (like all sports wear in one area or all on the same floor, kids stuff in one area etc) for easier navigation since it is such an enormous mall but that's my... More 

Helpful?
Thank Laura S
Aiden M, Director of Marketing at Destiny USA, responded to this review

Thank you for sharing your experience, Laura! We love that you took the time to rate us, and are sorry to hear about your unfortunate Santa experience. This season, please let us know when you're back, we'd like to do something for you and your family when Santa is back in town. More 

Syracuse, New York
Level Contributor
144 reviews
85 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed September 7, 2016 via mobile

A fun place to spend an entire day. I hate shopping but now that the mall has so many other fun things to do I still come here all the time and never get bored. The comedy club and high ropes course are a couple of my favorites. There are also great restaurants at all price points.

Helpful?
Thank hlawlor24
Aiden M, Director of Marketing at Destiny USA, responded to this review

Thank you for taking the time to share your experience! Indeed, there's something for everyone! We hope to see you again soon! More 

Rochester, New York
Level Contributor
15 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed September 7, 2016 via mobile

Wished I had more time because the mall is huge. There are stores that I've never heard of. But plan on lits of walking. There are scooters to use but get there at opening because they go fast.

Helpful?
Thank Tammyk1971
Aiden M, Director of Marketing at Destiny USA, responded to this review

Lots of walking, indeed! Over 3 miles of indoor space to stretch those legs and more than 250 places to shop, dine and play! Thanks for sharing your experience. We hope to see you again soon! More 

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Questions & Answers

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over a year ago
Ottawa, Canada
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?