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Destiny USA

Certificate of Excellence
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Address: 9090 Destiny USA Dr, Syracuse, NY 13204-9098 (Formerly Carousel Center)
Phone Number: 315 466 7000
Website
Today
11:00 am - 6:00 pm
Open now
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Hours:
Sun 11:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:30 pm
Description:

Destiny USA is a 2.4 million square foot tourist destination in Syracuse,...

Destiny USA is a 2.4 million square foot tourist destination in Syracuse, NY that includes a strong mix of luxury outlet tenants, restaurants and entertainment. New brands are continuing to open to create a unique and dynamic consumer shopping experience. A stunning three-story glass atrium provides perfect weather year round. Oxford Economics has projected an annual visitation rate of over 29 million visitors from throughout the U.S. and Canada. Destiny USA is expected to be the second most visited shopping center in the country, according to Travel and Leisure magazine. It is the largest LEED Gold certified retail commercial building in the world.

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$15*
and up
Shop and Play Destiny USA
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$35*
and up
Shop and Dine Destiny USA

TripAdvisor Reviewer Highlights

Read all 680 reviews
Visitor rating
  • 328
    Excellent
  • 224
    Very good
  • 68
    Average
  • 28
    Poor
  • 17
    Terrible
It's B I G !

Shopped here while in Syracuse. It is a very large inside mall with amusement park rides inside. You could spend all days here as it has many of the big box stores and many other... read more

4 of 5 starsReviewed 2 days ago
Reviewer_Bob
,
Nags Head, North Carolina
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680 Reviews from our TripAdvisor Community

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Showing 665: English reviews
Cortlandt Manor, New York, United States
Level Contributor
8 reviews
3 attraction reviews
5 of 5 stars Reviewed yesterday NEW

lots of shopping and entertainment selections. Nicely laid out with plenty of stores and things to do. Top level was really neat with rope course, amusement rides, bowling, movie theater and so much more..

Helpful?
Thank Judith A
Hope Mills, North Carolina
Level Contributor
11 reviews
6 attraction reviews
3 of 5 stars Reviewed yesterday NEW via mobile

Took my teenage dangers there for her back to school shopping and lunch. Took us a few days to finish cause the mall is so big we couldn't get to all the places we wanted to as we got tired. Kind of confusing to get around as well. But we did get some great desks at great stores.

Helpful?
Thank Dina Vasta S
Nags Head, North Carolina
Level Contributor
115 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Shopped here while in Syracuse. It is a very large inside mall with amusement park rides inside. You could spend all days here as it has many of the big box stores and many other name stores.

Helpful?
1 Thank Reviewer_Bob
Management response:

Thank you, Bob! On behalf of all of us here at Destiny USA, thanks for visiting Destiny USA and for sharing your experience! We value your opinion and hope to see you again soon! More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had a great time tons of stores and things too do with plenty of bars and restaurants along with entertainment like the movie theater,ropes course and escape rooms!

Helpful?
Thank Mackenzie R
Management response:

Woo hoo! Thanks for visiting and taking the time to review, Mackenzie! We appreciate it and are glad you enjoyed your stay! More 

Level Contributor
6 reviews
3 attraction reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

This mall has literally everything. I wouldn't pass up the chance on going. Every place that I've gone to the people are very helpful. I've heard stories about gangs outside the mall causes issues but other than that it's excellent.

Helpful?
Thank Cari B
Management response:

Cari, thank you for taking the time to review your experience. We pride ourselves on providing each and every guest with an exceptional experience, and it's good to see we've met your expectations. We hope to see you again soon! More 

Pembroke, Canada
Level Contributor
30 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

A group of friends with children ages 3-13, went on a little shopping getaway to Destiny USA. The mall has a lot to offer from clothing for young children, to the teens and also Moms. The mall is very large but we used the directory map to efficiently locate desired locations. Inside are some great restaurants that you can meet... More 

Helpful?
Thank lanabbott
Management response:

Thank you for taking the time to share your experience at Destiny USA. You're right, theres something for EVERYONE, with over 250 places to shop, dine and play! We hope to see you again, soon! More 

New York
Level Contributor
113 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Always come shopping here when I get the chance. They have such a wide variety of stores, restaurants, and activities. They also have a nice food court, which is always important.

Helpful?
Thank Langlokt
Management response:

Variety. The spice of life. And Destiny USA! Thanks for sharing your experience! More 

Level Contributor
87 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The place is huge by any standard, has some unique offerings but otherwise just a large mall. Full range of eats, plenty of parking

Helpful?
Thank michaelbQ168AO
Management response:

Thank you! Yes, we're the largest shopping, dining and entertainment destination in New York State and the 6th largest in the country! In fact, we're so big we have our own zip code! Now, that's ginormous. More 

Shenzhen, China
Level Contributor
35 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

A huge mall. Many small shops but not a lot of name brands. Price for lost store reasonable. Layout of the mall is good and easy to locate shops. Been to many malls and this one is not very impressive. It is ok.

Helpful?
Thank Qodesh
Management response:

Thanks for rating your experience! Variety is what we pride ourselves on, with more than 250 places to shop, dine and play. In fact, Destiny USA is home to 120 brands EXCLUSIVE to Destiny USA within a 2-hour drive, including Apple, Microsoft, Armani, Nordstrom rack, lululemon Athletica, Michael Kors, Saks Fifth Avenue OFF 5th, Sephora and more! More 

Syracuse, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

They have almost every store you could think of there, as well as every restaurant. Whether you're looking for a great bargain or for more expensive items, you can find it at Destiny.

Helpful?
Thank kaylaxalyssa
Management response:

You just made us blush. Just sayin'. Thank you! We hope to see you again soon! More 

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Questions & Answers

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Ottawa, Canada
over a year ago
Ottawa, Canada
over a year ago
over a year ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?