Destiny USA
Destiny USA
4
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
11:00 AM - 6:00 PM
About
Destiny USA is a 2.4 million square foot tourist destination in Syracuse, NY that includes a strong mix of luxury outlet tenants, restaurants and entertainment. New brands are continuing to open to create a unique and dynamic consumer shopping experience. A stunning three-story glass atrium provides perfect weather year round. Oxford Economics has projected an annual visitation rate of over 29 million visitors from throughout the U.S. and Canada. Destiny USA is expected to be the second most visited shopping center in the country, according to Travel and Leisure magazine. It is the largest LEED Gold certified retail commercial building in the world.
Duration: 2-3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
1,316 reviews
Excellent
656
Very good
422
Average
141
Poor
65
Terrible
32
Yyc
Toronto, Canada402 contributions
Feb 2020 • Family
Not worth the hype. Half the mall is stuck in the early 80’s for decor (lot of empty stores )the other half is modern with activities for the family. Apparently Destiny USA has no plumber on staff as most of the
Women’s toilets were plugged up (some even had wrap over the feces plug toilets to stop more people from further plugging them up). Parking is terrible as no one knows how to park in Syracuse and it also takes awhile to find a spot . Also heating and ac were terrible as some parts were okay for temp other areas were freezing. Seriously don’t make this a destination stop as it’s not worth it . Any store here you can find elsewhere, or better .
Women’s toilets were plugged up (some even had wrap over the feces plug toilets to stop more people from further plugging them up). Parking is terrible as no one knows how to park in Syracuse and it also takes awhile to find a spot . Also heating and ac were terrible as some parts were okay for temp other areas were freezing. Seriously don’t make this a destination stop as it’s not worth it . Any store here you can find elsewhere, or better .
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edward_Lawton
Wesham, UK5,236 contributions
Mar 2024 • Solo
I liked the shops !!! Big shoutout to “Margaritaville” best margs and food !! But this place is shockingly dangerous for people openly showing firearms !! Security are absolutely useless and will only be time before someone gets killed here
Written March 30, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katie D
1 contribution
May 2022 • Friends
When I was young, Carousel mall (the predecessor of Destiny) was a fun place to go. It was still a large mall, it was clean, and it was safe. Today, the expanded Destiny USA is a sad fossil of what once was a staple in Syracuse. First of all, its sheer square footage makes it impossible to navigate or to get through in a day if you have some shopping to do. Your feet will be hurting after visiting three stores because of how far apart they are from each other. Second, safety is an obvious issue. A place this expansive is too big to employ enough people to keep it safe. I only went on this trip because I had something specific to get, but I always avoid the mall now as a general rule for this reason. Third, stores are leaving. Many popular stores for young women are left out altogether (like Madewell and Anthropologie). The store selection overall is uninteresting and unhelpful. There is also not a single cute cafe to visit for lunch - the closest thing is Panera. Instead of modernizing, making the mall aesthetically pleasing, making it lighter with more natural light, and adding modern stores, the expansion has worsened the mall in almost every way. It is a dark, dingy, dirty, unsafe excuse for a shopping center. When I want to shop, I literally drive an hour and a half to Eastview Mall in Victor (near Rochester). It is a lovely, nicely sized, bright, safe mall with great stores as well as a nice cafe and restaurants.
Written May 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daria
1 contribution
Nov 2020
Nice Mall but failing with this pandemic. They have fully prepared and put up excellent precautions to protect everyone. However no one regulates them and security says nothing when mutiple groups walk around without a mask or failing to wear it properly. I'm very discouraged to return.
Written November 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colleen C
Troy, NY2,518 contributions
Jan 2021
we were able to get there with only 40mins. left until it was closed so we just walked the 2 main floor and the basement with 5 shops and we were able to do it all in that time frame. We were not able to go into any of the store because of the lack of time ( which all the stores did close right at 7!!!) BUt with that said we have 2 malls near us and this mall has everything our two mall have the only stores we don;t have that this place has is a 'hot tub, it's sugar, & armaini Stores'. So nothing as a huge draw there other than the gaming upstairs.
Written January 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guru
Chicago, IL115 contributions
Jan 2020 • Solo
I am rating it Average at three stars although it is the second largest Mall in the United States. The food is quite terrible at the food courts. They should really do better. Other than that, there are a wide variety of stores to shop at and this is quite the destination to come to if you're searching for a thrill or to see a beautiful mall with lots to offer!
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Larry W
Rochester, NY19,358 contributions
Jan 2020
I always have a hoot when I visit this mall. There is so much to do....shopping in all the stores, including the outlet stores. There are a ton of great restaurants there, and also lots of activities as well. It is so good that our teenage daughter wants to do her birthday there with friends. I give this mall my highest possible recommendation.
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AGreatReviewer
Syracuse, NY4 contributions
Mar 2024 • Family
Okay, I do enjoy going to Destiny USA. It's fun to go here. I like the stores because it has all or most of the stores I always go to. The food is also amazing, shoutout to Johnny Rockets. But, it truly isn't safe here. Now I'm not sure if they didn't hire enough security or if they simply don't care but they need to step it up. Everyone in Syracuse always talks about how this mall is always getting shot up and it's scary. I do enjoy going here, but if it risks my safety I'm not sure I wanna go anymore. There is many more options such as plazas in Clay and Fayetteville that you will find most or more of the things you're interested in, just much safer. Please be advised!
Written March 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
522annyr
Staten Island, NY27 contributions
Apr 2021 • Family
What a place!!! This place is amazing. My family and I had a blast. We originally went to Wonderworks but then found out that they have restaurants, stores and more fun to be had. We spent about five hours and didn’t make it to the other side of the mall. Definitely returning.
Written April 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacey P
Toronto, Canada120 contributions
Jul 2022 • Solo
The mall is underwhelming and overhyped. Most stores close by 7pm which is very early. It is a bit confusing to navigate, signage is somehow unclear and noneof the electronic directories worked. I would not return nor recommend going out of your way to visit the mall. As well it the walkway that is supposed to take you to the hotel next door, takes you to a part of the parking lot and you still have to walk outdoors
Written July 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Are there any handicapped services, wheelchairs etc?
Written June 29, 2019
What other children's attractions or activities are there besides Billy Beez?
Written April 8, 2019
Wonderworks is a lot of fun. There's also a glow in the dark miniature golf course that's good for older children.
Written April 8, 2019
It's free to enter and free to park. You might be referring to the valet parking which costs money. Only a couple stores in the mall charge admission if there's an event or activity involved.
Written November 27, 2018
Is this a new mall? When was it opened? How is it compared to the Premium Outlets?
Written September 11, 2017
Hello!!! The mall is not new it has been around for a while, however it will seem very new to you because it has so many different stores that makes it complete. In the mall you can also find the outlets stores, gap, old navy, coach, Michael k, and many different ones.
The people in the stores are very friendly and helpful. What makes this mall different for me is because you're always in side, in case it rains, snow, or even if it's too hot outside, the temperature inside is perfect. you cannot go wrong in this mall.
After you're finish with shopping you can go to a nice elegant restaurant or just a regular restaurant like the Cheesecake Factory, and when all is said and done you can go relax and watch a movie.
I hope this will help you out.
Have a good day.
Written September 12, 2017
Do you have to pay for parking?
Written August 30, 2017
Quelle hotel est pres du centre
d achat , propre et abordable ?
Written May 26, 2016
Dans la section de " Carrier Circle " East Syracuse il y'a environ 10 hotels , 15 minutes du centre d achat avec des prix resonables. Nous avons rester la semaine passé for 3 jours - moyenne $93/jour plus . (Age 62 plus) a Marriot Fairview Inn & Suites ( nouvelle hotel il ya une couple de mois ). Il a 3-4 hotel groupe Mariott ici, Red Roof Inn , Comfort Inn etc.
Cette section est aussi 15 minutes du centre ville, aussi 15 minutes de la rue Erie ou il a aussi des magasins et plusieurs restaurants
J'espere ceci vous aide
Written September 4, 2017
Yes. Just call them to confirm and know the hours.
Written April 3, 2015
Which stores sell swimwear - ladies fashion
Written January 31, 2015
Many store offer ladies fashion and swimwear; Macy's, JCPenney, Lord & Taylor, Pacsun,....if you go see the listing you will be able to have a better idea.
Written February 1, 2015
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